Rated 3 out of 5 by 2014BusinessTraveler Close to Downtown Attractions.
The hotel is close to downtown attractions. Breakfast is awesome. The attitude from the staff is awesome: very accommodating and polite; always willing to assist in anyway.
April 21, 2014
Rated 2 out of 5 by ADXY This hotel does not meet basic amenities
For $200 a night, the hotel does not provide free wi-fi in the rooms. You have to pay an additional amount if you want internet access in your rooms. There is no microwave or refrigerator in the room. When we arrived at 4.30pm, we were told that housekeeping was backed up and hence no room would be available: and furthermore were told they had no idea when a room would be made available. (This after making a reservation 3 months ago). Couple staff members were very good and helpful: but this hotel is not one I will ever stay in ever again and I would dissuade anyone who wants to stay in downtown Philadelphia from staying here.
April 12, 2014
Rated 5 out of 5 by Jayhawk52 Perfect Stay in Philly
Who knew that a somewhat corporate looking downtown hotel could be such a fun, convenient and pleasant place to stay. From the stellar room to the view from the big fitness center, to the kindness of the hotel's cleaning staff and front desk, this dispelled any stereotypes that "brotherly" (or "sisterly" love) wasn't alive and well in downtown Philly!
April 7, 2014
Rated 3 out of 5 by Twinn2013 All the guest rooms need dated ASAP!
Nice location with a lot of rooms in downtown Philadelphia. They just finished updated their lobby not so long ago in 2013, now it's time to updated ALL your guest rooms please.
All the reviews about how dirty, smelly and TORN the carpet in the guest rooms are 100% correct to the teeth. The management really need to take care this issue as soon as possible. Parking super expensive in the hotel, but for the weekend only $6 all day. Alternative for cheaper parking is across from the hotel, in after 5pm, out by 9am only $5. I was in 5pm and out next day 2pm was only $18 compare to hotel between $36-$40 for self park.
January 10, 2014
Rated 2 out of 5 by AnthonyRPV59 Hotel is dirty and worn out
The hotel elevator, hall ways and rooms were dirty. Not vacuumed nor have the carpets been cleaned recently.
This is not up to normal Sheraton standards.
Your consignees were great and made my stay.
April 18, 2014
Rated 3 out of 5 by laundry checkin
after making reservations several months in advance, for three rooms, as Starwood Gold guests, check in was a nightmare!
I understand the hotel was busy and most likely full, but that could not possibly be a surprise to the staff. With one desk attendant at noon, the line was out the door, the rooms were not ready, by 5 I had not rcvd the promised phone call, so went through the line again, went out without a room, got the call during the evening, and finally checked in all three rooms at 11:30 PM
April 14, 2014
Rated 5 out of 5 by Michelle1963 Nice Get Away
The hotel was very clean and in good repair. My family and I enjoyed the location and onsite ammenities
April 17, 2014
Rated 5 out of 5 by Bears Hockey trip
The air conditioner was extremely loud; we finally turned it off. The bedspread was very heavy. The club room was not open one morning and did not have drinks in the evenings; we find Pittsburgh's Club Lounge much nicer.
April 15, 2014