Sheraton Crescent Hotel

  • 2620 West Dunlap Avenue
  • Phoenix,
  • Arizona
  • 85021
  • United States
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Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room and check in. Minors must be accompanied by an adult.

Rated 3.8 out of 5 by 234 reviewers.
Rated 2 out of 5 by This Hotel needs to be remodeled Between to '80's decor to the horrible food in the restaurant everything at this hotel needs an overhaul January 27, 2013
Rated 4 out of 5 by Great staff Staff was over the top in customer service and friendliness. Renovations to the room great. October 5, 2013
Rated 5 out of 5 by Great Staff Every staff member I came in contact with was incredibly pleasant and helpful. Kudos! September 26, 2013
Rated 3 out of 5 by Great staff Staff was very helpful at the front desk. hotel met my needs for a quick one-night stay. October 15, 2012
Rated 4 out of 5 by Much better than most Sheratons Staff is very friendly and accommodating. The fitness center was exceptional! May 28, 2013
Rated 5 out of 5 by Outstanding hotel, close to work Great location next to work. Outside grounds are very nice. October 29, 2013
Rated 4 out of 5 by Great property Good location. Easy to find. A lot of restaurants nearby. Staff was great. September 13, 2012
Rated 2 out of 5 by This hotel has friendly staff The staff were extremely professional and courteous September 18, 2013
Rated 5 out of 5 by This hotel has great staff The hotel staff were great, as were the accommodations. August 1, 2012
Rated 3 out of 5 Spring Training I thought the hotel was average at best for the price. March 22, 2012
Rated 4 out of 5 by Public Areas The lobby and the restaurant/lounge are beautiful! September 9, 2012
Rated 5 out of 5 by Love this hotel! Every stay at this hotel is wonderful! October 4, 2013
Rated 4 out of 5 by Great Stay Very good service High customer focus November 3, 2012
Rated 5 out of 5 by comfortable beds great rooms, kids love the slide July 30, 2013
Rated 4 out of 5 by Softball The beds were very comfy. November 14, 2012
Rated 1 out of 5 by Below Expectations I was expecting a higher level of service with this hotel and facilities. Between the price for rooms and restaurants, one would expect extras! I checked into my room and it was very stagnant and warm. The a/c unit does not project much air and doesn't make the room comfortable. I ended up having to change rooms at 1am due to waking up sweating from the hotness of the room. The room they moved me to, was on the outskirts of the building and was worse than the first, but in the upper 70s in the room and same a/c situation. I ended up not getting any sleep and having to work all day. I did approach the front desk, and they said they would have a better room for me when I returned and I requested a fan as well. They did accomidate me and put me in a center room, they also had the fan in there. They did give me a comped night and some restaurant credit. When you walk in this hotel it looks like its going to be really nice, but then you go to the rooms and its super dated. I suggest going to a lower level "newly" built hotel for a much better bang for your buck. I went into the ice room and there was a cup with liquid in it molding. I decided not to mention it as I had already been such a problem child. Just seems like this hotel is run down and not getting the funding to properly upkeep the hotel. I appreciate the efforts the staff did make to accommodate me, but why are your rooms so hot in the desert in the first place? August 3, 2013
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