Rated 5 out of 5 by Willett Love the updated rooms
I had a great stay. Love the cleanliness and quality of the rooms and finishings. Staff were great. I would definitely recommend this hotel. The breakfast restaurant "Colours" was very good and the steak at Carvers exceeded expectations.
April 14, 2014
Rated 5 out of 5 by Mawan2000 Great place
I entered into my room and saw wine and cheese were waiting for me. Great place to stay in Calgary
April 30, 2014
Rated 4 out of 5 by KitKat1 Price point for members
I have always had great service and pricing with this hotel except this time. I did not notice my room rates till I arrived home. Not only that I am a Platium Member i also have a corporate rate under Mountain Shores development Corp / Mountain Shores Land Ventures Inc. Last stay in the same room $169,00 this one was well over $200.00 for each of my rooms. i will have to price check next. time i stay.
November 18, 2012
Rated 4 out of 5 by JC57 Convenient
Room was quite warm even after resetting temperature on thermostat. Very nice room, but lots of noise in room from noisy street intersections.
Given all the medians and one ways, it is a bit of a pain to get into parking lot from the street.
April 10, 2014
Rated 5 out of 5 by Chan2013 This hotel has great features
Service, Cleanliness and Room was great. Left my child's toy in the hotel room, and the admin asst immediately fed-ex'ed the toy and we received it days later. Great location as it's close to the Crossiron mills mall, not too far from the Calgary zoo, definetly family friendly with their great waterpark. Thanks for the stay, we will be staying at the Sheraton next time we are in Calgary.
August 16, 2013
Rated 5 out of 5 by 1spgfan Great staff ..Great benefits !
Considering I was in Calgary for a two day medical treatment ..the highlight of my recent trip was knowing I was staying here on the Club floor. I would have limited mobility because of my treatment ..the staff were helpful ..club services and food couldnt have been better ! A great Gold member benefit was late checkout...as I had recovery issues. Thank you to each of u...from room 809.
September 23, 2012
Rated 4 out of 5 by Sherry55 Convienence
Great location and near lots of good dinning within short walking distance. Pools and waterslide very family friendly and entertaining, Comfy beds ,pillows and bedding.
April 17, 2014
Rated 5 out of 5 by DebbTam Winter Wonderland
I took my granddaughters and daughter to the Cavalier for a 2 day break. We all had a great time. We went to Carver's for dinner and all the staff were attentive to our needs. They made my granddaughters feel special, stopped to talk to them, asked them directly what they wanted. We are planning another stay in February. Thank you Sheraton Cavalier, you made our getaway fantastic.
December 30, 2012
Rated 3 out of 5 by GordW patronage
I see no difference in the level of service or recognition of my Platinum status at the Four Points down the street. I stay at this hotel at least once of month and I do not feel like my patronage is appreciated.
April 9, 2014
Rated 4 out of 5 by SPGL2 Long time visitor to this hotel
I have stayed at this hotel on business trips for many years and admire it for the constant upkeep and renovations. It maintains a high level of maintenance and appearance both in its public areas and guest rooms. The quality of staff and training is also evident. One thing, regardless of your Starwood Membership standing it is difficult to obtain a room upgrade at this hotel.
October 29, 2012
Rated 4 out of 5 by bori Nice stay
My room was very comfortable. I was expecting more from its main restaurant. Food options close down at 11pm, so if you have a late arrival you should look to eat somewhere else. As a gold SPG member, I was not offered an enhanced option for my room at check-in.
March 28, 2014
Rated 5 out of 5 by Sandi46 Another great stay
The hotel lobby is comfortably luxurious with well appointed rooms.
The room was over sized with soft bedding and very comfomfortable beds.
The restaurant was bright and had a good selection of breakfast (the only meal I ate on site) items at a good price point.
The bathroom was compact with up to date fixtures. I loved the large walk in shower, rather than a tub combo!
