Rated 3,6 out of 5 by 1619
Rated 4 out of 5 by bru2013 comodo con servizi adeguati
manca solo free Wi.Fi che è la regola negli altri Hotel USA...
Per il resto in posizione comoda per visitare la città e personale cortese.
Stanza adeguata ai przzi praticati.
24 agosto 2013
Rated 3 out of 5 by youssef45 un'ottima posizione e un mediocre servizio
Ottima la posizione; anche se personalmente apprezzo le atmosphere informali, l'attenzione al cliente mi è sembrata al di sotto dello standard abituale presso ogni hotel Starwwood
21 ottobre 2013
Rated 3 out of 5 by Errenove1967 Hotel Sheraton Times Square
Hotel ubicato in posizione strategica per visitare New York.
Purtroppo l'hotel non è all'altezza della posizione, in quanto molto vecchio e troppo grande per avere le minime attenzioni dello staff.
22 giugno 2013
Rated 2 out of 5 by Ursino insoddisfazione
Camera sbagliata all'arrivo,camera cambiata il giorno dopo a seguito di una vibrante protesta;doppia richiesta di autorizzazione sulla carta di credito che mi ha esaurito la disponibilità,conto sbagliato alla partenza a causa del cambio camera; in generale una scarsa attenzione verso il cliente fidelizzato coaa non presente in Europa
13 febbraio 2013
Rated 5 out of 5 by Cricket3o3 This hotel met all my needs, A+ for cusotmer service!
I was pleasantly surprised with this hotel. It was clean, updated, great work out area and most importantly the staff was excellent. Our cleaning lady Mrs. Enriqueta Newman was the epitome of GREAT customer service!! She assisted us while we were at the hotel and took care of our requests immediately. The room was clean, it was set up efficiently and the complimentry Starbucks coffee and Earl Grey tea was a PLUS! We liked the location near Radio City Music hall which is right around the corner and Times Square which is a few blocks down the street. Easy walk to subway/train/bus transportation and/or if you prefer a cab there were tons of them. The hotel lobby and bar were quite nice. Room service was quick, approximately 30 minutes to arrive (they met the time provided to us when we ordered) and the food was excellent; we arrived late and ordered a cheesburger, Reuben, salad and Calamari ...it arrived hot not cold!! In addition, I had an opportunity to meet the manager while checking out, she was informative, professional and happily took my commendation for the associate that checked us in. He was very informative and helpful with all of our questions. He informed us of all the hotels amenities as well as recommendations for site seeing. We loved our stay at this hotel and will most definitiely return and/or recommend it to my family or friends! Good job Sheraton staff!
25 febbraio 2014
Rated 5 out of 5 by GS90802 Always a good choice
With all the hotels in NY, I continually find this one of the best!
24 febbraio 2014
Rated 5 out of 5 by tkeith2467 sheraton NY, still keeping it together
hotel is just north of TS and very busy, but the staff was great and no long lines at check in. room was recently renovated with nice updated furnture. hallways were clean and showed little wear and tear.
24 febbraio 2014
Rated 5 out of 5 by Debbers Staff
The check in staff were excellent! Made us feel very welcome.
23 febbraio 2014