爱丁堡喜来登水疗大酒店

  • 英国
  • 苏格兰,
  • 爱丁堡
  • 节日广场 1 号
  • 邮政编码 EH3 9SR
  • 地图

客房与房价

关闭

每房儿童数

此信息可帮助我们确定最适合举办您的派对的客房,并为您的到来做好准备。

请参阅客房条款与细则,了解有关折叠床和/或额外人员费用的信息。

注意: 在此酒店,12 岁以下客人被视为儿童。 请根据需要调整成人和儿童的数量。
请参阅客房条款与细则,了解有关折叠床和/或额外人员费用的信息。

家庭计划政策

12岁或以下儿童在与付费成人共用一间客房时,可免费使用客房现有床位。折叠床、儿童折叠床和婴儿床可能会额外收费。

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve and check-in to a room.

Rated 4.6 out of 5 by 336 reviewers.
Rated 5 out of 5 by Great Location !st visit to Edinburgh. Staff at Front Desk were GREAT. Bent over backwards to help us find our way around from patiently going over city maps with us to printing and reprinting train schedules and even cancelling reservations at other hotels for us. Hotel is within walking distance of just about everything in Edinburgh, Room was comfortable but not crazy about lighting and design of bathroom but would come back without hesitation. Be careful using mini bar for storing anything of your own. Every time you move something in the refrigerator it incurs an electronic charge! Staff graciously removed all charges for us. July 30, 2012
Rated 5 out of 5 by great spa experience & great service had a wonderful spa experience and treatments - your team are excellent and very helpful & welcoming May 26, 2014
Rated 5 out of 5 by Ideal short spa and food break Just spent 3 nights to celebrate our Silver Wedding. Spent a day in the One Spa and ended up eating in One Square two nights running - would have gone for 3-in-a-row but we had a reservation elsewhere for the final night. Both spa and restaurant exceeded our expectations - we'll definitely be back. February 23, 2013
Rated 5 out of 5 by Exceptional location and amenities We enjoyed the use of the pool at the ONE SPA. If we understood better, would have been prepared for joining the spa for more options. The hotels location was perfect for walking anywhere and the weather while we were there was unseasonably warm and sunny. Great trip, great hotel choice. February 18, 2013
Rated 2 out of 5 by Question mark on cleaning and washing Stayed two nights on business. Found, by accident, a newspaper cutting under a chair. Not knowing how long it had been there, it was still obvious that the furniture wasn't moved when the room was cleaned. There was also a brownish smear on the side of the sink just outside the toilet. It remained there even after I mentioned it at the reception and two cleaners had been sent to work the room. Moreover, I found a strange object wrapped round the spoon when I was about to have my tea at breakfast. Asked a waitress to replace it, but her reaction was surprisingly hostile. When she brought another cut, there was something at the bottom of it, so I had to send it away yet again. I don't have the habit of checking how clean my cup is, but I shall certainly do it next time I am at the hotel. May 17, 2014
Rated 4 out of 5 by A good choice We had a choice of two hotels for a conference ,I chose the Sheraton as I am SPG . The experience here was as good as I have had anywhere in the world. The staff were efficient and friendly and the room was great ( but a castle view would have been nice). I hope to return for a visit with my wife to see Edinburgh son. May 23, 2014
Rated 5 out of 5 by Join the Club! The welcome, service and facilities at the Sheraton Grand Hotel & Spa, Edinburgh -Club Rooms - are unrivalled. This is my third and most definitely not my last stay in this hotel! It's like a relaxation and rejuventation exlir. August 29, 2013
Rated 5 out of 5 by Couldn't be better This holiday was perfect, starting from the room with great view, to marvellous SPA. I would like to thank the reception staff, they all were helpful and kind. But all the staff was, indeed. In room dining was above expectations. December 27, 2012
Rated 5 out of 5 by Great hotel. great staff, the spa let them down I have to say that this was one of the most memorabale stays at any hotel that my wife and I have had. The staff without exception were attentive, friendly happy to help and very warm. The location of this hotel and the view of the Castle were fantastic the food was fantastic the spa was a let down. Michelle was very helpful the first day that we arrived other than her no-one really seemed interested in helping us with any part of the Spa or the Gym. At one point I went to use the toilets in the locker room but could not due to the seat being covered in urine amongst other nasties. I told one of the staff who responded by walking away from me whilst saying "were to busy". I had to return to my room to use the toilet. No tour of the gym or its electronic machines was offered or given, I was pointed in the right direction with a smile at least. Some of the areas of the "thermal experience" were unoperational without explanation. In summary great hotel experience shame about the spa.... it would have been easy to avoid this review by caring about their service. March 5, 2013
Rated 5 out of 5 by Fantastic stay Spent my birthday at the Spa and an overnight stay. The hotel was excellent; room was so comfortable, clean and kitted out with everything I needed (at last, a decent hairdryer in a hotel!). February 25, 2013
Rated 4 out of 5 by Edinburgh's best hotel Excellent all-round stay. The staff were very friendly and professional. The facilities are as good as you will find anywhere in the city. Very comfortable and peaceful. September 3, 2012
