Sheraton Lisboa Hotel & Spa

  • Rua Latino Coelho, 1
  • Lisbon,
  • 1069
  • Portugal
  • Mappa

Camere e tariffe

Chiudi

Bimbi\camera

Queste informazioni ci consentiranno di individuare le camere più appropriate per il vostro soggiorno, nonché di organizzare al meglio il vostro arrivo.

Fare riferimento ai termini e dettagli della camera per informazioni sui costi per letti a scomparsa e/o ospiti aggiuntivi.

Nota: in questo hotel gli ospiti di 12 anni o meno sono considerati bambini. Si prega di regolare il numero di adulti e bambini in base alla necessità.
Fare riferimento ai termini e dettagli della camera per informazioni sui costi per letti a scomparsa e/o ospiti aggiuntivi.

Family Plan Policy

Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Rated 4.4 out of 5 by 200 reviewers.
Rated 5 out of 5 This hotel is extremely comfortable. Ended our 2 week vacation in Portugal in Lisbon. We stayed 2 nights at the Sheraton Lisboa. The hotel was extremely comfortable and the staff friendly. August 9, 2012
Rated 5 out of 5 by Wonderful Stay and Service First time being in Lisbon and could not feel more welcome and comfortable. Staff was very accomodating and friendly and room was great! June 30, 2012
Rated 5 out of 5 by great, cool, hip hotel lovely rooms, great club lounge. We were there for the 40th anniversary party and got invited to the reception. the staff is outstanding November 16, 2012
Rated 5 out of 5 by Great Expectations My wife & I loved everything about this property. All of the personnel were gracious,extremely helpful & welcoming. September 28, 2012
Rated 5 out of 5 by great rooms and service the rooms were spacious and well appointed. The spa facility was qood. The best of all was the reception desk people and especially the concierge. August 14, 2014
Rated 5 out of 5 by Fantastic Probably the best Sheraton we have ever stayed in. September 19, 2012
Rated 5 out of 5 by Very nice stay A very nice hotel in a good location. June 7, 2012
Rated 5 out of 5 by Great Location, Best Staff The Best Hotel in Lisboa to Stay! November 15, 2011
Rated 4 out of 5 by Great SPA Really enjoyed SPA treatments July 25, 2012
Rated 5 out of 5 by Great hotel! Stayed here three nights. We have stayed at other Sheratons, but this is one of the best. In fact, ordinary Sheratons (esp. in the US) don't even come close. Pros: - fantastic club floor lounge. Snacks/drinks all day, and a very tasty breakfast. Very quiet, with great views for many tables. If you don't mind a slightly limited selection of food and drinks, this is where you want to have your breakfast. - stylish and modern rooms with great views. Free nespresso coffee was a great treat. - great location - close enough to the action, but away from the touristy areas. - helpful concierge. Got us two restaurant reservations on requested time. - big fitness center. - the pool area looked nice, though it was too cold to use it. - rather affordable, we got a very good rate (the Ritz was in comparison much more expensive): Cons: - from time to time you could hear your neighbours conversation and other noises. Not sure if it was through the walls or ventilation system. - loved that we were upgraded to a jr suite at check in without asking. However, having booked a twin bed room, one would expect that the suite also had two beds. Instead we got a king bed room. They corrected the mistake by giving us another suite, but we instantly saw that this was a smoking room (we had booked a non-smoking room). Despite the smell, two ashtrays AND a smoker-sign in the closet, the front desk girl (that was with us in the room!) insisted that this was a non-smoking room. What? However, as the alternative was losing the suite upgrade, we kept the room (none of us are allergic). November 13, 2011