April 15, 2013
Rated 5 out of 5 by captainhappy Calgary Weekend
First time to Calgary and selected the Sheraton based on various reviews. The older looking exterior gave way to a very elegant, modern and well maintained lobby and main floor certer. Room was very nice and overlooked the pool complex. Great fun for kids and the hot tub.jacuzzi was a well respite after long days. Close to shopping, restaturants, etc. WOuld stay again.
October 14, 2013
Rated 5 out of 5 by CaliTraveller72 Love the Sheraton Cavalier
Rooms have been nicely updated and the waterpark is always great fun for the whole family.
April 22, 2014
Rated 5 out of 5 by Sharkie77 Great weekend stay!
This hotel provided us a great weekend getaway for our family! The breakfast at Colours was delicious and it was exciting for our son to be able to wear his pjs down for breakfast. Also the fitness facility was better than most hotels.
March 31, 2014
Rated 5 out of 5 by ZaphodGold Another great stay at the Cavalier
There was a time when I was staying at this hotel monthly when travelling down from Edmonton. This is the first time in nearly 3 years that I've stayed here, and it is still a great property.
While I didn't get onto the spg floor (7th), I was upgraded to a suite which was quite nice. Beside the elevators, but there was no noise at all. A very comfortable room.
December 5, 2011
Rated 5 out of 5 by RefiningRuss Great experience
I have been the presenter at a number of classes at this location. During the most recent visit I found all staff exceptionally courteous and friendly, and the catering group very attentive to all my needs. The food provided was exceptional. A job well done by all members of the hotel staff. I could certainly recommend this hotel as a site for your meetings.
October 25, 2013
Rated 3 out of 5 by GRP1921 Some What Let Down
I have stayed here several times for business and have always been treated well and enjoyed my stays. This past weekend I attended with my family for pleasure for 1 night. We had 2 adjoining rooms on the third floor. Unfortunately the rooms we received were directly over the rooftop air conditioning / ventilation units - absolutely no view. As a gold member I would have hoped for an upgrade, but given that the hotel was very busy I fully understand that this may not have been possible. However, I'm pretty sure we could have been placed in other non-preferred rooms that had some sort of view. I advised that I may need a late check out and was advised that the best I could get was an extra hour. I had to advise that I was a gold member and could have until 4pm if necessary. Neither of the above are show stoppers but based on previous stays I was disappointed. I'll still stay here but I will hope for a return to past experiences.
July 24, 2013
Rated 4 out of 5 by heck Sheraton cavalier
A great relaxing place to stay weather for 1 night or a few nights. Pool is great and the lounge is a relaxing place to unwind.
April 14, 2014
Rated 5 out of 5 by traveller Home away from home
This facility conveniently located away from downtown and close to many amenities. The staff are very friendly and supportive. I have been staying at the Sheraton Cavalier for the past three years for all my travel needs.
March 29, 2014
Rated 4 out of 5 by jazz08 They like dogs
Once again we stayed at the Sheraton Cavalier on the last night of our three day trip home. We were welcomed warmly by the staff and check-in was a breeze.
Our room was clean, the beds were comfortable and we along with our two dogs felt very much at home. We all had a restful time and a good nights sleep
Best of all, they have a Starbucks in the lobby
May 19, 2013
Rated 4 out of 5 by Marine1 Cameron Clark's Stay
I travel very much in my job all over the world and every time I come to Calgary, my first choice of hotel is the Sheraton Cavalier hotel, and I have stayed at pretty much all of the high end hotels in Calgary.
The staff takes care of all of my needs and leaves me alone which I like and the resturants and pubs are friendly with good food at a good cost.
December 12, 2011
Rated 4 out of 5 by PDM5 Great beds - some changes needed
I really like this hotel for its location, parking and rooms. What does bug me is this is the only SPG property that requires you to sign a club lounge voucher and provide a tip to the club server. I have been to alot of SPG properties, and only here do they do this. Lighting in the bedrooms could be brighter for reading. Otherwise, a decent property.
