伦敦公园巷酒店

  • 英国
  • 英格兰,
  • 伦敦
  • 皮卡迪利大街
  • 邮政编码 W1J 7BX
  • 地图

客房与房价

关闭

每房儿童数

此信息可帮助我们确定最适合举办您的派对的客房,并为您的到来做好准备。

请参阅客房条款与细则,了解有关折叠床和/或额外人员费用的信息。

注意: 在此酒店,12 岁以下客人被视为儿童。 请根据需要调整成人和儿童的数量。
请参阅客房条款与细则,了解有关折叠床和/或额外人员费用的信息。

家庭计划政策

12岁或以下儿童在与付费成人共用一间客房时,可免费使用客房现有床位。折叠床、儿童折叠床和婴儿床可能会额外收费。

年龄要求政策

客人必须年满 18 周岁并提供照片身份证方可预订客房。

Rated 3.1 out of 5 by 641 reviewers.
Rated 4 out of 5 by Great Location And Nice Rooms I have stay at this hotel 5 times over the past 10 years and they have always had an upgrade for me!! That is great!!!! The Rooms are very nice, they must have remodel in past few years, also the concierges do a great job. The only problem I had on my last visit, I wast traveling with my family and wanted to do their "Tea Service" unfortunately is was booked out and there was no space for hotel guests unless they would have requested weeks advance, I spoke to one of the upper managers about the fact that they should hold some space for their hotels guest or email something to guests suggesting they make reservations so they many enjoy this service. The manager was very arrogant and said" our tea service is very famous and is in the top 10 in London, it's highly demand" If showed no interest in my concerns, I told him I was going call SPG back in the United States. I ran into this manager the next day and he said he tried to call our room to invite us to "tea" Strange there was no message left on the rooms phone or concierges decks. June 7, 2012
Rated 3 out of 5 by Disappointing I have stayed in many hotels in London, sadly, this one fell short of expectations. No iron No kettle or coffee making facilities. Air con unit didn't work Decor in the room was awful Money has been spent in lounge and dining areas, not in the rooms. February 11, 2013
Rated 1 out of 5 by Serious need to move to 21st Century! OMG, separate faucets for hot & cold water?!!! Rubber Plugs for sink and tub?! Augghhh! I'm all for charm, but this is dysfunctional. Public areas are very nice, but rest needs serious update...esp. bathrooms and floors (squeaky, lousy carpet.). August 23, 2013
Rated 3 out of 5 by OK hotel but not what I expected The hotel was OK, the trouble was, it was only OK not what I expected form a Mayfair Hotel. The staff were polite and helpful when asked for something. The room was basic and slightly tired, in need of decoration and upgrading. Location was superb. March 16, 2013
Rated 4 out of 5 by Park Lane As a Platinum, I was upgraded to a 2nd floor suite. The room was fine for me; however, someone else may have been put off by a musty odor - possibly a carpet cleaning gone bad. The bathroom window did not seal resulting in that room having a chill February 28, 2013
Rated 5 out of 5 by great experience I came here for my girlfriends birthday. The staff did an excellent job helping me make a special weekend for her - from the upgraded suite, to the amenities in the room. Loved our stay. Wanted to say a special thank you to the entire staff. August 4, 2013
Rated 2 out of 5 by poor THe room was VERY basic, 2star standard, very noisy, machinery inches from window kept us awake, ballroom had disco until 1am, double glazed bathroom window had no glass (room 131) cold taps had trickle of water, toiletries cheap and nasty. February 25, 2013
Rated 2 out of 5 by The room was not up to Sheraton Standards The service and the staff were great. However, the air conditioner in the room was under sized and therefore the room never cooled properly. Also, the room was not of the quality or cleanliness that I would expect from Sheraton Hotels. July 31, 2013
Rated 4 out of 5 by Great features, dissapointing bedroom Rooms too small not even could fit additional bed; had to pay extra for connecting rooms. No noise from outside (great!), however VERY noisy from inside; on Saturday, room next door was being cleaned around 8am, you could hear everything. April 16, 2013
Rated 4 out of 5 by Still a great place to be. Quaint and in many ways a hotel in need of a bit of love....but I would still recommend for location, service and food. Staff are on the whole friendly and attentive, 'Citrus' is an excellent restaurant and the location is second to none. October 11, 2012
Rated 2 out of 5 by staff low responsiveness This is my second stay in sheraton park lane during 2 months. In both stay staff welcoming and response to customers simple request were extremely under expectations compared to what we used to get in others sheraton facilities. August 31, 2013
Rated 1 out of 5 by Disgusting Experience I am a platinum member of the SPG programme, the reception was dreadful I haven't been recognised as a member by an incompetent receptionist and I had the same treatment when I asked to talk to the manager. I was left 40 minutes waiting for my suite to be ready (with two small children) without being offered any alternative arrangement in the meantime. At departure we went down for breakfast at 0630 and I asked the front desk to get my luggage down from the room, at 0700 when we were ready for departure the luggage wasn't down yet and when I asked te front desk the reply was "I am waiting for the concierge to get back to me". Finally after ten more minutes I got my suitcases brought down, while we were all ready to be driven to the airport. I have never met such a quantity of unprofessional employees at a Starwood hotel, it seems to me that the Park Lane is like a training ground for people coming from elsewhere, thus lowering the standards dramatically. I would favour the chance to talk to the hotel GM to express my disappointment with the service. April 29, 2012