Rated 4 out of 5 by The Fishbowl Bathroom First, the good news. Without exception, the staff at the Sheraton Lisboa were friendly, courteous and helpful. They were the reason for my "Good" rating. The room itself is another matter. While "attractive" in a modernist way, it has the worst bathroom arrangement that I have ever encountered in 50+ years of traveling. Why would anyone in their right mind think that a glass-enclosed bathroom (with glass doors of course) was a good idea?? One of the glass walls is right next to one of the beds in the room, so if you are into either voyerism or exhibitionism, this is the room for you. To make matters worse, the blinds that are embedded between two layers of glass in this clear wall would not go up and down - and they couldn't be fixed without taking out the glass wall. We were moved to a second room. Here the blinds did go up and down, but the slats continually opened and closed. It took five minutes to get them mostly closed. While there was a nice, big shower-head, turning on the shower became a challenge in trying to figure out the right combination of the two knobs that were required to control the temperature and direction of the water (tub or shower). Why can't bathroom designers just keep things simple? You shouldn't need to be an engineer to take a shower. And the towel rack that hangs from the ceiling at the back of the tub was actually pulling out from its ceiling mounts, ready to fall out on some unsuspecting guest in the future. And the "closets" in the room were actually spaces with hanging rods that were hidden behind brown curtains (no doors) that darkened the whole feeling of the room. Also, other than the mirror in the bathroom, there were no other mirrors in the room. Whoever designed this room, should have their architect's/decorator's license stripped from them. Oh, and speaking of the desgn of the hotel, there is a ferocious wind tunnel effect at the main entry. Any wind is magnified many times, so that it is often dificult to open close the hotel doors and even doors to cabs. The Sheraton should send a secret evaluator to take a look at the really dumb design flaws inthe Sheraton Lisboa. January 21, 2013
Rated 5 out of 5 by Great Hotel, Great Location, Great Views, Best Plat C/S I give this hotel a big Wow. #1 reason is Vanda, the SPG Customer Relations Manager, who went out of her way tp make our two stays at this hotel last week so special in ways and to a degree I have NEVER experienced (which is saying a lot for a 10+ year Platinum member). So, big WOW back to Vanda and the team. #2 applause goes to the physical hotel, at least the Club Floor rooms, excluding the club lounge itself, which I will address later. The renovations are very distinctive and the rooms are pretty cool, once you learn how everything works -- and yes, you can electronically lower the shade to block the direct view into the bathroom. There is, however, a big difference between the two views, with the Club Lounge (westerly?) view over the park and historic parts of the city vs the other view over not much of anything special, although far and wide. #3 is the location...just close enough to be very central...sure, it might be fun to be a mile closer to the Bario Alto or the water...but this hotel is overlooking the main park and just across from the Ritz/Four Seasons, with sweeping views of the Golden Gate-like bridge (actual copy) and Lisbon's iconic Statue of the Redeemer, and taxis are plentiful and inexpensive (about 5 euros to go most places). #4 is the pool spa area which is nice and I like the fact that they charge for entry so it stays relatively quiet. On the negative side is the Club Lounge, which is one of the poorer international SPG lounges, IMO, and it doesn't have to be. To begin with it is too small if the hotel/club is at capacity -- OK, not much they can do about that without taking out another room. But basically, the food and drink selection is very poor: just cheap red wine, white wine, and beer for alcohol...not even inexpensive Portuguese sparkling wine, and certainly no hard alcohol. Not even any port --- which they used to serve in this lounge years ago, and which is a symbol of Portugal. Not good. Then the food options, whether for breakfast or in the evening are limited and not particularly good. Again, they used to make omelettes and things in the lounge for breakfast -- no more, now you have to go down to the main restaurant if you want a real breakfast. Lastly, they won't let you take food or drink from the lounge to your room -- not even soda for overnight. You should be able to take some wine or a soda to your room...that's chincy/cheap and leaves a bad taste. As an aside, the proximity of the airport is amazing...10 mins or less...we took a private car which we purchased at the information desk in the arrivals concourse for EUR 25 to go the hotel in order to skip the exceptionally long queue for the public taxis, but the taxi on way back my taxi was was EUR 8.25, including a 1.60 charge for the luggage (by comparison, the hotel car is EUR 45). Then, when you put all this in context with the rate/cost/value -- it's a wow package. August 15, 2014
