Rated 5 out of 5 by Bob5719 Outstanding stay
Room & facilities were excellent. Staff constantly greeted and asked if there was anything they could do for us. Great hotel.
May 2, 2014
Rated 5 out of 5 by Hymie22 Wedding Anniversary
Had a great time on our 33rd wedding anniversary. Staff went over and above to make our stay pleasant and enjoyable.
June 2, 2014
Rated 5 out of 5 by Barbara44 Outstanding staff and facility!
Our experience was wonderful! Great staff and very comfortable and beautiful room. Service was on the level of a St. Regis hotel...
September 26, 2013
Rated 4 out of 5 by Dolly18 Great getaway!
We frequently stay @ this Sheraton~~reservations desk, Club Lounge & support staff go out of their way to make our stay memorable.
June 11, 2012
Rated 5 out of 5 Hotel Staff & Hotel
The hotel staff went beyond our expectations to make our stay enjoyable one. The rooms and meals were excellent. We will be back..
August 18, 2013
Rated 4 out of 5 by Edago42 Edago42
Excellent as always and consistent in providing good service.
July 31, 2014
Rated 1 out of 5 by Natch Nice hotel
Great romos, recently renewed.
Great staff, a new Club Lounge.
July 18, 2014
Rated 1 out of 5 by starinhouston Newman's stay
It was an ok stay they forget to refil the water, and the price went from affordable to waaay overpriced overnight.
May 6, 2014
Rated 5 out of 5 by DiMerc Excellent!!!
This hotel was great. My daughter did not want to leave. We will definatley stay here again when visiting the Houston area.
October 28, 2013
Rated 5 out of 5 by artsaficionado service with a smile
service of staff was superlative: host at restaurant, bell hop, and shuttle driver all provided amazing service excellence.
January 22, 2013
Rated 5 out of 5 by Pazazdance1 Best Staff Ever
I have stayed in many Starwood properties & this was by far the friendliest, most attentive staff I have ever encountered.
October 22, 2012
Rated 4 out of 5 by lovetoshop excellent location!
this hotel is right around the corner from the Galleria and excellent restaurants in Houston. great service, nice rooms!
October 9, 2012
Rated 5 out of 5 by THof What a great place and incredible staff! And special thank you to Yohan at the front desk!
Everyone made me feel at easy and gave great customer service. One of the best stays in a hotel I've had in a long time!
October 30, 2012
Rated 5 out of 5 by RoadWarrior1 Really great place to stay
This is a great hotel in a great location. Right off the highway so it's easy to get to and is right near the Galleria.
September 26, 2012
Rated 4 out of 5 by dBol Satisfied
The staff bent over backwards to do a great job, and the room was great! I was not recognized as a SPG member though.
September 18, 2013
Rated 5 out of 5 by BizTraveler4040 Great Rooms
Love the rooms. Usually stay in another hotel nearby but will be coming back here instead.
June 20, 2014
Rated 5 out of 5 by katkatg One Great Hotel
Great Location, Easy to find from the airport. The entire staff was excellent and the restaurant menu was great.
February 20, 2014
Rated 4 out of 5 by bozack Great location
Great location near shopping and the Galleria.
Smaller pool and under going some updates but the staff is great!
July 24, 2013
Rated 4 out of 5 by NothappyinDallas Really nice
Here for a meeting and everything was handled beautifully.
July 18, 2014
Rated 2 out of 5 by Chris To be renovated
Noisy, bad internet, stained carpet, heater not functionnal, old and broken furnitures, no food after 11 pm.
February 15, 2013
Rated 2 out of 5 by Voto2013 This hotel needs renovation
The rooms are lacking basic maintenance such as sinks not flowing, Tv not working and the couch was dirty.
March 23, 2013
Rated 2 out of 5 by Elle35 Just an OK Stay
Great location to the Galleria Mall and Museum District.
The hotel rooms are spacious but also outdated.
November 30, 2012
Rated 3 out of 5 by Kristina Dirty
The walls in the vanity area were so dirty. It made me doubt the cleanliness of the room in general.
October 13, 2012
Rated 5 out of 5 by Parker Hotel
This hotel has great rooms. Location of Hotel is within walking distance of many activity options.
April 19, 2013
Rated 5 out of 5 by Josh0608 The Epitome of Excellence!!
Great Location, Friendly and Professional Staff, Phenomenal Amenities. You can't ask for better!
May 2, 2012
Rated 1 out of 5 by pm2012 not a pleasant stay
smoke alarm went off at 4:30 a.m. room looked pretty run down. ironing board and iron dont work.
September 17, 2012
Rated 5 out of 5 by berviecanuck Great location
Well situated in the Galleria area of Houston. Comfortable beds, clean rooms and friendly staff
May 27, 2013
Rated 3 out of 5 by info info on hotel
Still find it hard to believe you charge to use the room phone for local or 1-800 phone calls.
February 10, 2013
Rated 2 out of 5 by Joyce40 Hotel needs attention
Room plugs not working, door lock didn't work, bath tub didnt drain, water ran continuously
February 7, 2013
Rated 5 out of 5 by TraceyM Great Stay
Everything about my visit was great, shopping of all kinds is just a 5 minute walk away?
January 6, 2013