音乐城喜来登酒店

  • 美国
  • 田纳西州,
  • 纳什维尔
  • McGavock Pike 大道 777 号
  • 邮政编码 37214
  • 地图

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Rated 4.1 out of 5 by 290 reviewers.
Rated 5 out of 5 by Amazing Our experience was wonderful. The staff was so friendly and met all our needs. The hotel was kept very clean and neat. July 7, 2014
Rated 5 out of 5 by Great Hotel Always 1st class.Would highly recommend. July 7, 2014
Rated 4 out of 5 by Nice Facitilities, Attentive Staff I spent three nights here and loved my experience. Here's the pros: 1. The front desk lady was great. She recognized me as an SPG member, told me of the room upgrade, gave me some information about the hotel, and otherwise made me feel welcome. When I had to return with a bad key, she was equally attentive. 2. The room was great and had a very nice view of the courtyard. I loved walking out on the little porch and just looking out on the pool and trees. 3. Breakfast was very good. 4. Workout facilities were what I've come to expect from a Sheraton. Everything worked and there were a variety of muscle building and cardio options. 5. Location near the airport helps. 6. Wifi speed was pretty good. Not everything was perfect but they are relatively minor. The elevator could be slow at times, and it was sometimes hard to figure out how to find some things the first time. July 3, 2014
Rated 4 out of 5 by Check out needs attention I was unable to view my bill the morning I was preparing to leave so I called the desk and was informed that a copy of my charges had been emailed to me. I checked my phone and found no email. I went to the desk and once again was told the charges had been emailed to my cell phone. I handed my phone to the desk clerk and asked that they show me where this email was located. Not everyone is into this day of tech. Please remember your senior guest may not be up to date on the latest tech. By the way when I got home and searched for the email it was in my spam mail. Not a good idea Your front desk person was helpful but I don't think he realized the added stress this put on me. June 23, 2014
Rated 4 out of 5 by Stay June 2014 My accommodation was pleasant, comfortable and enjoyable. July 5, 2014
Rated 3 out of 5 by Expected more for the price The Room: No refrigerator or microwave. Coffee supplies were not adequate for even one morning. A previous guest had spilled syrup on the carpet next to the bed and on the table between the two chairs and housekeeping didn't clean it up. There was also a thick layer of dust on the phone and some lamp bases. Two of my traveling colleagues said they had bath robes in their rooms. I didn't. The Food: It was OK, but for the price I expected much better. The servers were great. Front Desk Staff: My room key quit working 4 times within 24 hrs. I was not happy. Each time the staff handled it great, except once. Of course, it is that one time that stands out the most. The girl escalated my frustration instead of apologizing. June 24, 2014
Rated 5 out of 5 by General Board I enjoyed my stay at this hotel for my meeting that took place during the week of 6/22-6/26. Everything in the room was clean. My meeting rooms were very convenient to my hotel room. Loading and unloading luggage was also very convenient. July 2, 2014
Rated 5 out of 5 by This was an excellent and comfortable experience. I enjoyed every moment of my stay. Staff was cordial and took care of every request without complaint. The shuttle to various locations in the area was an added bonus. July 2, 2014
Rated 5 out of 5 by Best Pet Friendly Hotel EVER I have been to several "pet friendly" hotels with my Golden Retriever and Siamese cat over the past few years. This hotel is by far has the nicest accommodations, the friendliest staff, and the easiest of pet policies...no deposits, no extra fees. You couldn't ask for more...oh, and I did I mention the location is right off I-40, so convenient! I will be staying here from now on!! Thank you soooo much Sheraton Music City Hotel! You ROCK! December 28, 2012
Rated 5 out of 5 by Clean and Friendly Great hotel staff was great room was clean love the little details will stay here again. July 1, 2014
Rated 2 out of 5 by Excellent location, average service The hotel is in an excellent location, but the decor is definitely outdated. There were several instances where the service could have been better. Overall, below average. July 1, 2014
Rated 5 out of 5 by Highly recommend the Sheraton Music City. This hotel is only minutes from the Grand Ole Opry and Opry Mills. My favorite feature was the private balcony overlooking the courtyard and pool. The room was very clean, updated, and the bed was comfortable. The staff were accommodating with any requests. We would absolutely stay here again. June 30, 2014
Rated 5 out of 5 by Exceeded my expectations This hotel surprised me, and exceeded my expectations. Food quality in the restaurants was very high, I did not expect it to meet the superior standards that it did. My room was lovely, and very clean. The hotel staff was quite friendly and helpful. The hotel's location is simultaneously superb and terrible: if you have a meeting and want to be near the airport, it doesn't get any better than this. OTOH, if you want to see downtown Nashville, it's a $30 cab ride each way. Knowing this in advance is important to any decision you might have about this hotel. January 15, 2012
