Sheraton Denver Downtown Hotel

  • 1550 Court Place
  • Denver,
  • Colorado
  • 80202
  • USA
  • Landkarte

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Rated 3.5 out of 5 by 902 reviewers.
Rated 4 out of 5 by A one night stand In and out for a meeting I wasn't there long enough to explore much more than my room and meeting space. Location is excellent with 16th Street Mall out the door. It is an expensive, LONG ride from the airport. October 29, 2013
Rated 4 out of 5 by Center city hotel that keeps itself young Folks on lodging side of the house did their thing as management would hope. Welcome, room cleanliness were excellent. Ice was difficult to find from 19th floor in tower. Service for breakfast was slow even in uncrowded atmosphere. May 14, 2012
Rated 5 out of 5 by Very Fine Clean and comfortable. Only two minor issues: There was no microwave in the room (for warming up leftovers), and the pool water temp could have been a little warmer (not that big a deal if there had been a spa in which to warm up). September 14, 2012
Rated 5 out of 5 by owner Great motel. Good location, rooms very large. Staff friendly and helpful to accommodate us. The restaurant at the location was very good. It was the Yard house. Enjoyed the stay. Great accommodation and location. October 21, 2013
Rated 3 out of 5 by Great Accommodations but needs to improve customer service Great Accomodations, but had trouble with checking in. Room was not ready upon arrival at 4:30pm. Checked back in at 6:30pm and was told room was still not ready. Had to demand better service and was then told room was available. November 2, 2012
Rated 4 out of 5 by Excellent location and nice facilities You can't beat this location for exploring downtown Denver. It is right off the 16th Street Mall and very close to excellent restaurants on Larimer. I would recommend this Sheraton to anyone who wants to be centrally located. March 7, 2013
Rated 5 out of 5 by Enjoyable Visit Our evening at the Sheraton in Downtown Denver was very nice. The staff at check-in were gracious and welcoming. Our room was comfortable and linens very nice. We had excellent service in the lounge. We hope to return soon. April 18, 2013
Rated 2 out of 5 by This Hotel need to redo housekeeping Checked in Saturday. Room not cleaned Sunday or Monday. No one ever entered the room. Complained Monday evening. Room cleaned. Room not cleaned again Tuesday. No hot water on Wednesday morning. Housekeeping needs a revamp. February 28, 2013
Rated 2 out of 5 by A Tired Hotel Room in the Tower building is small by today's standards. TV was broken and could not be fixed; toilet seat was broken as well. Towels are thick but small. On the positive side, it's a good location and staff was friendly. June 22, 2012
Rated 3 out of 5 by Need to adjust room temp the rooms are clean and large;service is acceptable but not above that. My big complaint is the inablility to lower the room temp to lower than 65 at night; made for not great sleeping in spite of the very comfortable bed. December 3, 2012
Rated 3 out of 5 by Tired Hotel As far as club lounges go, this one was not the greatest. I was there from a Tuesday to Saturday. The breakfast service was fine. Kristie is a fabulous asset. She is energetic, cheerful, and makes the experience good. The evening people were less dynamic, but did their job. The food offered in the evening was very disappointing. There were huge flat bread style crackers each evening. Unfortunately, no cheese or spread was provided. One hot appetizer each night. One night was bacon wrapped sausage--a strange combination of flavors. The other things offered just seemed to be out to fill the table. There was never anything sweet provided. The rest of the hotel looks tired and worn out. My bathroom ceiling had some cracks in the paint. The hallway had wallpaper peeling in places. Card keys for the elevator didn't work the first time I went to my room, and I met many people who also had to go back to get that problem fixed. I would only go back to this hotel if I was attending a conference at this location. People were friendly, but the overall efficiency was not high. March 3, 2013
Rated 2 out of 5 by Noise level at night unacceptable Difficlut access to hotel parking; room assigned close to elevators and noise of other guests returning to their room and standing in elevator area- talking after 11:30 PM unacceptable. No thought to other guests. September 8, 2013
Rated 3 out of 5 by Room Expectations The bathtub had mold in all of the corners. The the water drain in the tub was entirely loose and the fixture that controlled the drain was half way out of the wall. The heating/airconditioning unit rattled incessantly. October 9, 2012
Rated 3 out of 5 by Space was okay....staff were awesome! - the pool was closed and I was not told in advance (huge inconvenience) - the rooms were pretty small for the price that was paid (small washrooms) - the staff were very friendly and answered any questions that I had May 21, 2013
