Rated 5 out of 5 by Sparky11223 weekend stay
LIked earning points for not using housekeeping daily. Fitness center had enough machines for a change
August 25, 2014
Rated 3 out of 5 room ok, staff not.
Except for our friendly breakfast waiter (Mario) and one of the concierges (Lucie)who was pleasant and also gave correct information (others we deal with did not!) the staff was unpleasant and curt.
August 27, 2012
Rated 5 out of 5 by GatorGirl92 Great location in downtown Seattle
Very nice hotel in downtown Seattle... in the middle of the shopping district and only a short walk to Pikes Place Market. We thoroughly enjoyed our stay - staff were very pleasant and accomodating!
August 16, 2013
Rated 5 out of 5 by ElenaH Great customer service
We had a hand written thank you note and complementary chocolate-covered strawberries in our room when we arrived. We were also offered a complementary late check out! We really enjoyed our stay!
March 31, 2014
Rated 2 out of 5 by Ashok999 This hotel has very poor service.
I have stayed at many Sheraton hotels and rate this Sheraton as having the worst service . No one answers phone when you call for operator. I had to wait almost 15 minuted before some one answered.
October 7, 2012
Rated 4 out of 5 by gregor Internet problems
The internet was not good at all. After every 4 or 5 clicks it would log out on me and then after a few seconds log back in. I could not run the reports that I needed to get done. Very frustrating.
February 23, 2013
Rated 5 out of 5 by Tipper51 My Seattle Meeting
This is a great hotel. The staff is just the best and the Sheraton Sweet Sleeper is amazing. I want one for my home. Love the pillows.
Just a wonderful location central to everything in DT Seattle
February 5, 2014
Rated 5 out of 5 by Scott034 Great Experience
I had a wonderful experience. My only disappointment was the lack of accessible electrical outlets near the bed. But in the grand scheme of things, that was a minor concern.
June 30, 2014
Rated 3 out of 5 by Rachey Not impressed
For the price, you get nothing extra. You can stay elsewhere and get more ammenities. I stayed 9 nights and did not get a discount or early check in.
July 28, 2014
Rated 4 out of 5 by ebonydog A good conference hotel
The meeting room at this hotel were very nice and the temperature of the room was very good. The quality of the facilities for hold a meeting or conference were excellant
July 2, 2014
Rated 5 out of 5 by Hawaii17 This hotel has everything you'd want
Great hotel--located close to every great city attraction; nice room; comfy beds; great amenities and friendly and professional staff. I will always stay at the Sheraton Seattle whenever I visit.
February 28, 2013
Rated 5 out of 5 by Leafy56 Very Nice Facility
I was extremely please with the Seattle Sheraton. Not only was my room extremely clean and pleasant the whole facility was.
The staff was extremely pleasant and helpful.
A great place to stay.
February 13, 2014
Rated 4 out of 5 by BIGFEET Good location and Great Club lounge staff and Lounge
The club Lounge manager and her staff provide great service and experience to me.
The hotel location is great for seattle downtown sites.
August 4, 2014
Rated 4 out of 5 by Guest282 Problem with Faucets
It was very difficult to control the temperature of the water using the faucets in the bathroom.
August 25, 2014
Rated 4 out of 5 by Jean30 Noisy doors and guests
The room was nice, and the bed and pillows were the best! However, I had very noisy neighbors two nights and had to ask security to intervene. The guest room doors slam and were a big annoyance.
June 18, 2013
Rated 5 out of 5 by bb3019 Absolutely great except for internet
Nice hotel. Great staff, convenient location. The only negative was the internet connection- I needed to get work done and logging on to the office VPN from the hotel was extremely problematic.
December 9, 2012
Rated 5 out of 5 by TrishMcG50 This hotel is in a prime location
The Sheraton Seattle is very accommodating as well as located in a prime spot in downtown Seattle. I would recommend staying here if you are traveling to Seattle; no need to rent a car.
May 15, 2014
Rated 5 out of 5 by SJTraveler Good Location
Very nice hotel. Easy walk to many local attractions. Night time area a couple of blocks away was not real comfortable.
Would stay again.
August 3, 2014
Rated 1 out of 5 by Anu09 Poor customer service by the Hotel Manager
I had a very poor experience at the hotel front desk and extremely arrogant and rascist behaviour by the hotel manager in charge Ms. Kanoe. very much unlike Sheraton experience that I am used.
May 17, 2012
Rated 4 out of 5 by Suzie1972 Quiet Please
The only thing that wasn't to my satisfaction was the amount of noise the room doors made when they closed. I would think they could ahve some sort of braking system on them so they don't slam
July 3, 2012
Rated 5 out of 5 by ARIZ01 REBATE ON GREEN
This is an amazing program. Used it at the bar and coffee shop. It was like getting $15 off my room rate. But I had to ask for more toiletries and coffee. Can these items be left at the door?
September 5, 2012
Rated 5 out of 5 by Sheronc Excellent Customer Service and accomodations
Sheraton in Seattle is our #1 choice when staying in Seattle. Great customer service, atmosphere and great location to all our downtown must see attractions.
July 14, 2014
Rated 5 out of 5 by anniealyse Wonderful staff
My room was so clean and comfortable, but I was most impressed by the staff. They were so warm and inviting, and willing to help with anything I needed.
July 18, 2014
Rated 5 out of 5 by LDN2014 Everything excellent
The location is great, the gym us open 24hours, the deli has just what you need and the staff are very friendly and knowledgeable.
August 5, 2014
Rated 5 out of 5 by 50anniv Great location and city walkablity
The location of the hotel is excellent for walking around to the city sites.
Staff was excellent
August 22, 2014
Rated 4 out of 5 by BHAM October in Seattle
Great hotel and staff. Was impressed with Starwood lounge. A little disappointed that I was charged 4.11 for an in-room item when I didn't utilize any... overall a great experience however.
October 26, 2012
Rated 3 out of 5 by biehl uncomfortable bed
My husband and I have stayed in the Seattle Sheraton many time but this time the sheets on our bed were very very stiff and itchy. it was like they were starched. Also the bed was very hard
July 5, 2013
Rated 4 out of 5 by Sonomamountain $11 for 12 hours of Internet access?
Nice hotel, very comfortable and great location in downtown Seattle; but seriously, charging $10.95 for an Internet connection (for up to 12 hours) at a $200+ per night hotel is ridiculous
August 24, 2012
Rated 4 out of 5 by Kelly1234 Nice staff, thin walls
This was a very nice hotel and the staff could not have been nicer. However, the cleaning staff left dirty glasses in the room everyday and you could hear conversations in adjorning rooms.
November 7, 2012
Rated 5 out of 5 by Clipper1112 Short Weekend in Seattle
Met at desk by friendly desk clerk. Nothing changed direction from that point on. Everyone was friendly, the room was clean and the meeting rooms were outstanding.
June 30, 2014