Rated 5 out of 5 by Benny43 This hotel has a wonderful location and service
The location is optimal
Tha staff provides excellent service and the standard in all is high above expectations
24 de Agosto de 2012
Rated 5 out of 5 by Sandy3136 GREAT HOTEL AND LOCATION
The hotel was great and had a great location. The staff was helpful and welcoming. We loved it
15 de Agosto de 2012
Rated 5 out of 5 by CCB11 Great job!
Sheraton Stockholm was super!
13 de Agosto de 2012
Rated 5 out of 5 by Vincos Restores My Faith in the Sheraton Brand
From the affable welcome at check-in to the courteous farewell, everything about my stay at the Sheraton Stockholm was perfect. In fact, it was perfect even before I arrived: several days prior I was contacted by a member of the extraordinary concierge staff enquiring as to what I might require to make my stay exceptional. Later at the Club Lounge, Sofie recognized my name and could immediately summon every detail of our correspondence from memory. That's impressive! The property is very well-maintained and chic in a Scandinavian minimalist way - I scored the facility only "good' as opposed to "excellent" simply for the lack of any real lobby space.
My SPG Platinum upgrade was to a beautifully-decorated Junior Suite on the main facade with a spectacular view to the Town Hall and Gamla Stan.
The Club Lounge was perfect - great breakfast and equally nice "Happy Hour" spread. Internet was fast and efficient. Location is superb - literally 5 minutes walk from the Arlanda Express and the heart of the action.
13 de Agosto de 2012
Rated 5 out of 5 by Sabbam Beyond Expectations
From the time of our arrival to our departure, the staff was exceptionally helpful. Victoria at the concierge desk and Weronica at the front desk both went out of their way with their recommendations and help. In fact, every staff person we interacted with not only responded to our requests but went a step further. Our stay made great end to a wonderful trip.
12 de Agosto de 2012
Rated 5 out of 5 by Bill1116 Met Our Expectations
The room was neat, clean and met our expectations. The only recommendation
I would make would be to have a clock in the room. I showered in the middle of the night, believing it was early morning.
6 de Agosto de 2012
Rated 5 out of 5 by Lindar Great stay in a great city: Stockholm
We had a great time! The service was very friendly and the room exceeded our expectations. The children enjoyed the activity book that was available in the room on arrival.
6 de Agosto de 2012
Rated 5 out of 5 by BobV Great Location
Hotel was extremely busy and so we had to wait for a room, although they did give us access as soon as a room was cleaned. Overall very nice hotel.
4 de Agosto de 2012
Rated 5 out of 5 by Jussi75 Great location and service close to the centre
I've visited this hotel quite frequently and always had great service and SPG regocnition.
Specially the lounge staff is really nice.
2 de Agosto de 2012
Rated 5 out of 5 by SooMoo Superb location and no nonsense
Four day weekend to play tourist. Location is ideal, walk to airport train in two minutes and most other places easily. Competent and friendly staff. Located in the middle of anywhere you wish to visit, museums, opera, theater and restaurants. During our stay hotel operated a makeshift lounge with excellent staff and food and beverage service, with views over the city and the lake. Must come back to visit their "real" lounge when upgrades have been completed - how could it be better?
2 de Agosto de 2012
Rated 5 out of 5 by LB27 Best Sheraton I have ever visited
I found the Sheraton Stockholm to be superior to other Sheratons I have visited in the US. The lobby and room were very nice and we loved the coffee place in the lobby! The concierge was great, too!
1 de Agosto de 2012
Rated 5 out of 5 by Joel1 Review
The room was not ready until after 4PM which made it very unpleasant for me as my wife and I travel from United States all day and wanted to get into our room. Our room was prearranged by Regant Seven Seas Cruise.
31 de Julho de 2012
Rated 5 out of 5 by Moose79 Great Location!
We enjoyed our holiday in Stockholm this year and stayed 7 nights in the Sheraton hotel. Overall, it was a great experience. As others already said, the location is perfect, you don't even have to use public transportation to get to most popular sights. And I'd advise anybody to book a superior room to the south side. Great view!
However, there were some downsides. Bathrobes were missing, and those we got after asking the room service where in bad condition. There were several stains on the furniture which could easily be wiped off (but weren't apparently), watermarks below the washbasin and on a lamp cover (I wonder how it got there) as well as dark stains on the bathroom mirror. The magnifying mirrors light didn't work, and I'm not sure if the air circulation in the bathroom was running at all.
But these minor irritations where perfectly outweighed by the great staff. Everyone, from room service and reception to the nice food & beverage ladys and of course the cook were very pleasant, attentive and helpful.
I would recommend this hotel to everyone, since its location saved us a lot of walks after 8-10 hours on foot sightseeing and our room welcomed us with comfortable beds.
We already plan to visit Stockholm during winter next year, and I'm sure we'll be back in the Sheraton hotel, too.
7 de Julho de 2012
Rated 5 out of 5 by Robert375899 Stayed at a hotel in my own town!
As we are renovating our apartment and having a large amount of SPG-points, we got to stay at this hotel; the Stockholm Sheraton.
Had a very nice stay in a stylish room, attentive staff and high quality food.
7 de Julho de 2012
Rated 5 out of 5 by mikey53 Rewarded on my birthday
I was in Stockholm on business and stayed an extra day to celebrate my birthday in Stockholm instead of on a plane.
