Sheraton Parsippany Hotel

  • 199 Smith Road
  • Parsippany,
  • New Jersey
  • 07054
  • Stati Uniti
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Rated 3.8 out of 5 by 305 reviewers.
Rated 5 out of 5 by Wilson I was very happy to stay there , easy to do the reservation on my phone , the room and bed very confortable and a good price , be there soon again September 25, 2012
Rated 5 out of 5 by Outstanding workout facilities / great staff This is no ordinary hotel gym. It truly is a small gym with everything you could want. Staff is very attentive and friendly. I stay here often. March 8, 2013
Rated 2 out of 5 by HOT TUB NOT AVAILABLE DURING HUGE EVENT The Sheraton Parsippany has been hosting our UAYA Deb event for several years. I have attended this event for the past four years. I wanted to be very honest with you and let you know that this year I was not as happy with the Sheraton Parsippany as I have in years past. There were two items that made this visit not meet my expectations. 1. JOINING ROOMS not available after being promised and waiting after check in. 2. HOT TUB: Very upset that the HOT TUB was not working. Upon arrival asked about the hot-tub and told yes we have one. After our 3 ½ hour drive from Maryland, we anticipated getting into the hot-tub before the event. When we arrived at the pool/hot tub area – the hot tub was closed because it just painted the day before, was not ready and would not be until Wednesday to allow time for the paint to dry. We were informed by Alex at the fitness center that the scheduling for the hot-tub was coordinated by the Hotel Engineering Dept and Fitness Center Mgmt. When we went to complain at the front desk we were told that the fitness center was not part of the hotel and the front desk associate apologized. The UAYA/CYM Debutante held its 50th anniversary this year with 750 attendees and sold out the hotel – WHY would anyone schedule a hot tub painting during the event for the hot-tub not to be ready? The attendees for this event travel 3-4 hours and enjoy upon arrival using the hot-tub. Our group travels from Virginia, Delaware and Maryland to attend this event. I am a spg rewards member and was not pleased with this Sheraton visit and my expectations were not met, March 6, 2014
Rated 4 out of 5 by my stay I enjoyed my stay there... Very modern & clean... They should acomadate late comers who check in after 9 pm....& give them late check out... November 26, 2012
Rated 4 out of 5 by Beautiful Hotel This hotel is absolutely beautiful. I love the living room lounge... My mom loves the carpet in the room. We will definitely return ASAP! December 4, 2012
Rated 5 out of 5 by Confort and extras that make it better The Club floor rooms are just perfect and with that little plus that makes your stay better for sure. Awesome staff at the front desk. October 10, 2012
Rated 5 out of 5 by Front desk All working the front desk were excellent ,answered all questions in a professional manner.Juan ,the manager,was better than excellent July 30, 2012
Rated 5 out of 5 by Bathrooms could use work Bath tub stained and drain mechanism is pulled out of drain. Shower head is too low for taller people. Water pressure could be better. February 23, 2013
Rated 5 out of 5 by Comfortable feeling Hotel is great looking, staff is friendly & accommodating, rooms are nice and the beds make it tough to get up.(very comfortable.) November 13, 2012
Rated 4 out of 5 by The hotel is good, but needs a facelift The hotel rooms kept having the keys reset. I was not the only one that had this issue. I had to redo it about 3 times. July 28, 2013
Rated 5 out of 5 by Great Location Hotel is situated on Interstate 80. Easy access to New York City or NY Metropolitan area. Area around hotel is not busy. June 11, 2013
Rated 5 out of 5 by Amazing customer service The staff at this hotel are extremely helpful and friendly. Nyron went above and beyond to help accomodate our needs. October 25, 2012
Rated 5 out of 5 by Excellent! Great stay. The gym and pool were wonderful. The only thing negative was charging for drinks in the club lounge, February 23, 2013
Rated 4 out of 5 by The castle The hotel is great in all by service and its clean environment. Breakfast variety just needs to be improve. September 15, 2012
Rated 5 out of 5 by Just right Your hotel afforde me the comfort and relaxation that I was looking for while on business in New Jersey. March 15, 2013
Rated 4 out of 5 by Post-Xmas stay Enjoyable stay. Very confortable. December 31, 2013
Rated 3 out of 5 by Review Ac not near cool enough. Would not stay there in the summer Sheets on one bed had a large blood stain June 17, 2013
Rated 4 out of 5 by This hotel was above my expectations Stayed for only one day but the place was super clean (just renovated) and exceeded my expectations! July 25, 2012
Rated 4 out of 5 by room my wife and i was suprised that we where able to hear as much noise from the next room that we did. September 26, 2012
Rated 5 out of 5 by Great with one exception My only problem was the shower did not really sustain the hot water and the water pressure was low. October 15, 2012
Rated 5 out of 5 by Hotel is awesome I am a member of the Atlantis Club as well. The people make this hotel as well as the hotel itself. January 12, 2013
Rated 4 out of 5 by Good value and good quality Sheraton Parsippany is a very good and quality hotel. The gym is so good that you can not miss it. February 25, 2013
Rated 2 out of 5 by SPG Recognition The first issue was when I checked in I asked if they had my platinum number on my reservation. The clerk said no. So I gave her my number. She said my number was not in the system, so she would search by name. She could not find me in the system, so she asked her manager to help her. He said that since I was not in the system there was not anything they could do. I told him I was platinum for life, but he didn't seem to care. The second thing was I asked for a king size bed. She said She could only give me an executive queen size bed, which I assumed was a one bed room. When I got to the room I had two beds in the room. The third issue was someone that had the room before me must have been a heavy smoker. The third issue was when I walked into the room the smell was pretty strong. But after about 10 minutes my eyes started to burn. So I called the front desk and told them the issue. The person at the front desk came up and said Wow, the smoke is strong in this room. She left and was able to find me a king bed room on the same floor. Also, by then the manager found my platinum number in the system, so I was able to get my keys keyed for the club loung. From there on the experience was pretty normal, but it had a pretty bad start. December 13, 2013
Rated 3 out of 5 by Go only for fitness centre Average - at best - Sheraton. The one redeeming quality is a 24/7, high-quality, fitness centre. January 12, 2013
Rated 5 out of 5 by Bathrooms could use work Some bathtubs drain slowly or not at all. Shower head is too low and water pressure is too low. January 27, 2013
Rated 5 out of 5 by Winter Leadership Great Location! Hopefully the NJEA will be able to bring another Conference to this location! March 4, 2013
Rated 4 out of 5 by Hotel was Great The hotel absolutely was beautiful and located in a nice remote area away from the big city. July 26, 2012
Rated 5 out of 5 by The BEST amognst the rest The hotel, services, comfort, EVERYTHING was excellent. Can't wait to book our next stay! July 11, 2012
Rated 1 out of 5 by Very noisy AC/Heating system I could not sleep all nite until I shut off the heating system?? Unpleasant stay???? January 27, 2013
Rated 4 out of 5 by NICE LOBBY AND NICE POOL HOTEL HAS A NICE INDOOR AND OUTDOOR POOL ALSO HAS NICE WALKING TRAIL BY ITS LAKE August 8, 2012
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