Rated 5 out of 5 by Great hotel . . . even greater staff at all levels ! Where do I start? When the Doorman (Jorge) and the Bellmen (Alberto and Rui)) remembers us from a year ago, the Club Level staff (Anna Maria) looks after us like we were really VIP's and the Lobby Restaurant staff (Nuno and Joao) "welcomes us back." The Customer Service Supervisor (Vanda) is superior to any we've seen on five continents. I suppose the standards set by the GM are so high that most people would be pleased and amazed. THANKS FOR ANOTHER GREAT VISIT. We can't wait to return next year. May 13, 2014
Rated 4 out of 5 by Sheraton Lisboa Hotel was advertised as being centally located. It is not! We were very disappointed that we had to pay 12 euros to sit in the sun at the pool. That is ridiculous! I was told that the reason is that it's a business hotel and that's how they keep the room price down. Huh??? We stayed on the club level which was fabulous with food, drinks and staff. Nomu was extremely pleasant and helpful. Another problem with 2 computers as printer didn't work and we couldn't print out our boarding passes---and this is a business hotel?! Took hours to fix the situation. July 31, 2012
Rated 3 out of 5 by Most of the front desk staff below average I rarely see such an obvious lack of interest and enthusiasm from the front desk; with one exception they will do only absolute minimum or less for you - that's the message I have received during my recent staying. Coffee at the lobby - very, very poor and scandalously overpriced - 10 Euros for something called "double espresso" - the quality of this liquid was below any reasonable standard. The rooms are very nice, modern and comfortable. They charge for access to the pool - even if you are Gold card holder; something I rarely see in other hotels . July 1, 2013
Rated 5 out of 5 by Surpassed expectations !! This hotel was exceptional in every aspect of our 7 day stay from the very moment we pulled in. The welcome at the front door and front desk was followed by exceptional service and friendly staff. Wow what a team. Restaurant and food at top of this hotel are absolutely the very finest in Lisbon not to mention the view and ambience .Well beyond my expectations. May 29, 2014
Rated 5 out of 5 by Outstanding Starwood Property This is an excellent Hotel well located for business and a short metro, taxi ride or a good walk to the city centre attractions. The renovation on this facility is first class but more important the staff are outstanding, set excellent service levels and follow up. The decor and renovated rooms allow you to set the right lighting - not dark dingy rooms, the bathrooms are well done and you can even hang two towels. We were very impressed by all, the ambience and total experience - a great hotel to stay at and enjoy your visit to Lisbon. January 2, 2013
Rated 5 out of 5 by Fantastic Experience This was our first trip to Lisboa and we had a wonderful time. The staff was amazing. Front desk, front door, restaurant and, cleaning staff were all fantastic. We would like to especially point out Armando who was the concierge while we were there. He made great suggestions, terrific reservations for us and was really helpful about how to get around the city. He seemed to be there all day and all evening so we wondered when he ever got the chance to sleep! Thank you to everyone. We will highly recommend the Sheraton Lisboa Hotel April 15, 2013
Rated 4 out of 5 by 8 DAY STAY AT SHERATON LISBON PAULO HENRIQUE AT THE RECEPTION DESK SAVED MY STAY FROM BEING A 3 STAR AT BEST. HE GOT ME A REFRIGERATOR THAT I COULD USE, EXPLAINED HOW TO USE THE HVAC SYSTEM TO KEEP THE ROOM AT A CONSTANT TEMPERATURE, AND EVEN GOT ME A SPEAKERPHONE. WATCH OUT FOR OVERPRICED PHONE CALLS, HOWEVER! August 4, 2014
