Rated 5 out of 5 by Rayon13 Very well managed -- staff very helpful.
Front desk clerks very attentive and responsive. Young lady (Elizabeth?) in the Apron a real asset to the operation. Even Shuttle drivers were most polite and helpful. A good all around experience.
August 15, 2012
Rated 4 out of 5 by Titus2010 Great location & friendly staff
Close to restaurants and shops. Walking distance to parks and key attractions in downtown Vancouver. Quick response time for guest services : room service, house keeping, etc... Everyone cheerful.
May 21, 2013
Rated 4 out of 5 by black350 Nice view
Hotel was good but disappointed hot tub was luke warm, cooler than regular bath, don't know if it was normally this cold or not. Should be 102-103 degrees F. Sauna on the other hand was perfect.
May 18, 2013
Rated 5 out of 5 by Denise973 Pleasure to stay
I loved my stay in this hotel, felt like I was treated like a celebrity. Staff were all very helpful and so polite. Room was so quiet and comfortable. Hotel bar and cafe were excellent
September 3, 2013
Rated 5 out of 5 by PJ123 Great rooms and beds
This was a great hotel in a good location. Plenty of shopping and restaurants nearby. The guest room was extremely spacious and the beds were wonderful. I would highly recommend this hotel.
August 15, 2012
Rated 3 out of 5 by Wynona1 No electricity in desk area.
I had to report twice (pm when my meal was delivered and next am, when I could not make coffee), that there was no power to the desk area.
This left me unable to work as I wished to. WEC
January 17, 2013
Rated 4 out of 5 by Birdman This hotel is central and is well appointed, staff is great and service is exceptional
Great location for my business trip, staff well trained and attentive. Should have a coffee shop for light breakfast at South tower, at times the track across to north tower is long.
December 16, 2012
Rated 3 out of 5 by JSue Very, very noisy
The room was small, but nice and clean. Location was excellent, staff very nice.
Very loud shower and toilet - ours and our neighbors' pipes vibrated loudly enough to disturb sleep.
August 15, 2012
Rated 5 out of 5 by Sandy69 The best stay I have had there yet.
We received an unexpected, but much appreciated upgrade. It made a trip to present at a conference more like a mini vacation.
Everything was great and there were no issues at all.
October 22, 2012
Rated 5 out of 5 by ANH95 EXCELLENT HOTEL and WONDERFUL STAY
We thoroughly enjoyed our stay and were very pleased with the choice of Hotel.
The Hotel is very conveniently located and has easy access to various Tourist locations.
October 8, 2012
Rated 5 out of 5 by ricker terrific hotel
close to all great shopping resteraunts,staff was accomodating and helpful,close to st pauls hospital for medical ,will tell lots of people to stay there as i will be returning,
March 24, 2013
Rated 3 out of 5 by Larry0358 This hotel is central to everything downtown
The hotel is well located and the rooms and ammenities are good. However beware of the not so friendly reception staff at check in. It can really put you off for further visits.
December 27, 2012
Rated 5 out of 5 by AliB Loved the perk for declining room service
I really liked that I could get 500 SPG points per day for declining room service. I think it is environmentally friendly and I do not feel the need for room service everyday.
January 22, 2013
Rated 5 out of 5 by MontrealMan49 Centrally located + Extra Comfortable Hotel
3rd time at the Sheraton Wall Centre, 1st time in the North Tower. Consistency as far as great locations, good value and great amenities, especially the Heavenly Bed!
February 18, 2013
Rated 3 out of 5 by Casper Hotel needs Attention to cleanliness
Bathroom is not good. Tub doesn't drain well, very slippery. No room for your items either. The cover to the shower pipe was coming off the wall and quite visable.
July 24, 2012
Rated 4 out of 5 by traveldoc123 location has good and bad points
great location to stay close to a lot of shopping and restaurants. but that hospital across the street means lots of sirens 24/7, heard even up on the 25th floor.
August 23, 2012
Rated 4 out of 5 by BlackhawkFan254 Great Facility but Ridiculous Parking Fees
I loved everything about this hotel, EXCEPT the parking fees. The parking fees were outrageous. If you stay here, look at parking elsewhere.
October 14, 2013
Rated 4 out of 5 by pilargm This hotel has an excellent position
The situation of the hotel is very good. You can go walking every place in the city.
December 4, 2013
Rated 2 out of 5 by Paul1958 This hotel's rooms were small and of poor quality.
1) Bed were old, severely dipped inot the middle.
2) Sink in bathroom had mold.
3) Staff was not inclined to take any action when the matters were reported.
December 16, 2012
Rated 5 out of 5 by scotty1 Exceptional Service from Everyone!
Great hotel, staff was very friendly and helpful; location ideal, room was so comfortable and clean. 5 stars all the way. I would stay here again for sure.
June 30, 2012
Rated 5 out of 5 by Victor46 A good experience
My visit was excellent. Everything was done efficiently by the staff and met my expectations . What else can I ask for? Thanks, it was a good experience.
August 6, 2012
Rated 4 out of 5 by Turbodaddy Location, location, location
Great location, we had some problems with staff not passing info. on to each other. But this was handled and in the end happy with the hotel overall.
August 27, 2012
Rated 2 out of 5 by Montreal Sheraton All Center
The hotel has deteriorated since the last time I stayed. Real lack of amenties present. Staff was not as helpful as I am use to. Actually didn't care
October 29, 2012
Rated 5 out of 5 by Nobody Another Stay
Good location, good property and good service.
The health/exercises room need to be improved - very very small and crowded with limited equipment.
August 19, 2012
Rated 2 out of 5 by Virtue21 club floor not worth it, poor food
The rooms on regular floors are larger and the club only has limited hours of service.
Room service was terrible food especially pizza and nachos.
February 26, 2013
Rated 3 out of 5 by Roadie59 This Hotel has good location to downtown vancouver
Good clean hotel with good location. More suited to personal travel than business travel. Modern renovation and gym is also equipped adequately.
February 10, 2013
Rated 2 out of 5 by Davvidphx Overbooked
Stuck in a room smaller than my homes walk-in closet because they supposedly overbooked the hotel. Maybe you shouldn't overbook!!!
September 22, 2013
Rated 4 out of 5 by Maestrous Noisy HVAC
Excellent property with the single exception of the noisy heating/cooling system which woke me as it turned on periodically through the night.
September 23, 2012
Rated 5 out of 5 by Anneaus Flexible and accomodating
Had a great stay at the hotel and the staff were very accomodating to help us with an extended check out to meet a late international flight
July 3, 2012
Rated 5 out of 5 by LucaM My stay
I'd like to say thank you to every one for the high quality services deliverd to me and my family during our last stay. Congratulation.
August 29, 2012