Rated 5 out of 5 by Mike318 Sheraton Arlington is the Best Hotel
Sheraton Arlington is the best hotel that I have ever stay at. The entire staff was very friendly, caring and helpful. It was easy to see that the staff enjoyed doing their jobs. They treated you as if they had been your friend for years.
March 17, 2014
Rated 4 out of 5 by RTR205 Great Location
Checking in was a nightmare, but the hotel was very nice. I was not recognized as a SPG Gold member or received the benefits that come with that. Great location for the Ballpark of Arlington and Cowboy Stadium. Walking distance to both. Pool was unbelievable. Great fitness center as well.
September 7, 2012
Rated 3 out of 5 by DABO This hotel had some issues.
The air conditioning was not working properly in the room or the ballrooms where our conference was held. Set the room air on 66 just to make it comfortable enough to sleep. Internet was up and down all 3 days we were there. Bathrooms in ballroom area were not maintained with necessities.
April 19, 2013
Rated 5 out of 5 by MillerS I really loved the location!
This hotel is not only beautiful and comfortable, it is in a fantastic location! We came to see a Dallas Cowboy game and were able to walk over to the stadium. It is also in walking distance of Ranger Stadium and Six Flags. Great hotel and awesome location. We can't wait to go back!
December 26, 2012
Rated 5 out of 5 by deb1957 Great stay
Everything was perfect. I have nothing to complain about as this hotel was top-notch hotel
May 2, 2014
Rated 4 out of 5 by Cchecat Nice hotel
I had a double queen room and the room was a little tight, but ok. The pool is huge but the whole pool is shallow, not good for older kids who were bored with it after a few minutes. Gym was very nice with new equipment. Onsite restaurant food was good but service was pretty slow.
August 28, 2012
Rated 5 out of 5 by Alvin66 Business trip
After a long flight I was greeted by a very professional lady who got my room very fast.
The food at the restaurant was very good and the waitress new the menue very well, the room was clean and the pillows even better.
Also the elevators were fast, never had to wait too long.
November 19, 2012
Rated 3 out of 5 by laggs Airport Shuttle needs HELP
Lots of trouble getting from the Airport to the hotel, we will rent a car next time, wait WAY TO LONG! Our room request ignored, furthest from elevator, not nearest to elevator. Other accommodations took several requests to be completed. Restaurant only had expensive choices.
September 4, 2012
Rated 5 out of 5 by Pat18 Terrific pool & short walk to Rangers stadium
The only place we want to stay for Rangers games. Short walk to the stadium. Terrific pool area with beverage service. Family focused pool party atmosphere, complete with a movie to watch while in the pool or relaxing in a lounge chair. We saw Happy Feet Saturday night.
August 30, 2012
Rated 5 out of 5 by Gunny130 great hotel
I am a business traveler and am on the road every week. This is a great hotel, staff is helpful, location is great for both Dallas and Ft Worth and close to pro sorting arenas
April 3, 2014
Rated 5 out of 5 by dk34 Sheraton Arlington Hotel
Excellent facility. Pool area was great for relaxation. Food is a little overpriced. Not a lot of area choices for food. Staff was excellent, very polite. Shuttle service was excellent and free. Nice easy walk to Texas Rangers Stadium, the reason why I was there.
August 26, 2012
Rated 3 out of 5 Getting shabby
I have been staying at the Arlington Sheraton and whatever it was called before Sheraton Hotels acquired it.
The first time I visited the hotel, about 10 years ago, I was impressed with the room: the furnishings were top-class. There was a modern glass business desk with a Herman Miller Aeron chair next to the window. The furniture and decor exuded class and sophistication.
On this and my last few trips I was very underwhelmed by the state of the room. On this trip, the furniture in the room was scratched, the lampshades were askew, the ceiling above the shower/tub was rusty and paint-chipped, the tub's drain was clogged, the "saloon doors" of the guest closet were almost falling off the wall-frame, the curtains were hard to draw and one curtain was missing a pull-wand.
Honestly, I've stayed in Motel 6's that had neater rooms. The only reason I will continue to stay at the Arlington Sheraton is because of it's proximity to the guitar show venue and because of it's very convenient shuttle service to and from DFW airport
October 24, 2012
Rated 5 out of 5 by Rocket53 Excellent Hotel
Every aspect of my stay was more than expected!
May 2, 2014
Rated 5 out of 5 by mljhnsn Expectations met!
