Rated 5 out of 5 by queenmum philadelphia treasure
we were delighted by our recent stay at the downtown location. we were able to arrange a rental car for the rest of the trip as well as get shuttle info to and from the airport by contacting the concierge before our visit. the property itself was very nice; the public areas spacious and inviting. our room was nice enough that we didn't mind spending an afternoon in when it was raining buckets. we were close to virtually everything we wanted to visit. would definitely return.
7 de Setembro de 2013
Rated 5 out of 5 by Recie4u This hotel has great customer services
I was very impress with the staff at the front desk upon my check in and check out. It was a very smooth experience even with the lines long they moved swiftly and friendly to get the line moving as quickly as possible.
3 de Setembro de 2013
Rated 5 out of 5 by jimmycna Statisfed Customer
The hotel was clean and room service was great. The staff was very helpful. Parking was safe and secrue, we were very comfortable
2 de Setembro de 2013
Rated 5 out of 5 by Jazzygigi This hotel has wonderful staff.
While a guest at the hotel I shared with the staff member, Dean, that me and my husband were newlyweds and he sent up cheese and crackers and made us feel extra special and welcome!
2 de Setembro de 2013
Rated 5 out of 5 by BradM Great Clean Hotel
Stayed here just for one night but was very impressed. lobby is very nice and large. If you can, upgrade to club level as the view is great and the free food and drinks are a perk too!
30 de Agosto de 2013
Rated 5 out of 5 by Temple This hotel has a great resturant
Great food, Great service.
24 de Agosto de 2013
Rated 5 out of 5 by Ed1957 CEO
We were assigned to the Hotel for a conference and the service was outstanding. .there were a few issues with cleanliness and remodel but the staff attentiveness fare outweighed the problems. I would definitely recommend the hotel to friends
22 de Julho de 2013
Rated 5 out of 5 by CohenNJ Great room- very nice staff!
We were welcomed nicely when we arrived. The room was great and everything that we needed was provided. We asked for help choosing a restaurant and loved the choice we came up with together!! (Melagrano)
14 de Julho de 2013
Rated 5 out of 5 by Singer90 Beautiful hotel
This hotel is 26 stories, and the view from my 24th floor was incredible! Very clean and comfortable. Pets are allowed under 40 lbs. they have a gym and a pool, too.
4 de Julho de 2013
Rated 5 out of 5 by NAVYGIRL33 Best Value in the Heart of the City
The hotel was great! The location was great! And, the price was fair considering the location and amenities.The only issue I had was after checking into my room, I noticed the maid staff left a dirty cloth on the floor and I had to wait two hours for a plunger and refrigerator.
2 de Julho de 2013
Rated 5 out of 5 by Phoenix21 Outstanding even while renovating
i had a last minute business come up in Philly for a client. Since this was last minute, I figured the rates would be terrible or the hotel would not be the greatest. The Sheraton staff not only got me a great room for half the price of my regular chains, they upgraded me to the VIP floor. The word OUTSTANDING does not due them justice.
27 de Junho de 2013
Rated 5 out of 5 by mmag Awesome!
Great place to stay in Philly - 1st time there and this hotel made it great -Staff was helpful and made everything great - Mary, the Concierge was so nice and helpful! When we come back to Philly - staying here!! We were in town to see The Rolling Stones - a great weekend and the Sheraton helped that
26 de Junho de 2013
Rated 5 out of 5 by FatherofTheYear2013 Place to Stay in Philly
My took me to Philly for Father's day and we could have not pick a better place to stay. It was close to all the place we wanted to visit (Museum, City Hall...). The Staff was very helpful, they recommended a few place for diner and their recommendation live up to our expectation.
20 de Junho de 2013
Rated 5 out of 5 by Test Great stay
I really loved my last stay at the sheraton Philly. Staff met my needs and everything was top notch.
12 de Junho de 2013
Rated 5 out of 5 by pc330 nice spot
near Logan Square and museums/ whole food/ Rocky Statue.
Nice meeting facilities with good wifi in meeting area
10 de Junho de 2013
Rated 5 out of 5 by LF125 convenient downtown hotel
I just stayed one night and my experience was very good. The hotel has a good location with beautiful views of the city. The room was large and clean, with comfortable beds. The shower had consistent pressure and temperature. The attached Phillips seafood restaurant has terrific crab cakes. No complaints at all.
6 de Junho de 2013
Rated 5 out of 5 by gator1957 Awesome stay!