Rated 5 out of 5 by Superb service, excellent location Congratulations on having a great team! Ana provided a superb experience when I was checking in. Great job and many thanks for a memorable experience! Only request: please allow the TV's to connect to HDMI as this is common these days. May 12, 2012
Rated 4 out of 5 by Wonderful hospitality. This hotel offers warm hospitality. Though, the facility needs tone updated. The water temperature in the shower for actuate so quickly from ice cold to extremely hot. Still the location is superb, ans staff member is kindly attentive. February 25, 2013
Rated 3 out of 5 by Terrible The staff & Room service is terrific. Absolutely zero SPG recognition and the rooms allocated to us are always terrible old squeaky and not fresh at all. I'm an SPG Platinum and that's what you get at this hotel. It's simply pathetic! June 20, 2012
Rated 5 out of 5 by Amazing location & great hotel This location of this hotel is phenomenal, right adjacent to the park and very short walk to Buckhingham palace, nearby excellent shopping etc... Very charming hotel with great breakfasts and stylish lobby/tea room/restaraunt area July 14, 2013
Rated 5 out of 5 by Gorgeous building, great location and superb staff Exceptional hotel in the centre of London, that has little extra special touch. Scrumptious breakfast in a beautiful old dining room to start your day off in style and a great night's sleep in very comfortable, super king size beds. September 10, 2012
Rated 3 out of 5 by Great Location Perfectly located at a walking distance from high-end shopping areas, Hyde and Green Parks and with easy access to public transport. Staff was friendly and ready to assist. The rooms should be looked at by an interior designer. January 8, 2013
Rated 3 out of 5 by Great location Excellent location, really great, that was the most important thing in my last trip. Room very small and basic, expected a little more for a Sheraton, but good for sleep with minimum comfort. Staff helpful. Would come back. September 30, 2012
Rated 4 out of 5 by Friendly staff We have booked the Park Lane Hotel because its situation is perfect :near the typiccal touristic locations so you can visit all them by walk. It's tea ceremony is outstanding. We certainly come back when we are in London. May 20, 2013
Rated 3 out of 5 by Great location Old hotel but nice. King size bedroom is ok, single bedroom defintely too small. Great location, staff is friendly and very professional. On my last stay there was no more coffee kettle in the room, that I found a minus. March 5, 2013
Rated 5 out of 5 by Splendid stay Yes, a splendid stay indeed. The Park Lane is a warm and hospitable hotel. All menbers of the staff are extremely kind and helpful. This year we especially liked to see the young female concierge receive her golden keys! January 7, 2013
Rated 5 out of 5 by Nice hotel and very good location It was my second time at the hotel, and the experience was much better than before, very fast at check in there was an argentinan guy really kind and efficient , I am platinum member and I was upgrade to a very nice room February 25, 2013
Rated 4 out of 5 by Last minute booking We booked this hotel at the last minute for an overnight stay and it was a nice, pleasant stay. The only recommendation is for wi-fi to be made available in all the rooms as we were not able to access wi-fi in our room. December 29, 2012
Rated 1 out of 5 by The room was a closet!!! We used our starwood points and what a waste!!!! The room had to be the smallest in the hotel. The air conditioner didn"t work and we had no view at all. I would think they would treat gold star wood guest better. July 27, 2013
Rated 5 out of 5 by Super unspoilt 1930's features. Looked good on web-site before booking and lived up to everything we expected. We will definitely be back. December 16, 2013
Rated 3 out of 5 by Good location and classic rich architecture The hotel in general is good. But rooms need another look. house keeping staff needs training and supervision. Resurants and food are excellent. No SPG recognition. In general only giving discount at the resturant. March 10, 2013
Rated 2 out of 5 by Tatty and Lon overdue for a refurb Location is spectacular at this property which could be one of Starwood's Crown Jewels in Europe but which is dusty and in tatters. A shadow of its former glory, someone could turn this into a premier destination. February 22, 2013
Rated 3 out of 5 by Old moderate hotel With the exeption of the tea room hotel amenities old need renwal.Reception desk and consierge very badly situated.Hotel location,on Piccadilly,perfect. November 20, 2013
Rated 4 out of 5 by Great location The hotel was very good, location excellent. The only criticism would be that in order to boil the kettle in the room you had to get down on your knees under the desk to plug it in! Otherwise first class. March 11, 2013
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