Rated 4 out of 5 by Enjoyed out stay Had a wonderful stay. Just wished the drinks at the bar weren't so pricey... June 30, 2014
Rated 4 out of 5 by This hotel has nice features The room were okay! The grounds are beautiful. 1st floor has good eye appeal. June 30, 2014
Rated 5 out of 5 by Mr. Was very happy with the staff assistance on all the requests asked for and the service during our banquet. June 30, 2014
Rated 2 out of 5 by Wirtgen America Overall hotel is nice it seems getting the corporate rate with in two weeks of staying is very difficult and the service at the bar area and prices for drinks is outrageous. I don't think it is as much the servers issue as it is the layout and limited space around the bar. Maybe a larger bar is needed June 28, 2014
Rated 3 out of 5 by Hotel has some issues We were a medium size convention with most everyone checking in close to the same time. There is a definite lack of bell carts to transport luggage and a serious lack of bellmen to assist. Banquet food was AWFUL. Steaks were either raw or over-done. And the vegetables which were supposed to be steamed were absolutely hard as bricks. If I wanted to eat raw veggies, I would have had a dip to go with them! Good things: Free wi-fi for Starwood members is awesome. And the meeting rooms were super. June 23, 2014
Rated 1 out of 5 by Old rundown hotel The service was horrible. People at the front desk have attitude problems. Holes in the ceiling and bugs in the rooms. If you want to go somewhere for Halloween than this is the place to go..... Michael Myers will probably be at the front desk. June 27, 2014
Rated 4 out of 5 by Convenient to Airport This facility is very nice, convenient to the airport and near a lot of inexpensive ethnic restaurants. We enjoyed our stay. June 27, 2014
Rated 4 out of 5 by Comfortable and Professional Stayed one night due to an early morning flight. Travel to Nashville about once a year, always stay here if it is an option. June 25, 2014
Rated 3 out of 5 by Common areas are beautiful We had an overall good experience. I wish we would have been told that they allow dogs on the first floor. Our room had a bad odor and terrible carpeting, The bed was very comfortable and the rest of the hotel was very nice.. June 24, 2014
Rated 3 out of 5 by This hotel needs a lot of cosmetic work Although I enjoyed my stay in the room, the asthetics need help. In the conference room, ceiling tiles were falling out of their ceiling, couldn't find one water fountain, no chips or cookie vending machines, no coke products June 24, 2014
Rated 4 out of 5 by Convenient to downtown Nice hotel, outside of downtown Nasville, but an easy 5 minute drive. Found the staff very friendly and courteous. The breakfast buffet and bar offerings were a bit pricey for what you got. Overall, I was happy with the choice and would stay here again. June 23, 2014
Rated 2 out of 5 by Hotel Room Several items in the room need to be addressed. June 24, 2014
Rated 3 out of 5 by Sharaton Music City Hotel During my four night stay the hotel had many guest with dogs. As I walked by one of the rooms I noticed two large dogs on the beds. As a frequent guest at hotels I prefer not to stay in rooms which dogs, cats and other animals have previously stayed. June 23, 2014
Rated 3 out of 5 by Lacking amenities Beds were comfortable but no fridge or microwave in the room, carpet was a little worn but room was very clean. Food and beverages were pricey. Surprised you have to pay for wifi in the room. I would expect a hotel of this caliber would offer free wifi. June 23, 2014
Rated 2 out of 5 by more accomodations at cheaper hotels Check in was at 3pm i wasn't allowed to check in until 5pm. I was told there were refrigerators in the rooms when I made the reservation. I arrived and was told only the suites had refrigerators. The "club" upgrade wasn't worth the price. The upgrade allowed you access to a "club room" that had complimentary food. The food was terrible. Because of the layout of the hotel any room that faced the pool had an echoing effect to anyone who was in the pool or on their balcony's that would keep you up all night. The rooms had very little soundproofing. I could hear my neighbors conversations. I've stayed in hotels half the price that provided refrigerators in the rooms, a full complimentary breakfast and quiet rooms. May 30, 2012
Rated 4 out of 5 by Good Hotel, Staff great The hotel was good room fairly clean found some trash under the corner of the bed when sheets pulled down. Food was fair for breakfast buffet but prices a little high for lack of quality and choices. June 22, 2014
Rated 5 out of 5 by This hotel exceeded our expectations! We began an 8 day road trip to Georgia and onto Florida by reserving two rooms at the Music City Sheraton in Nashville for our first night away. We were so impressed we decided to return to stay again on our very last night. First of all the beautiful entrance, the layout, the open airiness of the lobby made us feel like royalty. The rooms were beautiful & spacious with lovely views of the courtyard and pool & comfy beds. As SPG gold members we were treated with incredible favor and made to feel very very welcome. The staff was top notch as was our stay. November 9, 2011
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