Rated 5 out of 5 by Hits the spot I stayed at the Sheraton Lisboa for a business meeting. Getting off to a good start with a particularly friendly and welcoming check-in, I was fortunate to stay in a club room. Not only was it very fresh and modern, for the first time in perhaps tens of years I was able to enjoy a bath. Normally I am too tall to use a bath in comfort. The bath in the Sheraton Lisboa was enormous. Elsewhere, food, meeting rooms and bar service were consistently of high quality, with great service and reasonable prices. Excellent. March 16, 2013
Rated 4 out of 5 by Club launch Very nice hotel with great staff. However, as a SPG Gold member I was planning to use the Club Launch and did that just for one day. The size and quality/volume of service offered is equivalent to 3* hotel not 5*. There is very limited breakfast but acceptable. However the Happy Hours do not offer quality/volume of the food. Traveling around the world I've seen much better service. If you are Platinum member the access is free. Between breakfast and Happy a Hours there is practically no snacks available. If you are Gold and have to pay 30 euro per day spend it outside hotel. It would be a better investment. July 2, 2014
Rated 4 out of 5 by Very nice Very nice hotel, but after visiting the Sheraton in Porto, this hotel is just not as good. Very pleasant stay in a beautiful city. I would stay there again. August 4, 2014
Rated 5 out of 5 by ;ake my stay very comfortable I was in a one week holiday in Lisbon, Alfubeira and Seville staying in this hotel and in two luxury collection hotels in the other places. My prior ranked this hotel 3rd. But it ended up being the best hotel. It started at the reception when a problem in my checking (my mistake) was rapidly corrected and followed by a very nice stay in genarl and in details as well. July 27, 2014
Rated 4 out of 5 by Nice Hotel well located This is a nice Sheraton property. We were somewhat disappointed as we were not given an upgrade and this is despite my pointing out that I was an SPG Gold Member. Otherwise staff is excellent an the breakfast is very good. The WiFI needs a lot of improvement as it is too slow and frequently cuts out often one has to wait for hours before the wifi come-on again. Club Lounge is very good and open for a cup of coffee until quite late. July 20, 2012
Rated 4 out of 5 by This hotel has great features Very convinient to visit the several places in Lisbon. August 1, 2014
Rated 4 out of 5 by Very Good Stay at the Sheraton Lisboa Good central location and very close to the Metro. Very comfortable room with excellent views over the city. The food and service in the Panoramic restaurant were excellent. Staff were very friendly. No enhanced room on check in which, as SPG Gold, was a little disappointing. April 21, 2014
Rated 4 out of 5 by Great status recognition I booked a high floor room and received a 19th floor (out of 25) room overlooking the Tajo river and Christ statue. At check in the lady told me that she could see that I was a former platinum member and although the hotel was fully booked I received lounge access! That was nice. The room is large, the king size bed very comfortable and I loved the glass walled bath room from where I could see the Bang & Olufsen TV! September 28, 2012
Rated 5 out of 5 by An SPG Hidden Treasure I wasn't sure from the info on the website whether we'd want to stay at the Sheraton Lisboa, but as soon as we arrived we knew is was one of SPG's hidden treasurers. Everyone was cordial, friendly, helpful. The room (suite) was magnificent and confortable, with a view of the Tejo River. It's close to the Metro (subway) and the Sightsee Lisbon tour buses, with taxis right outside the door. I can't wait to return. September 20, 2012
Rated 5 out of 5 by A place to return I deeply recommend the hotel. We were extremely suprised by the highest level of service offered by the staff. We were given all the help we needed and provided by the best hospitality. Rooms were of high standard, but that is not a big suprice for Sheraton - all the hotels are comfortable and best quality. The Lisbonian staff however distinguish among others with their kindness and care. February 10, 2014
Rated 4 out of 5 by Sheraton Lisbon The hotel advertises as a 5 star hotel. However, reception at check in was poor, there were no bathrobes etc in the rooms and guest service was not very responsive. Location however is good, as is the food and the bar at the top floor with magnificent view over the city July 28, 2014
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