Rated 3,9 out of 5 by 677
Rated 5 out of 5 by Anse55 agradecimiento
Voy a este hotel una vez al año, siempre me he sentido como en casa, excelente en todo los detalles, limpieza, servicios e infraestructura. Debo destacar al personal siempre atento y servicial en especial el Sr. Filipo y Junior ambos del sector piscina que con su amabilidad y buena predisposicion me hacen pasar unos dias maravillosos.
6 de julio de 2013
Rated 3 out of 5 by RobertoSunchales Hay que afinar algunos detalles
El resort es demasiado pequeño para el tamaño del hotel.
Estuve en el RUM y la primera vez (evening) nos tuvimos que parar e irnos porque no nos atendieron nunca. Al día siguiente fui a almorzar y fue mejor. Muy buena atención de un waiter brasileño.
Comenté lo mismo en TripAdvisor.
9 de noviembre de 2013
Rated 5 out of 5 by BetsyPG1 Fabulous staff and service, amazing to Platinum guests!
This is my favorite Starwood property because of the stellar staff, amazing service and how well I'm treated as a Platinum member.
The Club Lounge is incredible, and the management and staff there is superb. They go above and beyond every day.
I love being able to give an "award" to my favorite staff member, and I think the management is doing things right by recognizing and rewarding excellent service. I wish all Starwood properties did that!
I pay more to stay at this property because it's worth it.
22 de febrero de 2014
Rated 5 out of 5 by SydneyNick Great Location
Best location and pool in Waikiki.
Have stayed many times and will stay again.
The staff are warm and friendly and always go that extra mile for guests.
20 de febrero de 2014
Rated 5 out of 5 by Phil36 This Hotel is in a great location.
Wonderful place to stay. Services are excellent, staff is friendly and very helpful.
18 de febrero de 2014
Rated 5 out of 5 by KrisandScott This is a great Sheraton!
The location of this Hotel is excellent. As a platnium, I used the Suite coupon to upgrade and the Suite was awesome! It was a getaway for my wife and I but we had to go get the kids in the morning so that we could all enjoy the room.
Only negative was the check-in agent in the Preferred desk, she was very inexperienced and they need to place a more experienced people there.
18 de febrero de 2014
Rated 5 out of 5 by SKA1543 It was great
It was perfect time in hawaii with sheraton.
I got promotion from starwood. thank you
13 de febrero de 2014
Rated 5 out of 5 by AndrewBoorman Wedding
Our experience working with the staff at the Waikiki Sheraton was delightful and stress free. When planning our wedding, Mr. Ritter walked us through the process and introduced us to Mary, Sheraton own marriage officer, to help guide us through the paper work and to Elaine Eckart in the Event Management Office, who planned and coordinated with the catering staff to give us the most memorable occasion shared with our friends.
Mahalo to Sheraton and their staff.
12 de febrero de 2014