Rated 2 out of 5 by JJSG This Hotel is So So.
The closet space is very very small. The lighting on the room is poor. They allow dogs in this hotel, and when I got on the elevator I had a dog bark and growl at me. I was concerned for my safety. I will definitely stay else where the next time I visit Iowa City.
April 21, 2014
Rated 3 out of 5 by Martymay great location; bad amenities
I can't believe the hotel charges $10.00 a day for Internet -- that seems ridiculous when much cheaper hotels inthe area provide free wireless. Also, we were there for a convention,a nd the food served was terrible -- tasteless and dry. I expect more from a Sheraton.
October 16, 2012
Rated 5 out of 5 by ROLLO Blinding snow
Thanks for welcoming us and being so friendly.
We were exhausted after 10 hours in bad weather with a 9 year old child and 2 dogs.
You saved my sanity,plus you made a little girl and her 2 dogs so happy.
We all slept great and made it to Christmas in Minnesota .
December 26, 2012
Rated 5 out of 5 by BrendaK Great Weekend in Iowa City
My husband and I were visiting our daughter at the University of Iowa and stayed for the weekend at this hotel. From the minute we checked in to when we left the service was perfect. It was a busy weekend due to several events but the staff never missed a beat.
February 8, 2012
Rated 5 out of 5 by Beda Favorite Hotel in Iowa City
With two students in the U of I we have made many overnight trips to town, stayed in most of the best hotels and this is the best for the money. Great beds, well furnished rooms and the best location. We've never been disappointed with anything at the Sheraton.
December 20, 2012
Rated 4 out of 5 by AJTraveler A good hotel location for Iowa City
This hotel is well located within the heart of downtown Iowa City. Many restaurants and shops are within walking distance. I would imagine during University of Iowa home football games, this hotel would be an ideal stay.
July 28, 2014
Rated 3 out of 5 by biztraveler09 Nickel and Dime
Bathrooms are small and you have to pay for internet when right across the street the local coffee house offers free wifi. Every other hotel in which I have stayed in Iowa City offers free wifi. It's 2012 - you can get free wifi in CABS for crying out loud!
August 13, 2012
Rated 4 out of 5 by doc1 Nice experience
Great restaurant staff and food. Front desk not quite up to par. Check-in forgot to stamp parking, caught by check-out staff. But then did not apply credit voucher as part of stay - somewhat argumentative. Follow-up bill which was e-mailed corrected it.
September 7, 2012
Rated 5 out of 5��by Jer82 Great Stay
I have stayed here many times, each stay exceeds my expectations. The rooms have great amenities, the beds are wonderful, and is located in the busy hustle and bustle of downtown Iowa City!
August 14, 2014
Rated 5 out of 5 by Jessica631 Superb Service
Service was really exceptional, I was consistently surprised by how willing the staff was to go above and beyond. This translated to the restaurants and bar, too.
August 25, 2014
Rated 2 out of 5 by HotNHumid No air
No air first night of stay (80+ degrees in room) and very humid, asked to fix at 7 am, still not fixed that night at 7pm. Requested repair again. Fixed for that night, but broken again the next morning. No air again... uggh
June 23, 2014
Rated 5 out of 5 by FoxRunner Exceeded Expectations
This hotel is in an ideal Iowa City location. And while that alone would make it a solid choice, it was the facility itself that was perfect for our group. It was very clean and the staff was excellent. We will be back and hopefully soon.
January 4, 2012
Rated 5 out of 5 by von65 This hotel has great features
This hotel is located in a wonderful area, close to campus and the downtown. The Club Lounge amenities were great; the staff was exceptional. The cleanliness and ambience far exceeded our expectations. We look forward to coming back soon.
July 29, 2012
Rated 3 out of 5 by Jake24 Jake
My room had the most uncomfortable mattress I have encountered in a long time. Not sure how to describe other than no support, lumpy and uncomfortable. another person attending the seminar I was at had same experience on the same floor.
September 24, 2012
Rated 5 out of 5 by Sharon86 Access to Lounge
Great feature and maybe i am spoiled
but i was Plat. the last 14 years and now
lifetime Gold (50 stays away from lifetime plat). So I no longer get apps at night
and continetal breakfast in the morning.
I am bias, but i think i should.
October 3, 2012
Rated 2 out of 5 by marshmoeller super uncomfortable beds
beds were pretty to look at but way too soft for our family. All four of us hated them.
can you offer some harder if possible?
i would not stay here again due to this.
Otherwise it was very nice, but we come there to sleep primarily.
October 31, 2012
Rated 5 out of 5 by BrianFromCTS Pleasant Surprise
This was a great place to stay and up to the "big city' standards that was not expected in Iowa City. Very pleased with the rooms here and will stay here again if in town.
August 6, 2014
Rated 4 out of 5 by MPIA6 Convenience
This hotel is very convenient for downtown. Beds are wonderful, shower too short. Said rooms would be ready by 3:00 - were not, so were rushed to get to wedding.