The gave me a suite with a balcony and a beautiful view. And when I arrived at my room after being out all day, there was a bottle of champagne and a birthday card.
I invited a colleague over and we enjoyed the view and the champagne.
I hope to bring my family to Stockholm and this is where we will stay.
22 de Junho de 2012
Rated 5 out of 5 by Jenne Vacation stay
Great, convenient location. View from room an appreciated upgrade. Friendly staff. Good public areas. Very good restaurant but limited menu. Club lounge, if you qualify, excellent value and friendly. Again, location great!
17 de Junho de 2012
Rated 5 out of 5 by gfein Super Location
Stayed for two nights in June after finishing some business in Stockholm. This hotel has one of the greatest locations in the whole city. 5 minute walk from Central Station and the express train to the airport and a 5-10 minute walk from the old town.
Try and reserve a superior room. Especially one on the 8th floor with a balcony. It is worth the extra cost! I did not have one, but I heard the standard rooms face an inner courtyard and are bleak as far as the view is concerned.
13 de Junho de 2012
Rated 5 out of 5 by Kallin333 This hotel is a great place to stay!!
We had excellent service from the time we arrived. Johan Lindgren was very, very helpful in making sure we had a great room....and were comfortable. Other staff members were very nice and helpful too.
4 de Junho de 2012
Rated 5 out of 5 by Flygarn Fantastic training
As already known, Sheraton can provide great service, rooms, beds, breakfast and other features. What is not highlighted enough is the fantastic possibilites to stay fit even if you´re in the middle of a city like Stockholm.
200 meters from hotel you find an island called Kungsholmen, where you can run alongside the water around the island 10 km in nice surroundings. Back at the hotel you can end up with working out in a great hotel gym and/or use the sauna facilities. That´s a great way to end up a long day of doing business ...
1 de Junho de 2012
Rated 5 out of 5 Perfect Hotel to take a break
I stayed in Junior Suit for 2 nights. Everything is so perfect. The location is in the middle of everything. Near Old town, Shopping center, train station, Restaraunt....all of this can walk within a few minitues. The service of the hotel is excellent. The staff is so helpful. The only thing that I think it's not meet my expectation is Bathroom. It's too small in my opinion. But still very comfort.
28 de Abril de 2012
Rated 5 out of 5 by RobertB A perfect stay
from check-in to departure, our stay was flawless. The flexible times were wonderful as we were arriving at noon and leaving early the next day. Front desk staff were professional and our platinum status was recognized without having to ask. We were upgraded to a beautiful corner suite and it was perfect. The nespresso machine in the room was a nice touch. The lounge was very nice with a nice choice of warm and cold items.
Overall our stay was nothing short of absolute perfection in every single way and we will definitely be back at the Sheraton in Stockholm next time we're in town.
16 de Janeiro de 2012
Rated 5 out of 5 by JWM1 Central Location
Easy walk to Central Station, Old Town area and shopping. Slightly longer walk to Skanen Park, Vasa and Nordic Museums. Great assistance at front desk and from Club Lounge personnel. comfortable rooms, great beds
16 de Dezembro de 2011
Rated 5 out of 5 by Anders43 Perfect stay
Was upgraded to a Junior Suite. And as a compansation for a little discussion at my last visit, me and my Wife got a bottle of Champane on the room.
Thank you Sheraton!. This is the way of taking care of a customer.
I will return again.
30 de Novembro de 2011
Rated 4 out of 5 by GraceK Pleased
We needed comfort and convenience and we got them.
3 de Fevereiro de 2014
Rated 4 out of 5 by Jens55 Top service
The young girls at the front desk helpet me and gave top service - over and above expected
27 de Janeiro de 2014
Rated 4 out of 5 by Boffen The place to eat breakfast
Sheraton provides good quality on all parts of a stay - nice rooms and a good breakfast in a central location
17 de Janeiro de 2014
Rated 4 out of 5 by Peartree This Hotel is centrally located
Staff are good and attentive, for Stockholm it is a good option. Practically every attraction is within walking distance or easily within reach via public transport.
30 de Dezembro de 2013
Rated 4 out of 5 by inna21 Incredible staff
I chose this hotel for a weekend getaway. Overall above my expectations. Close to main city attractions. Big variety of options, including vegetarians and vegans for breakfast. Clean rooms, comfortable beds.
The staff is very friendly and helpful. Made me feel like home! Great greek chef, very good concierge, nice and always glad to help receptionists.
Have just two remarks: no iron in the room, which is a serious disadvantage for business travel. Too crowded breakfast during the weekend. But food variety and very friendly staff overcomes it.
17 de Dezembro de 2013
Rated 4 out of 5 by JORG Great location for sight seeing
Enjoyed stay. Breakfast buffet could benefit from more focus by staff/management. Club lounge is small and does not accommodate the number of guests having access to this lounge.
16 de Dezembro de 2013
Rated 4 out of 5 by KLB25 SPG Recognition
I did not feel there was any special recognition except for a card that was brought to my door. Nice personnel in the club lounge.
I do want to recognize Charlotte at the front desk who provided me with a great room after another person had told me I would have to wait until after 4:00 and tried to get me to check into an inferior room. Charlotte was warm, friendly and welcoming. New towels are needed in the bathrooms.
15 de Dezembro de 2013