The Park Lane Hotel, London

  • Piccadilly
  • London,
  • England
  • W1J 7BX
  • United Kingdom
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Note: At this hotel guests 12 and under are considered children. Please adjust the number of adults and children as needed.
Please see room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Rated 3.1 out of 5 by 581 reviewers.
Rated 4 out of 5 Our Experience At first we were given a room which was dark and dreary which was very small and only a double bed and the only way to watch television was from the bed and we were totally disgusted so we complained and then they gave us a new room which was pleasant and comfortable for two with a couch to watch T.V. from. But I could not believe they gave us that horrible room in the first place. It would only be suited for a single business person staying for one night and not planning to spend any time in the room at all. We were staying 3 nights. April 22, 2014
Rated 2 out of 5 by Beautiful but traped in 1990 I have to say that the hotel has an amazing location and the building inside is stunning. I have to say that i fail to see where the 5* status comes from.The staff were not helpful at all, they seemed more involved in talking between each other than attending the desk. The room its self had an Air-con unit that sounded like the Dartford tunnel in rush hour and without it on the room was stuffy and hot. the cleaning service was hilarious, instead of changing the sheets, they flipped them over and plumped the pillows 5* service indeed. April 22, 2014
Rated 1 out of 5 by A 4star hotel at best This hotel is definitely outdated, it needs a lot of TLC. Although the location is very good, there is plenty to let it down. The staff is generally unfriendly and rude, it feels like there is not a nice atmosphere around. So much for Platinum, and loyalty... got a standard room and was told that there was no upgrade available. Fair enough... but when I called SPG they told me that there was plenty availability. The last upgrade to this facility was probably done in ... 1976?! Will I come back? I don't know... might want to give it a second chance, at least in respect to service, who knows, maybe I will feel welcome as a platinum member next time. January 22, 2014
Rated 4 out of 5 by mr ag knowles a good hotel one of this standered falls a little bit short in that the guest most inform the hotel to put tea makeing in the room April 21, 2014
Rated 1 out of 5 by Worst SPG experience I've ever had The first night of my stay, the hotel had a party in its ballroom - it was so loud that my bed was 'thudding,' and even with earplugs I could not sleep until it was over. It was by far the worst experience I have ever had in any SPG hotel. Perhaps if it had been a different weekend, I would have had a better experience; as it was, this stay was entirely dissatisfying and well below SPG standards. I was placed on floor 1 of the hotel despite being Platinum status and was told the hotel was full so there were no options to move. As further note of the hotel's neglect, the towels were fraying and the toilet had not been properly cleaned. January 20, 2014
Rated 5 out of 5 by Comfort, style, proximity, elegance, home from home. This is our 4th stay and we consider it home This hotel has wonderful accommodation, friendly staff, authentic architcture and surroundings. It is 2 minutes away from Market square, 10 minutes from the tube, 15 minutes from the theaters. It overlooks a beautiful park, is moments away from the Palace. It is spectacular. My wife and I love it and consider it home from home. We are Westin owners and feel our stay at the hotel give greater flexibly, more luxury and freedom than if we owned a flat and had all of the encumbent responsibilities. We love this hotel and it never lets us down April 16, 2014
Rated 1 out of 5 by Not worthy of SPG BRand I foolishly asked my travel agent to book a nice SPG hotel in London without looking at any reviews or details. When I arrived I thought the lobby looked dated and in need of a update. The room was even worse. There was nothing overtly wrong but very worn down and dated i.e from the 80's. I spent five minutes in the room and went back to the front desk to ask for a more up to date room. I was told that all the rooms were that way. I had my travel agent book another hotel and left. I was very disappointed that they did charge me for one night. I am going to be very reluctant to book at a Sheraton again. March 30, 2014
Rated 2 out of 5 by The hotel needs updates The hotel needs major renovation. The carpet, upholstery, and furniture is musky and dusty. The bathroom has cracked sinks and the tub/shower is uneven. There is no way of controlling room temperatures except opening a window with no screens leading to bugs into the room. They will provide a fan upon request. Overall, think musky, dingy, dusty, and old. The hotel staff were not very friendly, helpful, or accommodating. I think it they know you are a captive audience and don't really try to go the extra mile. April 15, 2014
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