Stayed at Sheraton for a seminar and was plesently surprised. The location is perfect, within easy access to everything. The staff is more than eager to help with finding the local attractions and best places to eat. The hotel itself is beautiful and comfortable. The rooms have the most comfy beds and pillows and are spotless. My expectations wre not only met but surpassed.
18 de Maio de 2013
Rated 5 out of 5 by Nancy90 Comfort in the midst of busy busy
I have to say Hats off to the Downtown Sheraton in Philly!! What a busy busy graduation weekend and also they had the SGK Cancer Walk on Sunday! And that hotel catered to all needs! It was such an exciting weekend.
We needed a fridge in the room for my husband's insulin and bingo they brought it up! He forgot his toothbrush and voila the desk gave him one! We were walking all day and to come back to such a comfy bed to sleep soundly was a great relief. Thank you for having pleasant staff and a superior Hotel. It made our son's graduation from Penn a very relaxing one! Thank you for your exceptional service!
15 de Maio de 2013
Rated 5 out of 5 by Patze Mother's Day Walk
For the last 3 years, my family have stayed
@ the Sheraton in downtown Phila, Pa.
This is a great group of people. Their focus
is exceptional care from the front desk to the
maintenance department. All our questions were addressed immediately.
Thank you for the exceptional care,
13 de Maio de 2013
Rated 5 out of 5 by Laura1 Staff were all friendly and helpful
I stayed for 5 nights and with out expception the staff from check in to check out and everything in between, went out of their way to assist and did it with genuine friendliness and care.
4 de Maio de 2013
Rated 5 out of 5 by MrTee Prmier Business Traveler's Location
The unfailing positive attitude and friendliness of everyone at this property make my frequent visits to Philadelphia that much more pleasurable. Great location, clean and comfortable rooms, good food, and some of the best views in the City make this a sure hit for business travelers
4 de Maio de 2013
Rated 5 out of 5 by Angie13 Excellent Hotel
Excellent hotel, cleaniness, staff and amenities were outstanding!
3 de Maio de 2013
Rated 5 out of 5 by Bilal05022013 Staff makes a difference
I have been staying at the Downtown Sheraton for over an year now and have booked up for the next year with the same. I think most of the similarly ranked hotel would offer very similar facilities and club membership awards are also very similar. What makes a difference is the customer service. If I feel I am treated better here than other hotels, I'd never want to change my hotel. I have this experience over and over at Downtown Sheraton where the management has hired great staff. Last week, I was looking for change in dollar bills when I asked Mr. Tarek S. and he went out of the ways to get me the tip money I was looking for. Every time I even pass by Mr. Tarek greets me with my name and I feel I am treated special here. I thank the hotel management for hiring such great staff.
2 de Maio de 2013
Rated 5 out of 5 by LSSS Thank you Sheraton and staff for wonderful hospitality
Three of us stayed here, and all commented on the friendly, personal attention provided by the man who checked us in on our arrival, concierge, maid, valet -- it was quite remarkable. We were given a room with a spectacular view, everything was clean and lovely. Also, every phone call regarding scheduling and rooms was handled professionally and skilfully, leaving a very first positive impression.
28 de Abril de 2013
Rated 5 out of 5 by Lefty3 This hotel is in a great location
I thoroughly enjoyed my 5-day stay at the hotel. The staff were exrtremely nice and welcoming. I haven't had as good an experience in a hotel for some time. The hotel is very conveniently located for walking the downtown Philadelphia area.
23 de Abril de 2013
Rated 5 out of 5 by John678 This hotel exceeded all my expectations
This is a top shelf hotel that takes first rate care of their guests. From Toni, at the front desk to Mary, the concierge, they exceeded our expectations and made us feel like family.
22 de Abril de 2013
Rated 5 out of 5 by Pammy Staff was great
Everyone on the staff was very accomodating and friendly. We especially like the young lady working the Club Lounge in the evening and the morning during our stay
21 de Abril de 2013
Rated 5 out of 5 by mal1123 Comcast Stay
Great hotel, company always uses for business,
18 de Abril de 2013
Rated 5 out of 5 by Kaye Enjoyed my stay
I was in town for a convention so I spent little time at the hotel. The facilities were nice and the staff was eager to please. A nice view at night would have been great since I did not get to see the city during the day. Comfortable bedding, clean facility, nice place to stay while attending meetings. By the way, the elevators were not slow during my stay.
11 de Abril de 2013
Rated 5 out of 5 by zeeii Great Stay with the Sheraton Downtown
I would recommend this hotel & I would revisit. It was a very safe environment and friendly staff.
11 de Abril de 2013