Sheraton Dallas Hotel

  • 400 North Olive Street
  • Dallas,
  • Texas
  • 75201
  • Stati Uniti
  • Mappa

Camere e tariffe

Chiudi

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Queste informazioni ci consentiranno di individuare le camere più appropriate per il vostro soggiorno, nonché di organizzare al meglio il vostro arrivo.

Fare riferimento ai termini e dettagli della camera per informazioni sui costi per letti a scomparsa e/o ospiti aggiuntivi.

Family Plan Policy

Children 17 and under sleep free in existing room bedding. Rollaways, child rollaways and cribs may incur extra charges

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Rated 3.4 out of 5 by 1203 reviewers.
Rated 5 out of 5 by Great!!!!!!!!!!!!! I love this hotel, just need to have more amenities like complimentary breakfast, for the price you pay for everything else. July 19, 2012
Rated 5 out of 5 by State Fair THe hotel is convenient to the state fair park, it is easy to check in/out, and the rooms are always comfortable and clean. October 3, 2012
Rated 4 out of 5 by Clean, comfortabl hotel The staff was very courteous, the room was clean and comfortable. I would highly recommend the Executive Suit. November 4, 2013
Rated 3 out of 5 by Hotel needs attention Customer service needs immediate improvement. Had to call several times for items that were promised to arrive shortly. March 3, 2013
Rated 3 out of 5 by What was liked The rooms were nice and roomy. Bed was comfortable. Did not like not having free WiFi, and service in the common areas. February 11, 2013
Rated 5 out of 5 by Great location Great staff, location was awesome to everything we needed to do. Thank you Sheraton. God Bless. December 9, 2013
Rated 5 out of 5 by Excellent Service Even though there were many events at the hotel, parking was easy, the staff was attentive and the room was fantastic. September 9, 2012
Rated 3 out of 5 by Food/Beverage I do not recommend the restaurant. The fried pot roast was very dry and was not very tasty. The ice tea was not fresh. December 3, 2012
Rated 4 out of 5 by Hotel Conference has nice features Our AAFP conference was very enjoyable with excellent facilities and food. Your health spa is very nice as well. October 1, 2013
Rated 5 out of 5 by Great customer service! All the staff went above and beyond to make our stay wonderful. Sheraton will be our first choice for future travel. September 30, 2012
Rated 5 out of 5 by Excellant Service I found the staff to be some of the most courteous and kind people I have ever stayed with. Excellent job people!!! February 1, 2013
Rated 5 out of 5 by Wonderful Comfortable Room Hotel is very comfortable and meeting rooms were roomy and convenient. Hard to find evening and late night dining. June 25, 2013
Rated 5 out of 5 by Great Experience The staff was very precise with their advice and accommodating. I would stay again. Best hotel in Downtown Dallas. April 1, 2013
Rated 5 out of 5 by Upgraded!!!! I was DELIGHTED to find out that I would be upgraded to an EXECUTIVE SUITE. It really was a treat. Thanks again!! November 19, 2012
Rated 1 out of 5 by I was exceedingly disappointed. Upon arrival it was very difficult to get anyone to understand that I wanted to valet...I was asked three times before being given a ticket and my car getting parked. As I attempted to shower, the washcloth that had been rolled and placed neatly on the shelf had large rips and holes in it. (I took a picture of it for further reference). Upon leaving, I was made aware that although we were quoted a discounted price for valet parking, all of my sisters didn't receive the discounted price. As I was driving home, I remembered that I had left my phone charger in the room and it was very difficult to get a person to talk to and even the, I was told several different things about the method of retrieving it. I was initially told that I would have to wait until the new occupants of the room checked out (whether it was a day or a week.) In the same conversation, I was told that nothing had been turned in but they needed to check with the maintenance staff to see if it was on their cart, although it is the policy of the hotel that everything be turned in on a daily basis. I was later told "call back tomorrow". When I called back I got the same run-around. NOT IMPRESSED AT ALL!!! February 25, 2013
Rated 5 out of 5 by Beautiful Hotel in Downtown Dallas Expedia messes up my reservation. THe staff was amazing at correcting everything. December 21, 2013
Rated 5 out of 5 by Bed size change Requested king size bed after finding 2 queens in room. Very nice about changing and managed to do it - THANKS!! August 9, 2012
Rated 4 out of 5 by Great Hotel A beautiful hotel w. very curteous staff. Beautiful clean room. Only complaint: the bed was worn out and uneven. May 19, 2012
Rated 2 out of 5 by Attention to detail 4 day stay: lights not working, door keys not working, forget to leave wash cloths, forget to replenish sugar. February 21, 2013
Rated 3 out of 5 by Black Tie Weekend Nice Hotel, great venue for Black Tie Dinnner Event, room was very clean -- my dog and I enjoyed our evening. November 7, 2012
Rated 5 out of 5 by Service Amazing service! Inspite of the large crowd this weekend, we still felt like we were treated special. Thanks September 6, 2012
Rated 5 out of 5 by This hotel has great ammenities This hotel had the best fitness center I've ever used. Staff was very friendly and helpful. Excellent stay. January 31, 2013
Rated 5 out of 5 by stayed november 10,2012 stayed for the Margarita ball again. Excellent service and great room. Just wish WI-FI was free to guests. November 15, 2012
Rated 5 out of 5 by Beautiful hotel Was a quick stay as I had to cut vacation short and head home but will definately stay here in the future. November 27, 2012
Rated 4 out of 5 by This hotel was very convenient to our destination site Our room, although it appeared very compact, had wonderfully comfortable bed. December 15, 2013
Rated 3 out of 5 by A+ Customer Service, B- Everything Else On average, customer service was very good. Although, yearn for better specials and less price gouging. August 24, 2013
Rated 5 out of 5 by Nice Hotel The hotel was large and had great amenities. I really loved the large workout room and relaxing pool. September 22, 2013
Rated 2 out of 5 by Not Happy We checked in on Friday 2/28/14 for 3 nights. The hotel was booked to capacity so I understand completely that it was delayed elevators and staff service. We stayed in the North tower an executive suite on the 17th floor. One of the 2 elevators was not working for almost an entire day, it literally took 25 minutes to take an elevator down. The concierge floor that I was told I could purchase upon arrival for morning breakfast, was not available for us. Contrary to an email I received before I arrived. Peets coffee shop ran out of breakfast foods. On Saturday 3/1/14 our room was not cleaned or given fresh towels, we were just forgotten! No one answered the phone any of the 5 times I called. The most upsetting thing was that I asked for a location of a bakery to purchase cupcakes for my daughters 15th birthday (3/1). The person I spoke to at the check in counter asked me how to spell my daughters name and said she would have something "special" sent to the room for her birthday. She called the room to verify something was coming up.... my daughter found out... nothing ever came. For the next 2 days my daughter looked each time we entered the room. I understand your staff is busy, but it really upset me to see the disappointment in my daughters eyes. It was just wrong. I am very displeased with your hotel and staff :( husband is a frequent traveler with work... this will effect his travel plans with Sheraton. March 5, 2014
Rated 5 out of 5 by Pleasant and Smiling Faces With everything being equal, everyone was very pleasant and always had a great smile on their faces. :-) June 26, 2013
Rated 4 out of 5 by this Hotel is very good for conventions this hotel is close to everything in downtown January 13, 2014
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