August 12, 2014
Rated 3 out of 5 by notsomuchjune Diappointed
Two rooms reserved, one for our adult son. In order to be on the same floor, we were required to use the expensive 9th floor. Check-in was actually a little confusing on the part of the clerks.
We checked in at 2 pm. However, when our son arrived a few hours later, he had a very difficult time getting checked into the prepaid room, though we had explained he would be arriving.
Also, we had to sign some sort of declaration of good behavior while there (college town rules?) - never seen before in years of travel.
I thought the included breakfast on the 9th floor was too crowded with limited food. Staffer very nice.
Then have a look at the room's built-in furniture! The desk stuck out allowing about 18 inches passage to the chair and the other side of the bed- difficult to manage in the night.
Lots of racket during the night from a bar on the street. Finally found my earplugs.
All in all, these 2 rooms were overly expensive and somewhat dated.
Shower-tub very slippery, needs immediate attention. We meet a woman guest who had hit her head - hard - in the shower - I could see why.
June 9, 2014
Rated 4 out of 5 by mwmom Nice Stay, great location
Only stayed one night to visit niece at UI. Very pleasant, no issues. Brought my own hotspot so I didn't pay for internet. This was NOT a footbal weekend, but hotel seemed busy, parking was included, plentiful and easy.
October 18, 2012
Rated 4 out of 5 by Noll1 Located in the center of the downtown action
Room was very nice and cozy. They had failed to empty wastebasket and pick up a washcloth but otherwise fine. If you expect a refrigerator you will need to ask.
August 6, 2014
Rated 3 out of 5 by DeeDee1 Local staff great, but problems with the reservations
I made my reservation by phone. I ended up needing to call 2-3 times to adjust my reservation. Each time I made sure to add that I needed connecting rooms, the people on the phone assured me that a note would be made and I was even contacted by a local representative who repeated by request for connecting rooms. When I got to the hotel to check in I was told that no connecting rooms were available and there was no note with my reservation requesting it. The man I worked with at the check in desk was very helpful, but I am annoyed that my request for connecting rooms was not noted since I spoke numerous times to people on the phone and was told a note would be made. I was also told on the phone that fridges were in the rooms. Once arriving to the hotel, I was told that fridges are not in the rooms, but I could pay to have one brought up .
The accommodation and local service I received were great. The people I spoke to on the phone were nice, but I am disappointed that my request for connecting rooms was not noted and I received false information regarding the fridges.
July 17, 2012
Rated 5 out of 5 by Winslow Great location
Very clean, we'll staffed, walking distance to almost anything. Fitness room was above average . Rates were very reasonable especially since parking was included and we did not need to drive or taxi anywhere.
May 13, 2014
Rated 5 out of 5 by Koobie Great location for college visit
We stayed at the Sheraton during orientation for the University of Iowa. The location is ideal. Everything is within walking distance. No need to worry about driving and parking.
July 20, 2014
Rated 5 out of 5 by lucy22 It Was Superb
I stayed 3 weeks in your hotel and from the very first warm hello to a final good by I felt cared for. It seemed to me that every need was taken care of if not anticipated. I would recommend this hotel to anyone.
June 4, 2012
Rated 2 out of 5 by trishar018 Overpriced, loud, GREEN??
The hotel is extremely expensive, $399 per night AND I needed three rooms! Upon check-in, I was asked to "go green," which only means that I can opt NOT to have my room cleaned, not to have my bed made or linens changed and not to receive clean towels! For $399 a night, I should receive all the above without question, luxurious robes, free breakfast AND some peace and quiet. The hotel is so loud! My room was on the front and there is NO soundproofing at all. We heard sirens all night along with people getting on and buses and people in the hall, as if they were in our room. My daughter had a room on the other side and was kept awake all night by the bar crowds. Why aren't the walls and windows somewhat soundproofed? My other daughter had entrance from her room to the pool -- very odd -- and it was as if anyone swimming and working out was in her room. I ate 4 meals at your restaurant. The food was very good, but three of the four times, we had the worst and slowest service. I would have to get up 2-3 times to ask for salt, or the fries she forgot or the check etc. Unacceptable!
November 14, 2012
Rated 4 out of 5 by Hogie Nice hotel and got a good night sleep but...
It's a nice hotel and the location is good for the college. It's not to far from 80 which makes it a good option from the highway hotels. But, they need to get with the times and stop charging for Wi-fi.
June 13, 2012
Rated 5 out of 5 by lmusern Staff Amazing!
I sent a long letter to the sheraton site. Plz look it up. I named staff members by name. My stay over the last 3 months has been like staying with friends. The Sheraton felt like 'home away from home'.
December 12, 2011
Rated 5 out of 5 by LJSKN genderal services
Food was excellent; staff was friendly and responsive. Out door noise was tolerable and staff addressed it appropriately. Facility is strategically located and convenient. Great place to stay!!!
April 12, 2014
Rated 4 out of 5 by SleepyGirl Very soft bed
The bed was so soft! We had a rough night. I felt like I was sinking into the bed while rolling toward the center of the bed all night. All else was very good. Please replace the mattresses.
May 11, 2014