Sheraton Philadelphia Downtown Hotel

  • 201 North 17th Street
  • Filadélfia,
  • Pensilvânia
  • 19103
  • Estados Unidos
  • Mapa

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Rated 3,3 out of 5 by 655 reviewers.
Rated 5 out of 5 by Prmier Business Traveler's Location The unfailing positive attitude and friendliness of everyone at this property make my frequent visits to Philadelphia that much more pleasurable. Great location, clean and comfortable rooms, good food, and some of the best views in the City make this a sure hit for business travelers 4 de Maio de 2013
Rated 5 out of 5 by Excellent Hotel Excellent hotel, cleaniness, staff and amenities were outstanding! 3 de Maio de 2013
Rated 5 out of 5 by Staff makes a difference I have been staying at the Downtown Sheraton for over an year now and have booked up for the next year with the same. I think most of the similarly ranked hotel would offer very similar facilities and club membership awards are also very similar. What makes a difference is the customer service. If I feel I am treated better here than other hotels, I'd never want to change my hotel. I have this experience over and over at Downtown Sheraton where the management has hired great staff. Last week, I was looking for change in dollar bills when I asked Mr. Tarek S. and he went out of the ways to get me the tip money I was looking for. Every time I even pass by Mr. Tarek greets me with my name and I feel I am treated special here. I thank the hotel management for hiring such great staff. 2 de Maio de 2013
Rated 5 out of 5 by Thank you Sheraton and staff for wonderful hospitality Three of us stayed here, and all commented on the friendly, personal attention provided by the man who checked us in on our arrival, concierge, maid, valet -- it was quite remarkable. We were given a room with a spectacular view, everything was clean and lovely. Also, every phone call regarding scheduling and rooms was handled professionally and skilfully, leaving a very first positive impression. 28 de Abril de 2013
Rated 5 out of 5 by This hotel is in a great location I thoroughly enjoyed my 5-day stay at the hotel. The staff were exrtremely nice and welcoming. I haven't had as good an experience in a hotel for some time. The hotel is very conveniently located for walking the downtown Philadelphia area. 23 de Abril de 2013
Rated 5 out of 5 by This hotel exceeded all my expectations This is a top shelf hotel that takes first rate care of their guests. From Toni, at the front desk to Mary, the concierge, they exceeded our expectations and made us feel like family. 22 de Abril de 2013
Rated 5 out of 5 by Staff was great Everyone on the staff was very accomodating and friendly. We especially like the young lady working the Club Lounge in the evening and the morning during our stay 21 de Abril de 2013
Rated 5 out of 5 by Comcast Stay Great hotel, company always uses for business, 18 de Abril de 2013
Rated 5 out of 5 by Enjoyed my stay I was in town for a convention so I spent little time at the hotel. The facilities were nice and the staff was eager to please. A nice view at night would have been great since I did not get to see the city during the day. Comfortable bedding, clean facility, nice place to stay while attending meetings. By the way, the elevators were not slow during my stay. 11 de Abril de 2013
Rated 5 out of 5 by Great Stay with the Sheraton Downtown I would recommend this hotel & I would revisit. It was a very safe environment and friendly staff. 11 de Abril de 2013
Rated 5 out of 5 by Great customer service Check in was speedy and efficient, the staff was friendly. I was a little disappointed when I drove up there was no staff to greet and direct me to the parking garage. I'm not certain when next I'll visit but I hope that doesn't happen again. 11 de Abril de 2013
Rated 5 out of 5 by This hotel has professional customer service. I'm looking forward to arriving this weekend and also expecting that my request for separate beds or an addition will be arranged .As the occasion for our visit is both personal and professional I'd like our hotel experience to be perfect. I spoke with reservations today about my request and received excellent service from a professional customer agent who was polite and cooperative. My previous Sheraton experience at a different location was memorably good. 9 de Abril de 2013
Rated 5 out of 5 by Great location & friendly staff We loved the location of the hotel and the comfort of the room. It was clean. The staff was so friendly and helpful. I've already recommended it to frequent Philly visitors. 16 de Março de 2013
