Sheraton Denver Downtown Hotel

  • 1550 Court Place
  • Denver,
  • Colorado
  • 80202
  • Stati Uniti
  • Mappa

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Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

Rated 3.5 out of 5 by 951 reviewers.
Rated 4 out of 5 by Very comforatble stay I was in Denver for work for the week at the convention center. The hotel is in a great location with plenty of of things to do. The hotel has a great selection of food and drinks. The rooms are kept clean and the beds are very comfortable. When returning to the hotel, the doors were always held open for me and I was always pleasantly greeted by the staff. July 14, 2014
Rated 5 out of 5 by Hotel stay Staff was very professional and helpful during my stay in Downtown Denver. June 13, 2014
Rated 1 out of 5 by Poor Housekeeping Nice hotel but there were dirty towels in my room when I arrived and my trash was not pulled for three days until I called for service. I had to call housekeeping when my room mate moved to another room to bring new towels and reset room. I was not impressed when my stay was 10 days for the NEA convention. Once I called to complain the service improved. :( July 13, 2014
Rated 5 out of 5 by This hotel was great. The service at this hotel was above my expectations. July 16, 2014
Rated 5 out of 5 by Splendid Hotel - location terrific, amenities great, food fabulous This Sheraton Hotel is fantastic. The staff understand and display fabulous customer care in everything that they do and how they act. July 15, 2014
Rated 5 out of 5 by Recognition Specialist My room was perfect and convenient for the conference I attended and worked as staff. I LOVED the program you guys have of staying green and giving the $5.00 voucher for 'no service'. NO one needs someone to make their bed everyday. July 14, 2014
Rated 2 out of 5 by What a series of unfortunate events! We were moved to another room due to HVAC problems and put our bags in the new room, only to return from dinner to find they had been taken to storage. We awoke the next day to find no bath towels in the new room either. We spent a lot of time waiting at the desk or in our room for new keys/new room assignment/our luggage to be returned and towels among other things. It appears that the staff didn't communicate well with each other regarding what was going on with us. We never received the phone call promised when a new room was available and had to spend a lot of time trying to get one when we were supposed to be going to dinner. Then the other events occurred causing our luggage to be brought back to us after midnight and we arose the next morning unable to shower without having to call and wait for towels. July 8, 2014
Rated 4 out of 5 by For a Sheraton...could be better I requested a "mountainview" and even though I waited until 2:15 for it..gosh was it a disappointment. I didn't realize how far away the mountain peaks were and the windows were dirty. Super small bathroom. Though I did appreciate not only saving $5 as a green choice but that you gave the discounts daily so I could use it as I went through out the week. Great restaurants. Pool lounge was always closed even for the 4th of July which had a great view. July 8, 2014
Rated 5 out of 5 by amazing gym and features outstanding gym and room great area in the heart of the city near great dining and shopping July 14, 2014
Rated 5 out of 5 by Love this hotel My friend and I stayed here for a girls weekend getaway. We had the best first impression at the check in desk with Josh who was so friendly and offered directions and was very welcoming. We loved our room, especially your pillows, I wish I had one for my own! :) I had the best night sleep I have had in a long time because your pillows and bed was so comfortable! The only downside was there was no fridge in the room and no access to a microwave for left overs. Also it would have been nice to have vending machines other than just soda by the ice machine. I definitley recommend this hotel, we had the best weekend! September 17, 2012
Rated 3 out of 5 by This hotel is nice but...... ....the room's air conditioning is very noisy. July 14, 2014
Rated 5 out of 5 by Great location The only complaint is that the internet is slow and although they up-charge for faster speeds it's still slow. June 6, 2014
Rated 4 out of 5 by Conference Stay After a slow line to check in due to a large group arriving, I was very pleased with this hotel. The staff was pleasant and accomodating. I stayed in the tower and my room was comfortable and had a great view. I took advantage of the "green option" which is important to me. The restaurants offer great food; however, I wish there was a coffee bar or some small food service in the tower. It was a very nice stay. July 9, 2014
Rated 3 out of 5 by room quality and house keeping Room safe was on the ground and was difficult to bend down to to use. I had to call security to unlock it so that I could use it. The room didn't have a refrigerator as is standard in other like hotels. Housekeeping was late. On the last day of my stay, I had to call guest services at 4:00 p.m. to ask to send someone. July 11, 2014
Rated 5 out of 5 by This hotel has a great location for downtown Denver We enjoyed our stay at the hotel very much. The location was also wonderful. It was perfect because you did not need a car to get around the 16th street mall with the free mall bus. The mall had everything. The hotel staff also was helpful in arranging transportation when needed. The gym was also very large with numerous exercise equipment. May 29, 2014
