Rated 5 out of 5 by J3mlee Anniversary 22 years later
Feeling a little nostalgic, I booked a room to celebrate our 22nd anniversary. We were married on August 22nd and we stayed at this hotel the first night of our honeymoon, before flying out of Tampa International Airport. We were amazed how great the rooms looked and the hotel lobby/atrium is still beautiful. Very comfortable beds, clean rooms and surprisingly quiet. A special shout out to, David Lam, who checked us in. He gave us a pleasant surprise when we got to the 8th floor and discovered he booked us into room 822 to match our anniversary. A special touch that cost nothing, but meant a lot to my wife and I. Great experience allowing us to take a trip down memory lane.
August 24, 2014
Rated 5 out of 5 by NanasWishes The hotel was great! Awesome staff.
Want to thank David and Thaibani for all of their help. They both are a wonderful asset to your hotel.
August 25, 2014
Rated 5 out of 5 by Dogman Great surprise
I didn't really have any set expectations of this property but was pleasantly surprised by the wonderful lobby, excellent rooms and location to everything we had planned in Tampa. Excellent hotel.
August 11, 2014
Rated 4 out of 5 by AMCOLLIER Cold Water
The morning of my checkout there was no hot water for the shower.
August 22, 2014
Rated 3 out of 5 by Twinn2013 Great Hotel but Poor Internet connection! BE AWARE for Business Travelers.
I always like Sheraton Suites. Always nice spacious with separate living room. My overall stay was excellent, the only problem was the internet connection every time i stayed in this hotel, This is was my second time staying in this Property.
POOR internet connection INSIDE the bedroom in most rooms. If you using your comp/laptop in the living room, everything works fine, but if you bring your comp to your bedroom, you will lost all the connection. You even can NOT open yahoo or google page. Even my iPhone wasn't detect Sheraton suite wireless inside the bedroom. I was talking to technical support to resolve the problem for 15 mins, but they can't do too much until my last day of departure.
For the Management / GM:
Do our internal research, bring your laptop randomly to 5 rooms in your property and try connect the internet INSIDE the bedroom. I will bet, 4 out of 5 rooms, 100% guarantee that you will have poor, super poor internet connection. I was staying at room 818, check in 01/17 until 01/10, if you need to contact me, my contacts info, my spg file will be in your comp system.
January 10, 2014
Rated 2 out of 5 by Darcy123 What a disappointment
For a sheraton I expected more. I had no internet in my room to do my work. I had to call front desk and tech support 8 times but it could not be rectified, I spent a lot of time at a macdonalds where internet is free and always working but uncomfortable and annoying. Parking was a joke. Although front desk did give me one night free, I think you should fire your tech support people and find a company that can fix the issue.
March 12, 2014
Rated 5 out of 5 by Arden63 Excellent
Room was very clean and very organized. Bed linen was definitely clean and fresh. Front desk personal during check in was very professional and courteous. Bathroom was very clean with plenty of towels, wash clothes, toilet paper and soap bars for my two sons and myself. I told my daughter who works at the Aloft in Jacksonville FL, this was the best hotel I have stayed in since coming to Florida October 2011.
August 1, 2014
Rated 4 out of 5 by Araujo Close to airport
Internet inside of room 718 did not work (inside of the bedroom)
I end up using my phone all times. I stayed in another room on 8th floor on a past and internet did not work either. For one night only it was fine. Breakfast was good and Monica was very helpful. Celina from front desk as well.
Shuttle to the airport is reliable and on time.
April 14, 2014