Sheraton Centre Toronto Hotel

  • 123 Queen Street West
  • Toronto,
  • Ontario
  • M5H 2M9
  • Canadá
  • Mapa

Tarifas y habitaciones

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Niños por hab.

Esta información nos permite identificar las habitaciones que mejor se adaptan a su grupo y prepararnos para su llegada.

Vea los términos y detalles de las habitaciones para obtener información sobre los cargos por camas plegables o personas adicionales.

Política del plan familiar

El hospedaje para los niños de hasta 17 años de edad es de cortesía en las camas disponibles en las habitaciones. Se pueden aplicar cargos adicionales por las camas plegables para niños y adultos. Las cunas son de cortesía.

Política de edad mínima

Los huéspedes deben tener 18 años de edad y presentar una identificación válida para reservar una habitación. Se acepta cualquier identificación estatal, provincial o federal con foto emitida por el gobierno.

Rated 3.5 out of 5 by 1682 reviewers.
Rated 5 out of 5 by Professor Great hotel and I had a great view of the city. March 15, 2014
Rated 3 out of 5 by This hotel apologizes a lot Again an again they don't recognize Platinum members with free internet. Continually need to check the bill where they charge for Internet. This is not a new occurrence and should have been rectified after repeated occurrences. December 18, 2013
Rated 3 out of 5 by Needs some improvement room wasn't as clean as could be. TV didn't work at first so I had to reconnect the plug into the TV and it worked. Room service wrap was below average - for the price is should have been better and should offer a regular club sandwich not a wrap. November 28, 2012
Rated 5 out of 5 by Definitely the place to stay while in Toronto We've previously stayed at the Royal York Hotel, but the Sheraton on Queen out did them in all areas, and I will definitely stay at the Sheraton from now on. All the staff were professional and met all our requirements. Very clean and comfortable. December 28, 2012
Rated 1 out of 5 by Outdated and dirty My room was horrible--- stains on the carpet, stains on the bathroom countertops, curly hairs waiting for me when I first turned on the shower... Disgusting. I would never stay at this hotel and will try and avoid Sheraton Hotels in the future. August 27, 2013
Rated 4 out of 5 by Traveller beware I WAS DISAPPOINTED THAT i WAS CHARGED $19.20 FOR WATCHING A FILM THAT WE HADN'T BEEN AWARE OF WATCHING. THE DESK WAS UNABLE TO TELL ME THE NAME OF THE FILM AND WHEN IT WAS WATCHED..THERE WAS NO NOTIFICATION OF THE CHARGE WHEN WATCHING TELEVISION September 30, 2012
Rated 5 out of 5 by Very nice hotel in a perfect downtown location. Very nice hotel in perfect location. Pool and fitness area clean and fully equipped. Nice rooms. Mainly excellent service. Some sour grapes though. High rate for WiFi which is not adequate in todays society. A 45 min wait in order to check-out. May 5, 2013
Rated 2 out of 5 by The hotel is really run down For a hotel in Toronto this hotel is really run down. The curtains are torn, the shower heads are broken, from some places the shower walls have cracks. Really not a place I would recommend anyone to stay in. There are better hotels in Toronto August 16, 2013
Rated 4 out of 5 by PlASTIC GLASSES? Surely the Sheraton cn do better than that. Having moved from a smaller hotel that had provided both tumbler and wine GLASSES, I thought the plastic wrapped plastic glasses were a bit declasse. Otherwise, just fine. Staff particularly helpful. October 28, 2012
Rated 4 out of 5 by Bathtub drain My overall experience and rating for the hotel is very good, my only concern was the fact that the drain in the bathtub seemed to be plugged and so the water drained very slowly which caused the tub to become slippery with soap during a shower. March 27, 2013
Rated 4 out of 5 by Nice Hotel downtown Toronto This hotel is located in the Central Downtown Toronto area and has excellent banquet facilities. We found the room to be standard and the bed a little hard with a tiny bathroom, but overall we had a nice stay and the view of the City was great. December 11, 2012
Rated 4 out of 5 Overall ok Room was comfortable but had issues with vent and tub - both solved and with a smile by the maintenance worker. Room not made up one day which was annoying but the housekeepers came right up to give fresh towels. Great location, ok experience. May 6, 2013
Rated 3 out of 5 by I was disappointed At this hotel there is no recognition of my SPG Gold status. I paid $50 for internet. Nobody wouldhelp help me as to why I had to pay for internet. Room was average. I dont seem to be getting credit for all my stays. All in all it was not good September 24, 2012
Rated 5 out of 5 by Staff outstanding We were astonished by the tremendously outgoing, friendly, and helpful staff. Each person we met impressed us as truly happy to be there, and excited with the opportunity to welcome and assist us to the very best of their ability. Outstanding! January 22, 2013
Rated 2 out of 5 by Just ok For price, did not meet expectations. Room was not ready until well after 3 No free wifi Room is outdated Small bathrooms and not enough counter space on club room level Bad smell in lobby Smokers everywhere right outside lobby December 7, 2013
Rated 2 out of 5 by Poor Sleep I stayed in room 2714 avoid this room the elevator noise makes sleeping difficult March 7, 2014
Rated 4 out of 5 by Club Lounge Blesilda is an amazing hostess for the Club Lounge...she is so attentive and always remembers names and faces! She makes me want to return to the Sheraton Centre over and over again...!!! What a terrific asset Blesilda is to Sheraton Centre!! December 20, 2012