Rated 3 out of 5 by This hotel leaves much to be desired After a specific request for decaffeinated coffee made at 6:30am, the request had still not been filled by 7:00pm. A second request waited another hour to be fulfilled. Also, having stayed for seven nights, my SPG account reflects no stays. Why is that? Early in the morning, the vibration of plumbing pipes in adjacent rooms disturbed my sleep. Also, when I arrived, it took more than an hour of waiting in line to check in. July 8, 2014
Rated 3 out of 5 by My Stay After I was moved to a room closer to the elevator, that improve my breathing from my room to the elevator. My room was comfortable except I couldn't get the room at a cozy temperature so I kept adjusting the thermostat. When I checked out I asked for my receipt to be sent to my email and I haven't received it as of today. I am also having difficulties signing into my SPG account. July 9, 2014
Rated 5 out of 5 by Had a great stay in Denver The Sheraton is very well located in downtown Denver and the room and facilities were excellent. The room was excellent and the pool and club house made our stay very comfortable and relaxing. We are going back in August and we already have reservations at the Sheraton again. Why change what works very well? July 10, 2014
Rated 4 out of 5 by Hotel Average Plus O.K. but not great. People are super helpful and friendly!! Prices are reasonable. Rooms are dated and strange layouts and art. Great location. Food is plentiful but quality is mediocre. July 11, 2014
Rated 3 out of 5 by Dated but decent conference hotel As a platinum member of Starwood I stay extensively at this brand's hotels. The Denver downtown Sheraton was decent, but dated, reminding me of the NYC Sheraton Times Square, not as nice however as the Chicago Sheraton. My first room was musty and extremely dated, causing me to change rooms. Staff was most accommodating, their greatest asset. It turned out that the World Cup was playing that weekend. To my surprise, the Yard House which is in the lobby of the hotel, would not open for the start of the game. I was quite surprised. Rigid policy, lack of flexibility, or maybe lack of empathy and poor customer service? I was there for a conference, and it was fine. If I were traveling to Denver and had a choice, I would likely have stayed elsewhere. June 30, 2014
Rated 2 out of 5 by Hotel was average. I would say the overall experience was average to good. The AC in the tower building did not appear to work well and there was no AC in those elevators, however there were in the Plaza. July 11, 2014
Rated 3 out of 5 by This hotel has a great some great club staffs I felt very included the first day I was there. Second day I didn't feel as included. It was an experience to stay in Sheraton Denver. Definitely was an experience. The housekeeping staffs always stop to say Hi!! I definitely felt included around the hotels. The front desk I was nervous because I didn't know if I was in the wrong lane. I wasn't sure where it really started. Got snapped at for standing in the platinum/gold lane. It was scary just to go talk to front desk. May 12, 2014
Rated 4 out of 5 by Great view from tower I came to Denver for a teacher's convention and upon arrival there was a long check-in line. They brought around snacks and had water out for us as we waited. The king room in the tower was small and short on storage. Because I was by myself, I put my suitcase next to the bed on the luggage rack. That worked for me. The proximity to 16th Street was a bonus. July 8, 2014
Rated 5 out of 5 by Excellent service from all staff I was treated like a princess by all staff. I've never stayed at a hotel and treated so well. I love my bed at home and have now found a bed I love even more. So comfortable! Top quality hotel! July 10, 2014
Rated 5 out of 5 by Great service Commitment to service was exceptional. June 9, 2013
Rated 3 out of 5 by Meal Options I tried to have breakfast twice at the hotel and neither was satisfactory. The first morning I used room service and ordered what seemed like the healthiest option (veggie egg white omelette). It was oiled even though I'd asked for no cheese and contained minimal amount of veggies. The toast was buttered (why not let people do it on their own if they want to?) and I doubt whole grain. On my third morning I decided to give the buffet a try and it was even worse. The menu said oatmeal was an option but it wasn't out. There were only a few choices and it cost $18! As a vegetarian I could get eggs, pancakes, greasy potatoes, or some pastries which are really unhealthy. The rest (cereals and yogurt) were the same as any roadside motel and don't deserve to cost $18. Poorly done Sheraton. Poorly done. The rest of my stay was fine and might have even been really good but for the meal options and lack of refrigerator in my room. July 7, 2014
Rated 5 out of 5 by Grerat Location for 16th Street Mall This is a great location on the 16th Street Mall, and within walking distance to the State Capital and Art Museums May 29, 2014
Rated 4 out of 5 by Only one problem The overall experience was great. The one problem was there were two conventions in town and the tower elevators could not cope. Two days there were only one or two elevators working out of 6, which made for long waits of 30 minutes to get down or up. July 9, 2014
Rated 5 out of 5 by Hotel was great and my room was huge! I was there for a convention and check in was very slow due to everyone arriving at same time but we moved along as quick as the hotel staff could make possible. I did get a huge room with no other rooms around me besides a storage unit and that was great. I worked most of the time but room was quite and private. July 8, 2014
Rated 4 out of 5 by Feedback Great staff, excellent location. July 10, 2014
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