Rated 5 out of 5 by Excellent Despite the not-so-glamorous location at something of a crossroads between interesting points of Edinburgh, the newly refurbished Sheraton is a great place to stay. Rooms are very modern and pleasant, views of Edinburgh Castle are amazing, and staff is friendly and attentive. Stayed here twice whilst the refurb was still going on, but despite the minor nuisance of a temporary reception, rooms fully exceeded expectations. Got upgraded to Club Rooms with access to a nice Club Lounge, very good selection of drinks and canapes in the evenings, and a somewhat more disappointing breakfast, although breakfast could be had at the main restaurant. An unexpected highlight of the stay was room service: in a city where nights are cold food options aren't that great (especially on Sunday nights!), it was well worth staying in an ordering some of their pasta dishes which were positively great and very good value. Spa is very good, but can't help thinking access should be complimentary, at least to Platinum members (see Le Meridien in Stuttgart, which has a similar spa, and free access). The gym though, was very big and well equipped. April 11, 2012
Rated 5 out of 5 by Sheraton Edinburgh We really enjoyed our stay at the Edinburgh Sheraton. Thank you! January 3, 2013
Rated 5 out of 5 by Amazing weekend away - faultless staff I came to the Sheraton for a weekend with my partner in December. Sadly there was a weather warning that weekend so activities outside were limited, but that didn't matter at all because the hotel has so much to offer! From the moment we arrived the staff went above and beyond to help us and make our stay special. I have previously stayed at the Sheraton pre the renovation and I must say I was so impressed. We stayed in a club room facing the castle and the view was beautiful. The club lounge was spacious with plenty of seating, attentive staff and a relaxing atmosphere. The spa is by far the best in the UK that I have been too, I cannot wait for my next visit! For ultimate relaxation and luxury - this is the perfect place to be! Thank you! May 10, 2014
Rated 4 out of 5 by luxury, but t's need to be crossed We booked a castle suite. To the hotel's credit, the room really was a suite. All too often you just get a big room, which they call a suite, but this actually had separate bed- and living rooms. Nice. My point of criticism, is that housekeeping should be a bit better. For example. When we arrived, around 4pm, there were dirty plates outside our room, probably left there by the previous guests. The dirty plates remained there for quite some time. Also, when we prepared coffee during the day, housekeeping would not clean them during turn down service. Final point of criticism: the shower was beautiful, but the water pressure was too low. Still had a good time, and would recommend the hotel. August 11, 2012
Rated 5 out of 5 by wonderful hotel and location great hotel with wonderful facilities. The bar is great with staff who know how to please. Club Lounge is good and good service and breakfast in there, Upgraded to club floor. Shall be back as love the location. May 21, 2014
Rated 5 out of 5 by Exemplory Hotel My wife and I have just spent a week at the Sheraton. It was our first visit to Edinburgh so our first stay at this location. In summary this is a truly 5 star hotel. It would be easier to just say that we found no flaws rather than try and list all the positives. But here are a few anyway - Helpful staff, spotlessly clean (not easy to impress my wife with that one), magnificent breakfasts, free use of pool, comfortable lounge, knowlegable concierge,central location,etc.. We loved Edinburgh and will certainly be going back and when we do we have no reason to look for a different hotel. March 18, 2013
Rated 5 out of 5 by Great Hotel for EICC We ran a major event over 3 days at the nearby EICC and the Sheraton worked perfectly in every respect. All the staff and facilities are excellent. The executive team for the event stayed in Club rooms which made all the difference during very long working days. It is very good for exploring Edinburgh too. The pool, gym and Spa are great too - a little quirky but top notch. May 17, 2014
Rated 5 out of 5 by Everything you need from a hotel We stayed for our daughters 18th Birthday so needed three rooms which were all to a high standard. We were on floor 7 so we could use the club room. Which we loved well worth the extra cost and a nice place to meet up before going out in Edinburgh. The staff were great and very helpful getting us seats together and drinks quickly. If you are looking for a relaxing hotel please book here as spa was amazing but most of all it was a great nights sleep. I was not woken by lorries, people, doors or the normal hotel noise you get! Thanks to all the staff we will be back. October 17, 2012
Rated 5 out of 5 by Excellent hotel I booked this hotel as a weekend break using the SPG points / cash option. I was delighted to be upgraded to a suite in regonition of my Platinum status on arrival and then the stay just kept getting better. Fantastic efficient and friendly service in the Club Lounge - dinner in the resteraunt was first class and reasonably priced too. I must reccomend the kippers for breakfast also - so good I had them twice ! Highly reccomend this hotel - thanks for the excellent service - keep up the great work and dont worry I'll be back - Jon SPG Platinum member. July 25, 2012