Rated 4 out of 5 by Great Downtown stay This hotel was a hotel that was reasonable priced for downtown Toronto. We walked to two different Jays game and the Hockey Hall of Fame. Everything is in a reasonable walking distance and the staff is friendly and knowledgable when needed. May 6, 2013
Rated 2 out of 5 by Service staff were a bit rude I understand that dealing with a large conference must be difficult and trying for the serving staff, especially when it comes to serving hundreds of people at a seated dinner. However, my experience with a variety of servers was really negative. It was difficult to ensure that food was appropriate for people with allergies at our table. It was also difficult to address any issues with the staff, such as missing cutlery or some of our table not getting served. We made an effort to bring those issues forward in a kind way, without hostility and were returned with very rude answers, and an overall indifferent attitude to allergies or missing food. I found this to be very opposite to what I expected the level of service to be. As I said, I do understand that it is difficult to deal with a large number of people when serving meals in this way, but I really think the staff should not carry any frustration to the next table they are serving, because it detracts from the experience of a large majority of the guests..even those that were courteous and patient. November 7, 2013
Rated 5 out of 5 by Perfect! I couldn't have made a better mistake. I had originally wanted to book a hotel closer to the Air Canada Centre for a concert I was going to, but I waited too long and had to look for something else. The Centre Toronto Hotel was recomended to me, and even though I was at first disappointed in the location, on arrival realized I couldn't have asked for a better place. It lives up to it's name. CENTRE TORONTO. All I had to do was walk out of the lobby and everywhere I wanted to be was just a short walk away. No taxis or busses. The Eaton Centre just around the corner. Historic buildings all around. The Air Canada Centre, The CN Tower and The Rogers Stadium (did I get that name right?) just a few blocks away. (Saw a great RUSH concert at the ACC) Great restaurants and shops everywhere. Didn't even have to go outside, all right under the streets and buildings in the causeway. Boy! did I get lost! Had fun though. And, Oh Yeah! The hotel was pretty good too. Excellent staff, great room with an awsome view. Very comfortable bed. Can't wait to come back. November 5, 2012
Rated 5 out of 5 by Central location First visit to Toronto, stayed here for 10 days. The hotel was large, very clean and in a great, central location. The beds were very comfortable and the rooms spotless, however because of its size it lacks the friendly, familiar touch. September 13, 2013
Rated 5 out of 5 by Outstanding staff. Brian, Steve and max at the front desk are the best you will ever find in the Hotel Industry. Blesilda takes care of the lounge. A delightful lady..always smiling and greets everyone fith their name...a true example of "Customer Service". March 28, 2013
Rated 1 out of 5 by The hotel is getting old. Extremely poor. The rooms need renovating. The walls are paper thin. Was awoken at 330am by a security guard outside my room talking on a phone! The bell man never help they stand around. The food is expensive and arrives cold every time. February 17, 2013
Rated 2 out of 5 by Disappointing I stayed there for one night. The check in time was too long. No information regarding Express Check out was presented at the desk. The room was outdated; heating system noisy; shower, difficult to adjust temperature; TV slow in response, March 15, 2013
Rated 5 out of 5 by Long Time Customer I've been a frequent customer of this hotel since 1977. This is first rate 5 star business class hotel in the heart of downtown Toronto. I just wish that the restaurants and room service menu included lighter, vegetarian menu selections. August 8, 2012
Rated 5 out of 5 by Anita Very comfortable stay. Bed was very comfortable and pillows excellent. Had breakfast in bnb restaurant, a bit pricy but very good food. Sorry to have to pay $5 for a cup of coffee! Location is good and pool was fantastic. Very good stay. January 21, 2013
Rated 3 out of 5 by EASY OPPORTUNITIES HOTEL LOCATION is excellent, but faciliies are caught in a time warp. HOTEL ROOMS need to be renovated given peeling wallpaper, and dated look. POOL and GYM are excellent, but hot tub is crap. You guys could improve with a little effort. March 2, 2013
Rated 4 out of 5 by Canada Salsa Congress Weekend at the Sheraton Once again a great event at a wonderful hotel at the Centre of everything in Toronto. My wife and I were Very satisfied. My only issue is the cost of Valet Parking at $40 per night but this is a reality in a large Metropolitan City. October 14, 2013
Rated 5 out of 5 by Great Stay in Canada I arrived and found all the staff most helpful from parking to registering to support staff. enjoyed room service that was excellent as well. I would recommend this hotel greatly!! I attended a conference on site - excellent facilities. October 9, 2012
Rated 5 out of 5 by Its a hotel with perfect location Great service in the heart of downtown. Near to a mall. Nice people. we liked a lot. Just one failure: the internet service. Its too expensive when others hotels have free internet and unlimited. January 14, 2014
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