Rated 2 out of 5 by DBA1 This Hotel needs to be remodeled
Between to '80's decor to the horrible food in the restaurant everything at this hotel needs an overhaul
January 27, 2013
Rated 4 out of 5 by traveler711 Great staff
Staff was over the top in customer service and friendliness. Renovations to the room great.
October 5, 2013
Rated 5 out of 5 by Sue1953 Great Staff
Every staff member I came in contact with was incredibly pleasant and helpful. Kudos!
September 26, 2013
Rated 3 out of 5 by HG523 Great staff
Staff was very helpful at the front desk. hotel met my needs for a quick one-night stay.
October 15, 2012
Rated 4 out of 5 by Jwhitelaw Much better than most Sheratons
Staff is very friendly and accommodating. The fitness center was exceptional!
May 28, 2013
Rated 5 out of 5 by Jackgravy Outstanding hotel, close to work
Great location next to work. Outside grounds are very nice.
October 29, 2013
Rated 4 out of 5 by Gail711 Great property
Good location. Easy to find. A lot of restaurants nearby. Staff was great.
September 13, 2012
Rated 2 out of 5 by DrStevens This hotel has friendly staff
The staff were extremely professional and courteous
September 18, 2013
Rated 5 out of 5 by Traveler77 This hotel has great staff
The hotel staff were great, as were the accommodations.
August 1, 2012
Rated 3 out of 5 Spring Training
I thought the hotel was average at best for the price.
March 22, 2012
Rated 4 out of 5 by Marilyn55 Public Areas
The lobby and the restaurant/lounge are beautiful!
September 9, 2012
Rated 5 out of 5 by townjcvt Love this hotel!
Every stay at this hotel is wonderful!
October 4, 2013
Rated 4 out of 5 by EEAC Great Stay
Very good service High customer focus
November 3, 2012
Rated 5 out of 5 by ljm2012 comfortable beds
great rooms, kids love the slide
July 30, 2013
Rated 4 out of 5 by Shoulder Softball
The beds were very comfy.
November 14, 2012
Rated 1 out of 5 by JustaBr Below Expectations
I was expecting a higher level of service with this hotel and facilities. Between the price for rooms and restaurants, one would expect extras! I checked into my room and it was very stagnant and warm. The a/c unit does not project much air and doesn't make the room comfortable. I ended up having to change rooms at 1am due to waking up sweating from the hotness of the room. The room they moved me to, was on the outskirts of the building and was worse than the first, but in the upper 70s in the room and same a/c situation. I ended up not getting any sleep and having to work all day. I did approach the front desk, and they said they would have a better room for me when I returned and I requested a fan as well. They did accomidate me and put me in a center room, they also had the fan in there. They did give me a comped night and some restaurant credit. When you walk in this hotel it looks like its going to be really nice, but then you go to the rooms and its super dated. I suggest going to a lower level "newly" built hotel for a much better bang for your buck. I went into the ice room and there was a cup with liquid in it molding. I decided not to mention it as I had already been such a problem child. Just seems like this hotel is run down and not getting the funding to properly upkeep the hotel. I appreciate the efforts the staff did make to accommodate me, but why are your rooms so hot in the desert in the first place?
August 3, 2013