Sheraton Philadelphia Downtown Hotel

  • 201 North 17th Street
  • Philadelphia,
  • Pennsylvania
  • 19103
  • United States
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See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

Rated 3.3 out of 5 by 653 reviewers.
Rated 2 out of 5 by This hotel does not meet basic amenities For $200 a night, the hotel does not provide free wi-fi in the rooms. You have to pay an additional amount if you want internet access in your rooms. There is no microwave or refrigerator in the room. When we arrived at 4.30pm, we were told that housekeeping was backed up and hence no room would be available: and furthermore were told they had no idea when a room would be made available. (This after making a reservation 3 months ago). Couple staff members were very good and helpful: but this hotel is not one I will ever stay in ever again and I would dissuade anyone who wants to stay in downtown Philadelphia from staying here. April 12, 2014
Rated 5 out of 5 by Perfect Stay in Philly Who knew that a somewhat corporate looking downtown hotel could be such a fun, convenient and pleasant place to stay. From the stellar room to the view from the big fitness center, to the kindness of the hotel's cleaning staff and front desk, this dispelled any stereotypes that "brotherly" (or "sisterly" love) wasn't alive and well in downtown Philly! April 7, 2014
Rated 3 out of 5 by checkin after making reservations several months in advance, for three rooms, as Starwood Gold guests, check in was a nightmare! I understand the hotel was busy and most likely full, but that could not possibly be a surprise to the staff. With one desk attendant at noon, the line was out the door, the rooms were not ready, by 5 I had not rcvd the promised phone call, so went through the line again, went out without a room, got the call during the evening, and finally checked in all three rooms at 11:30 PM April 14, 2014
Rated 5 out of 5 Hockey trip The air conditioner was extremely loud; we finally turned it off. The bedspread was very heavy. The club room was not open one morning and did not have drinks in the evenings; we find Pittsburgh's Club Lounge much nicer. April 15, 2014
Rated 5 out of 5 by Breastfeeding Mothers- excellent accommodations! I am a breastfeeding Mother who has experienced several barriers trying to travel and express breast milk. This hotel provided by far the best experience I have ever had trying to express milk for my child. They provided me with a freezer, and they also allowed me to freeze my milk in their freezer. They were incredibly generous and kind about my needs. April 14, 2014
Rated 5 out of 5 by The staff make the hotel When we arrived our rooms were not ready. The staff took very good care of us while we waited for the rooms to be ready. Everyone we came in contact with was very friendly and easy to talk to. Really enjoyed my stay. April 14, 2014
Rated 3 out of 5 by All the guest rooms need dated ASAP! Nice location with a lot of rooms in downtown Philadelphia. They just finished updated their lobby not so long ago in 2013, now it's time to updated ALL your guest rooms please. All the reviews about how dirty, smelly and TORN the carpet in the guest rooms are 100% correct to the teeth. The management really need to take care this issue as soon as possible. Parking super expensive in the hotel, but for the weekend only $6 all day. Alternative for cheaper parking is across from the hotel, in after 5pm, out by 9am only $5. I was in 5pm and out next day 2pm was only $18 compare to hotel between $36-$40 for self park. January 10, 2014
Rated 1 out of 5 by Awful Experience When we arrived at 12:30 am, our room had been given away, no rooms available, closest room 15 miles away. Housekeeping non-existent. Would not stay at this Sheraton again. April 14, 2014
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