Rated 3 out of 5 by KimLdol sleep
We were initially placed in a room beside the slides and across from the elevator. After being ask to move due to the noise we were moved just 4 rooms down. This room was very noisy as well. They also decided to do construction at 8am, when my toddler couldn't go to sleep until after the pool shut down at 10pm. Disappointing night.
August 20, 2014
Rated 5 out of 5 by Jimtraveller Another wonderful stay (July 26, 2014)
This hotel has become my favourite SPG hotel in Calgary and even in Canada.
I got upgraded to an Executive Suite on Club floor right across the hallway from the Club Lounge, super spacious and convenient.
The Club Lounge was well staffed, appointed with an open and amazing view to Calgary and Calgary downtown. The food choices were excellent.
Front desk staff were courteous and speedy for both of my check-in and check-out. The gentleman who checked me in was super helpful and asked whether I would like to have a suite on the club floor, which was very considerate and helpful.
The suite room itself was very well designed and spacious, plenty of natural lights and good internal lightings. There are plenty of electrical outlets for my gadgets. The bathroom was very spacious and modern and lots of countertop space and shower was huge.
Overall, it is a wonderful stay and I would highly recommend.
July 27, 2014
Rated 5 out of 5 by charliec62 Quality Hotel.
I have stayed at the Sheraton before on business, couple of times. My wife and I decided to have a few days away. A couple of days in Calgary and then Banff. Having enjoyed the hotel when stayed on business, it was my only choice for our getaway. We were not disappointed, appreciate the upgrade and the staff looked after us in the club room. Hope to be back soon, many thanks.
August 19, 2014
Rated 2 out of 5 by Jimtraveller With breakfast included in pacakge, but still got charged for breakfast
Booked on their room on 11-11-11 package.
Got one of the smallest room that I ever got on this hotel.
Had breakfast in the restaurant, and was told by the front desk that the charge will not be on my final bill.
Checked with my credit card, and they still charged the breakfast.
December 9, 2011
Rated 5 out of 5 by iakam Weekend getaway
Great Sheraton to stay at. My son had loads of fun at the pool. the SPG member benefits were awesome. Centrally located to everything I wanted to see and do. The staff was awesome! The beer was great
August 19, 2014
Rated 5 out of 5 by Car36 We had a great stay, except.....
We had a great stay at the hotel - great view, friendly service, great amenities for a family with two small kids. The only thing we were surprised about was how cold the water was in the big pool area. Our kids love to swim and were reluctant to want to go into the pool because of the very cool temp. We still made the best of it though. Were a bit disappointed that we couldn't get a room with 2 queen beds and fridge like orig booked but were unavail when we registered.
July 15, 2014
Rated 1 out of 5 by Moon Watch out for this place.
The room was really nice, I don't dispute that. But watch out where you put your feet. You might step on something that isn't very pleasant. Like a dirty diaper. The hotel did compensate us with a food/beverage voucher but I could have done with a discount on the room. Apparently they don't do that. Now make sure you keep a copy of your confirmation with the amount you were quoted; we were charged an extra tax we didn't know about. Being near the airport, you'd think it would be loud, but it wasn't. The pool/water park area was nice. Busy and loud for a small area, but great place for the kids.
April 12, 2012
Rated 5 out of 5 by Denalicat Calaway Ride and Slide
Stayed at this hotel one night. Went to Calaway one day and used the Hotel Waterslides the next morning. Our stay was very enjoyable. The kids had a great time. Room was clean. Beds are comfy. Food ordered through room service was quite excellent (got a $25 discount voucher at check in). Love the adjoining rooms, since we went with friends and were able to have a shared space with kids being able to move from room to room. Will be booking this hotel again for our next annual Calaway adventure.
July 9, 2014
Rated 4 out of 5 by Jack10 Good Hotel but needs to fix WIFI
Hotel was newly remodeled and was very close to the Shaw offices. The WIFI and the internet access needs improvement. It works but is inconsistent performance dropping my VPN connection and Webex calls regularly.
August 14, 2014
Rated 2 out of 5 by Houstonbizman Not up to standards
I love Sheraton Eau Claire. Best hotel in North America. It was filled, so I stayed here.
Not cut from the same cloth. Gold Elite status seems nothing to the staff, charged $8 for a $2 bag of nuts from the room, offered no help in finding another hotel when I needed to extend and they had no room, lunch (beef dip sandwich) was pretty awful. Eau Claire should send a manager here to show them how its done.
October 27, 2011
Rated 5 out of 5 by Edmom A Nice Surprise
When you walk through the doors of this hotel, you will be welcomed into a beautiful retreat. Welcomed warmly by the front desk staff, and then enter into a beautiful room with an amazing view of downtown and the rocky mountains.
This was our experience.
We booked this hotel based on the fact there was a waterslide for our kids, we will definitely return for that as well as the amazingly comfortable beds, beautiful bathroom with a great showerhead, and the warm feeling put out by the staff who obviously love to work here. It was a great stay and we wish we had booked more time here.
July 28, 2014
Rated 4 out of 5 by Kpoz42 This hotel needs to warm up their swimming pool!
Our room was very comfortable, the staff was very friendly, the bed was wonderful, but the swimming pool was way too cold.