Rated 5 out of 5 by Wonderful stay We stay here a couple of times a year and we're always well looked after. The hotel has, within the last couple of years, undergone a huge rennovation and the rooms are truly sumptious with beautiful bathrooms, innovative & stylish lighing, and stunning furnishings. The rooms are an adequate size but we booked a Club Room in the hope that it might be slightly larger - as, for the first time, we took our toddler with us and required a cot. However, the room was exactly the same as a standard room and it was a bit of a squeeze with the cot. That said, we enjoyed some great benefits with our room including: - free access to the spa - access to the club lounge for breakfast and evening drinks & canapes The location is perfect for exploring Edinburgh city centre November 21, 2012
Rated 5 out of 5 by Outstanding Hotel This was my first visit to this hotel, and it exceeded my expectations. From the time my wife and I checked in, to check out, our experience was outstanding. The staff was warm and friendly. The overall facility is neat, clean, and modern. Our room with a castle view was spacious, and exceptional. The location is Edinburgh is great for convenient walking to shops, pubs, restaurants, historical sites, or just exploring the city. We also had dinner at the One Square restaurant which was very good. I highly recommend this hotel. October 7, 2012
Rated 5 out of 5 by christmas stay We stayed along with our children and partners over christmas and had a wonderful time; In particular the christmas lunch and service and food were terrific and we thoroughly enjoyed our day. A few members of staff need to smile more and anticipate needs we always had to'ask for drinks in the bar area from the 'newer' staff members..We recognised some faces from Santinis and as ever they were attentive and helpful. We had a great time and will be back soon, the reception and concierge were happy and helpful at all times. January 10, 2013
Rated 5 out of 5 by Excellent Hotel We have just returned from a stay a the newly refurbished Sheraton Grand, we have been visiting this hotel for about 14 years now and it never fails to please. From the moment we arrived the service was excellent. The refurbishment is very different from the old Sheraton we knew however the service and friendliness has not changed. I would recommend this hotel if you visit Edinburgh and book a castle facing club room the extra is well worth the price. Many thanks to all the staff and we look forward to our next visit. August 30, 2012
Rated 5 out of 5 by Fresh Look Traditional Service My first time back since the refurbishment was completed. I've been coming here since 1999 and I have to say - I love the new look. Gone is the stuffy tartan and heavy wood decor - welcome new, fresh, clean, contemporary. All the public spaces feel like a modern private members club. Rooms are fresh, clean and comfortable...once you work out how to work the mood lighting. Lots of space to work and all the power options you are ever likely to need - no matter where you come from! Great for the business traveller. September 16, 2012
Rated 5 out of 5 by Simply wonderful It's been a while since I stayed and my memory from before was always a pleasant one. Arriving late was not a problem and I was impressed by the changes to the hotel. Check in was great and we had a Castle View club room which was lovely. On the following day we had breakfast in the club lounge which again was lovely. Then we hit the spa. Getting a late check out for 4 was handy. The spa was simply wonderful and very relaxing. We will certainly be back. May 6, 2014
Rated 5 out of 5 by Brilliant Booked this as a filler hotel on our trip around Scotland, ended up rebooking our departure dates to stay longer and decided to stay at the Sheraton again on our last night. Rooms were "W" ish in style - which isn't my style preference, but they were extremly comfortable and well laid out. Lobby was expansive and comfortable. Club Lounge was very good , comfortable, service was good, breakfast and cocktails also nice. The real treat was the rooftop spa - i could have stayed there all week. May 8, 2012
Rated 4 out of 5 by Good, not great It's a decent hotel but could be so much better. As a regular visitor I've noticed Platinum SPG recognition is inconsistent and service can be poor. I've never experienced a stay without any issues here and this stay was no exception; not a big deal but when paying a hefty rate for a suite it's disappointing. That said, the suites are nice, One Spa very relaxing but this place could be in a different league with some real attention to service. January 1, 2014
Rated 1 out of 5 by unsatisfactory customer service Beautiful Hotel and I loved my stay, until I had to leave early to fly back to the States due to a death in our family. The hotel staff refused to refund my reservation!!! --- hence I paid almost $350 for a hotel room I never used. I gave them more than 24 hour notice. What a horrible experience that ruined for me what was an otherwise incredible week. May 8, 2014
Rated 5 out of 5 by Prof Jeff at the Edinburgh Grand I returned to the Grand in Edinburgh now the refurbishment is finished. What a transformation it was good to be back. The new lobby is open and welcoming and the staff seemed to have a new lease of life. The new bathrooms are great and the design is innovative. But one of the biggest differences was the restyled restaurant which now includes a bar. It is open, spacious and a great all day menu with a variety of dishes that cannot fail to please. Well done, thanks. Prof Jeff September 9, 2012
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