Rated 2 out of 5 by front desk was accommidating I felt nickel and dimed to death and no reward at the end accept they waved Wi-Fi then at the end I did not receive a coupon promised for not getting housekeeping. $5 per day would be $30 and I never received it! August 21, 2013
Rated 5 out of 5 by Recommendation for improvement was unabale to log on to internet even though I was told I had access. TV was not functioning well - has sound but no picture on some channels would be good to have small refrigerator for those who have extended stay October 2, 2012
Rated 4 out of 5 by comfortable but keep up with maintenance Very nice room with the exception that the handle to turn on water in tub/shower was not tightly connected and repeatedly fell off. Rather heavy so lucky it didn't hit my foot. Other than this great room and hotel. August 20, 2012
Rated 4 out of 5 by Lack of Billing Statement Stayed at this hotel from Nov.28 to Dec. 1. Was told at check-in and check-out that a copy of my bill would be emailed to me. Today Dec. 3 I still have not received it. Am very disappointed at this lack of service. December 3, 2012
Rated 2 out of 5 by Needs updates Rooms were old and smelled horrific. Lack of hot water in the AM. When you used the toilet the sink would gurgle for a good hour after. Not what you would expect from an SPG property. However, the gym was nice. September 15, 2012
Rated 5 out of 5 by Professionalism Associates courteous and polite, extremely helpful and knowledgeable, their training should be complimented. Continue your professional attitudes and demeanor. Thank for the wonderful hospitality and experience. September 12, 2012
Rated 4 out of 5 by Pretty good downtown hotel option This was a pretty nice hotel in a very active part of downtown Denver. The restaurant adjacent to the lobby was surprisingly good and reasonably priced. There are also many nice dining options within walking distance to the hotel. The lobby was incredibly spacious and quite nice. Too bad they charge for Internet in rooms, though it is free in the lobby. I stayed in a 650 sq ft corner room. It was nice but the space could have been put to much better use with additional furniture and such - had a bit of an empty feel to it. Comfortable bed, good water pressure in the shower. Decent view from my fourth floor room. I imagine the view is better the higher up you go in the building. Pleasant decor. Starbucks coffee in the room is always appreciated when I stay at a Sheraton. Parking was expensive at $24 per day but the hotel is in the heart of downtown, so it isn't surprising. My room was missing a few essentials such as a room service menu and overview of the hotel. Unclear if they forgot this in the room or if they don't offer such a book or if they not offer room service. December 1, 2012
Rated 4 out of 5 by Very nice stay at the Sheraton Room was nice, but would be small for two people. Room service was excellent...good food and great service. Was not able to connect to the internet although I was told I could. Would definitely stay here again. October 12, 2012
Rated 4 out of 5 by Great beds! Hotel is a little older and starting to show it's age. Staff was friendly and attentive. My room still not had been cleaned when I returned at 4:00pm one day however. Food at hotel was great! October 17, 2013
Rated 1 out of 5 by Below Average Managment & Service Poor service from the person identified as the manager (C. Schuringa) down to the persons at front desk. Poor service appears to be part of the culture here. This will not be my first choice for future stays. December 10, 2012
Rated 2 out of 5 by pass on this hotel hotel set up very inconvenient. Rooms look dated, and A/C did not work. Room keys worked for about 2 days, then had to rekey. They knew they were having problem with program/ Very expensive for what you get. June 14, 2013
Rated 5 out of 5 by Excellent location and customer service The hotel staff is outstanding. Always get great customer service and a wonderful room. I have a choice of where to stay when I come to Denver weekly and have spent 135 nights here this year. October 11, 2013
Rated 2 out of 5 by Tired The room was very small and located across the street from the main lobby. Just too much of a hassle to get the Room. Once there the room was tired, like it has not been updated in the past 20 yrs September 19, 2013
Rated 3 out of 5 by Average HOtel, Bad GREEN Program Asked to participate in GREEN Program in exchange for 500 Guest Poiints per night stay, did Green Program for three days and received ZERO Points, front desk CSR could not credit my account upon check-out! October 10, 2012
Rated 3 out of 5 by Sheraton downtown Denver Nice hotel in Down town Denver. January 13, 2014
Rated 5 out of 5 by A great hotel all in all...... Am a flight attendant and for me the location for a long layover is very important, and your hotel met that need...Really enjoyed my stay and will definately bid for more Denver nights. thanks again..... August 28, 2012
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