Rated 5 out of 5 by My Stay! MY STAY WAS ABSOLUTELY RELAXING AND VERY COMFORTABLE!!! I HAD A AWESOME TIME AND MY ROOM WAS REMARKABLY CLEAN!!! 11 de Março de 2013
Rated 5 out of 5 by This hotel has great features. Had a wonderful and restful night. 11 de Março de 2013
Rated 5 out of 5 by Room Cleanliness The room was very clean and bed was comfortable. Housekeeper that we met in the hallway on Sunday morning was very friendly. Great place to stay! 11 de Março de 2013
Rated 5 out of 5 by Very accommodating, good location. I pulled up and was greeted by a very friendly valet. I parked my car and was able to check in within a couple of minutes. Room was clean and had everything that we needed. 11 de Março de 2013
Rated 5 out of 5 by Best Of Philly Experience This hotel meets all my needs all the time. My room was large, airy, and had a great view of Logan Circle. I especially appreciated the very friendly staff. 10 de Março de 2013
Rated 5 out of 5 by Great Staff The staff is very helpful and very courteous. I knew if I needed anything, they would be able to assist. 10 de Março de 2013
Rated 5 out of 5 by Toni Toni, who works at the front desk and checked me in was such a breath of "fresh air." She is a great asset to your staff. 7 de Março de 2013
Rated 5 out of 5 by wonderful hotel and beautiful view I love the location and conveinience of the hotel in regard to access to center city. The room was absolutely gorgeous. The only thing i wish was included is a refrigerator. 5 de Março de 2013
Rated 5 out of 5 by Margy55 The hotel was very clean,great location,and the most comfortable bedding. The staff was also very accomadating to our needs. 4 de Março de 2013
Rated 5 out of 5 by Impressive. From the lobby to a room, this hotel is impressive 4 de Março de 2013
Rated 5 out of 5 by Hotel exceeded my expections. Delighted with all elements of my stay. Everything was spotless; the view was outrageous. The staff was sweet and knew what was going on. The cafe in the hotel is only for people on expense accounts. 26 de Fevereiro de 2013
Rated 5 out of 5 by Great location, Staff and Stay. Check-in was quick. As a SPG member I was able to score a top floor King room with a great view of the Parkway that I had requested with my reservation. I found the room clean and nicely appointed. The fitness center is equipped with state of the art running/ cardio and strength training machines. There was one type of machine that I had never seen before that uses hi-speed vibrations causing your muscles to contract and stretch. Apparently developed by the Russians to keep astronauts in space fit. Very cool. I could see that the pool was full of kids so I thought I would wait until later to go for a swim. I returned half an hour before closing hoping that they would have cleared out by then but no luck. I was surprised to find The Terrace Restaurant on the top floor wasn't open for drinks after 10 pm on a Saturday night. I imagine it would be a really nice view of the Philadelphia skyline. The bed was super comfortable. It was like lying on a cloud with pillows of mini clouds for my head, lol. I wouldn't hesitate to return or recommend the Sheraton Philadelphia Downtown Hotel to anyone considering a stay there. 26 de Fevereiro de 2013
Rated 5 out of 5 by Great location The room is not new but it's not old and dingy Either. It is clean. Location is great. Walking distance to franklin museum, comcast building, and the love park to name a few. The parking $20 per day self parking and you can go in and out as much as you want to so it is not bad. The pool is heated well so our kids enjoyed hanging out there after a dAy of walking and exploration. 25 de Fevereiro de 2013
Rated 5 out of 5 by Best night of sleep ever. The staff was very friendly and efficient. The room was comfortable and they have the most comfortable beds I have slept in in a while. 20 de Fevereiro de 2013
Rated 5 out of 5 by Spacious Rooms I liked the location of this hotel. The only thing I didn't expect was that there would be a fee for using a mini fridge. I wish that this was an included amenity. 19 de Fevereiro de 2013
Rated 5 out of 5 by Great Hotel This Hotel was great. The staff went out of their way to be helpful from the moment we arrived until the moment we left. 17 de Fevereiro de 2013
Rated 5 out of 5 by Comfy, good value, well located Took advantage of a Valentines Day special that included room on the club floor, parking, breakfast, and champagne all for $217. We hit the Night Skies event at The Franklin Institute and had dinner in Rittenhouse Square. Both in easy walking distance 16 de Fevereiro de 2013
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