September 9, 2012
Rated 5 out of 5 by Gouletset Best hotel ever
I booked this hotel online and when we got theyre it exceeded my expectations!! Beautiful rooms and bathrooms the waterpark was great for my kids- the pools coulda been a little cleaner but understandable with all the people coming and going. I needed towels and it was brought up within 5 mins! Great place and I have been recommending it to everyone!
August 29, 2012
Rated 3 out of 5 by James2007 Disappointed
We were very excited to spend a night at the Cavalier. We have been there before. I usually check hotel rooms once I arrive in the
room and this time was no different. There was what looked to be blood marks on our bed cover, I called Guest services right away and whoever I spoke with didn't seem overly concerned. I called again and someone eventually came up to look at our bed cover and had a new cover brought in. What bothered me was that I don't believe the top bed cover had been changed from the previous guest. Also, after going into the washroom, as I was opening the door I noticed something brown in colour smeared on the door below the handle. I had already contacted guest services once and didn't want to doing again, so I used one of my Clorox wipes from camping to clean the door.
I am not sure we will visit again :(( I am really disappointed with the cleanliness of our room and the lack of sense of urgency in having the issue dealt with.
July 29, 2013
Rated 4 out of 5 by JamesZ A Good Experience
Overall, a good experience. Nothing spectacular, but quality stay.
I did not try the restaurant, but the lobby bar staff was very attentive and efficient.
I was surprised that the hotel was quite so far away from the airport. And, with the construction that is currently going on the morning shuttle rides can take quite some time.
March 22, 2013
Rated 4 out of 5 by Lizzy58 Thumbs Up!
Our stay at the Sheraton Cavalier was great! The room was comfortable and clean and had everything we needed. Of particular note were the staff - whether it was the server in Colors, or the young man cleaning the elevator, or the woman cleaning our room, or the desk staff - all very friendly and helpful. I will stay there again!
April 2, 2013
Rated 4 out of 5 by GRP1921 Good Business Hotel
I spent two nights here at the end of October. The hotel is easy to get to in the NE part of the City. Close to the airport and with several restaurants nearby it is a good location, especially if you don't need to be right Downtown. Also, if you have a family, the two waterslides in the pool are great for the kids.
November 5, 2012
Rated 2 out of 5 by kirbowla Disappointing
As a platinum member, I have stayed at this hotel many times over the years. Unfortunately, as staff change so can service levels. I was particularly frustrated during my stay at this property last week because the staff would not listen to what I was telling them I needed. I was in town for my Grandmothers 99th birthday celebration and my two sons were joining me. I asked for a room with a king bed and a pull-out sofa. As I said this the staff heard 'suite.' I repeated the sleeping configuration that I required. What did the staff do? They put me in a suite with a single King bed and no pull out sofa. I had to call down for a cot. The staff immediately informed me that I would be charged an additional $15. Customer service is negatively affected when the staff jump ahead of what they assume the customer is asking for instead of actually listening to what the customer is requesting. I have been very loyal to this property and I really felt let down by the hotel this time around.
December 9, 2013
Rated 5 out of 5 by Val13 Will definitely stay again
We got an amazing deal on this hotel. Because we stayed on a long weekend we got our 3rd night free! The staff are awesome and were always happy to do anything to make our stay special. And everywhere we went they would go out of their way to put a smile on our 2 year old daughters face. We got complimentary breakfast and evening horderves with our stay and both were always fantastic. I was expecting a little more from the pool area. I thought it would be bigger with a few more things for our 2 year old to play with, and it was always super busy when we went. But we went every night of our stay and still had a blast. We were able to take our daughter down the slides which she LOVED! There was always a line up for the slides but we never waited very long. The location of the hotel was great as well. We were close to everything we had planned to do like the zoo and the spark center. All in all we loved our stay and will definitely staying again the next time we are in Calgary :)
May 21, 2013