August 11, 2014
Rated 4 out of 5 by KAB5 Little disappointing
I booked this Sheraton hotel specifically because it was the only one in town that had a room available that had two queen beds. The room was for my wife, daughter and 3 yr old grandson. I needed the two beds for this reason. The hotel put them in a room with a pullout couch. This was extremely uncomfortable for my wife to sleep on and ruined the weekend getaway. My wife asked about the room set up and was told it was all that was available. The room was nice, it was clean and the staff were friendly. A heads up would have been nice to know there was no bath tub as my grandson is a little young for showers. Honestly this is the first time I have been disappointed with a Sheraton hotel.
July 25, 2014
Rated 5 out of 5 by Sparklesdad Stampede Week
Excellent service during a very busy period. Club floor facilities and Staff were very attentative.
All staff were in the Stampede spirit
July 9, 2014
Rated 4 out of 5 by Mocha Great hotel
Although it was a two night stay, location was good. I only wish they would have upgraded me to club lounge as I usually am. Slight disappointment. Overall experience was good.
August 9, 2014
Rated 5 out of 5 by Sailing2 Close to Airport
This hotel meets or even exceeds Sheraton's reputation for excellence. But, the icing on the cake is the convenience to Calgary International. Only an 8 minute, easy drive!
July 6, 2014
Rated 5 out of 5 by TL67 Great upgrade for Platinum member
I was at hotel for quick get away with my family Aug 03.
Even I booked a regular room, but the hotel had upgraded to Jr Suite which is fantastic.
I also had a late check out to 2pm, which give my kids another run at hotel water park.
Overall it was a great experience for us.
August 6, 2014
Rated 3 out of 5 by Tees12 OK Stay...
Stayed on the long weekend.... LOTS of people at the pool! Hallway was quite noisy at night - neighbor had a crying baby most of the night and early morning - sounded like it was in our room. Lovely room and very impressive hotel but not certain I would stay here again.... Lots of positives to this place but wasn't "wowed".....
August 5, 2014
Rated 5 out of 5 by Mawan2000 Great location with very professional staff
I stay here every week for last 3 years and staff make it memorable it every time
July 4, 2014
Rated 5 out of 5 by HappyExecutive1 Club Lounge
This hotel is great for the business traveler, close to the airport, good shuttle service, club lounge is very helpful.
August 7, 2014
Rated 5 out of 5 by Nana54 Great service
The most friendly place I have ever stayed. From the time we arrived we where early and they helped us get settle in sooner. The restaurant service was so friendly even with messy children. The most important was how clean it was very impressed
August 5, 2014
Rated 5 out of 5 by familyof04 Great for the whole family
We chose to do the zoo pack deal which made the room quite affordable and the trip was a blast for all with the combination of visiting the zoo and spending time in the pool and waterslides. Kids are already asking to go back. The room was pleasant and staff was friendly.
August 5, 2014
Rated 3 out of 5 by Avelene Beautiful Hotel
The hotel is beautiful, the rooms are large and nice. The staff is very friendly. The bar is over priced. There was a giant puddle of water on the floor in our hotel room, the staff only put a towel on it. And the room was FREEZING cold as soon as we got in, and all night long. The thermostat was not working properly.
August 4, 2014
Rated 4 out of 5 by Goots Great for kids
My daughter loved the water park area, great way to finish the day. "PJ Pancake Breakfast" was a hit: kids who wear their PJ's got a prize. My daughter just plain loved the idea of wearing her PJ's to breakfast.
Downside: Upon reviewing our bill we had $73.92 worth of mini bar charges. Which was odd as we never took anything form the mini bar? It was used to keep my daughters juice boxes cold, along with a couple soft drinks my wife and I bought. Be prepared to discuss your bill!
It should also be noted that the second floor was a little bit noisy as it was the level with the pool.
July 21, 2014
Rated 5 out of 5 by Jimtraveller A very positive change since my last visit
It has been more than one year since last we stayed this hotel.
This stay was very positive. The Club Lounge was very nice and spacious. The snack choices were great.
My dad and I enjoyed our stay there.
July 1, 2013
Rated 4 out of 5 by marsunshine Terrific Lounge
The Club Lounge is an outstanding way to start and end the day. Considering SPG's most loyal customers use the lounge, the lounge should be staffed in the morning with someone who is professional, engages in conversation, and a great personality. Marie does an amazing job in the evenings - always a delight.
The hotel room doors do not block ANY noise from the halls and surrounding rooms - it feels like a group experience with all the activity that can be heard from your room.
Front desk - men are very professional; service from females is inconsistent.
The valet desk is very helpful and polite
August 27, 2012
Rated 5 out of 5 by MJP3 Great hotel!
The Cavalier never disappoints! We stay often for business and the staff is always great, the rooms are clean and modern and the hotel is in a great location. Free parking, occasional upgrades, great service, full amenities.
August 1, 2014
Rated 5 out of 5 by Phil88 Comfortable rooms
Rooms are comfortable and hotel staff is responsive. Great location
August 1, 2014
Rated 5 out of 5 by Rambo55 Great indoor water slide!
The indoor water slide was awesome! I was not expecting it. Also, the drinks and food at the snack bar were very resonable.
July 15, 2014
Rated 5 out of 5 by Tigger99 Great stay
Stayed here for a short trip to Calgary with my 2 boys (8 and 13). Always a very comfortable hotel and the kids loved the water slides. Entertained them for hours.
July 14, 2014