I thoroughly enjoyed my stay at this beautiful hotel. The staff was superb! Everyone was kind and friendly. I ate breakfast and dinner in the City House Restaurant and they were attentive and friendly. I look forward to coming back and enjoying a longer stay.
August 7, 2012
Rated 5 out of 5 by Deb12 Great Staff!!
We were very pleased with the staff at this hotel - they were very attentive and helpful when our cards didn't gain us access to the Club Room and our floor. Very friendly, very helpful and service oriented!! Would highly recommend this particular Sheraton!!!
July 12, 2012
Rated 2 out of 5 by jake66 needs improvement
overall it is a good place to stay. need to improve on replenishing the room with necessities and complimentary items. The beds are not comfortable! Several things are broken through out the hotel keeping you from ordering what you want or using the area.
June 27, 2013
Rated 2 out of 5 by SusieQ Dinner Menu was Excellent
The Alaskan Cod dinner was the best fish dish I've ever had, seriously. From the flakiness of the fish, to the cream sauce, to the vegi assortment. It was a 4 star dish. The service by our waitress, Linda was top notch as well. We were very impressed.
March 6, 2013
Rated 5 out of 5 by GAYLE23 CAN'T BE BEAT!
WE HAVE STAYED HERE NUMEROUS TIMES NOW AND THIS WAS BY FAR THE BEST, BUT IT IS HARD TO BEAT GOOD SERVICE, GOOD ROOMS, NICE FACILITY AND EXCELLENT STAFF WHEN THEY ARE THAT WAY ALL THE TIME. I WISH THE STARBUCKS RESTAURANT WOULD STAY OPEN LATER THOUGH.
October 9, 2012
Rated 3 out of 5 by AirForce Expected alot more
I was surprise to see that the carpet in our room was dirty w/stains and the two chairs had alot of stains on them. Did not expect this from this hotel. Beside this the front desk staff were friendly and it was close to the Texas Rangers ballpark.
August 5, 2012
Rated 3 out of 5 by danothorne Not very friendly
As a lifetime Gold SPG member, upon check in I asked if I was in a CLub Floor room. The lady at check-in said no, but I could buy one for $30. I said that didn't make sense, and then she said now no rooms were available. She was not very polite.
December 6, 2012
Rated 4 out of 5 by Chica11 Conference Stay
The hotel was great for our conference. The rooms were small but comfortable. The staff were friendly and helpful. The wi-fi in the meeting rooms were a plus.
March 27, 2014
Rated 4 out of 5 by Zane6993 Zane6993
All was good as usual until a Sheraton Associate knocked and entered three times between 7:30A.M. and 9:15A.M. only to say o sorry each time.
April 1, 2014
Rated 5 out of 5 by dane7 great pool outdoor area
stayed here several times great for Lonestar park and Rangers games
April 21, 2014
Rated 3 out of 5 by bbbird This hotel is somewhat above average
Club: Breakfast skimpy by comparison to other hotels. Evening oers pretty light., and had to pay for cheap wine and beer.
The hotel has one big plus: if you are attending a baseball or football game at the nearby stadiums, its location
January 6, 2013
Rated 4 out of 5 by timbo The rooms need remodeling
The hotel itself was very nice. The lobby, the staff was great. The rooms however were dated. The carpets are stained and the ceiling in my bathroom was chipping off. I stayed in room 908. The bedding was fantastic as was the pillows
April 29, 2013
Rated 5 out of 5 by funbird Great place to stay
I was really pleased with all of the facilities. We had lunch there everyday and it was excellent. All of the staff was excellent.
April 3, 2014
Rated 5 out of 5 by Jacklyn Business trip
I visit this hotel frequently on business. The staff - front desk, restaurant, club room, bellmen, and van drivers - are all very welcoming, courteous, and helpful. I always feel well cared-for when I visit the Sheraton Arlington.
October 3, 2013
Rated 3 out of 5 by jd63238 room not ready
Was attending baseball game and room not ready until after 5pm. We really wanted to freshen up before game, but instead had to check luggage at desk and finally get room after 11pm. Was disappointed. Everything else was fine.7
August 15, 2012
Rated 3 out of 5 by jtn15 Staff are great
Linda who works in the restaurant made my dining experience truly exceptional. She was very friendly and her customer service was the best I have seen in a long time.
March 11, 2014
Rated 2 out of 5 by soup123 Arlington Tx
The Phone and TV were unplugged and once I tried to plug everything in, I saw why, it was a mess. I never did get the phone to work. The room was less than clean, dusty and the bathroom floor was very dirty.
September 17, 2012