Rated 4 out of 5 by Samsh excellent room bad food
I am a Gold for Life SPG member and stayed at this Sheraton for two nights. We had breakfast our first morning and it was terrible. We ordered waffles and eggs. The waffles were severely under cooked and we asked for real maple syrup, but received corn syrup instead, no maple syrup available we were told after ordering.
The eggs had a plastic flavor. We complained about the disgusting breakfast and only received an apology, no refund.
April 19, 2016
Rated 5 out of 5 by Paul612 Excellent Experience
I was in town for an eight day business training with my company at their office. My room was clean and comfortable. The room had nice amenities like a frigde, microwave, safe, coffee maker, ect... Some hotels have a cheap shower but this one was great!
April 7, 2016
Rated 4 out of 5 by VinnyG Tampa area
Hotel is conveniently located with ample parking. A little date but the service was excellent.
January 13, 2016
Rated 3 out of 5 by AKC33 Just Average
This hotel is okay. Slightly dated but clean. There is no club lounge which was a bummer but they did offer breakfast in the restaurant. Breakfast was also just ok; I've had better at other Sheratons.
What I was really unhappy about was the amount of noise from the highway adjacent to the hotel. I was on a higher floor and was constantly woken up by the noise outside my window. Perhaps they need to upgrade to be more soundproof.
It was close to the airport and had free parking, which was a plus.
November 30, 2015
Rated 2 out of 5 by ManagerGal Did not meet expectations
I always stay at SPG hotels because I expect them to be clean, somewhat current or renovated, and great service. Unfortunately I did not find that at this location. The hotel is very dated. My room felt very old. I used the fitness center during my stay and it was nice but very cold! When I'm at the gym- I want to sweat! I'm not even expecting it to be hot but 65 degrees is too cold for a gym. I called the front desk one night to request a plate to be brought to my room- I was already in my pajamas and didn't want to leave... They told me there would be a delivery fee (REALLY!?) and I said okay. Then they said I'd better walk down to the bar and get it myself to avoid having to wait too long. Gee- thanks so much!
November 12, 2015
Rated 5 out of 5 by genhouse Great Sheraton Suite Hotel
This is an excellent example of how a great Sheraton Suite Hotel. Well done.
It is freshly renovated and it was an excellent job. Staff are very friendly and helpful. When I checked in, front desk staff, Clark, was so gracious and make my stay to be a wonderful experience.
Hate to say this but I was at Tampa for conference and stayed at another downtown SPG hotel. I decided to move to this hotel as that hotel did not age well and not well maintained either.
Valet parking is also expensive.
November 1, 2015
Rated 1 out of 5 by Sarasotapete Wont stay here anymore
We've been staying here for years! Worst customer service ever! We are never acknowledge when we check in or out! They don't care if you are a SPG member! We AlWAYS seem to have an issue here! We come to Tampa from Sarasota for a little stress relieve and if anything checking in here gives us stress every time!!
After our stay this time we said "we are done staying here!" there are way too many other places we can stay at right near here!
Horrible Staff!!! Horrible management!!
The best people here are the people who drive the transport vans! We will miss them!
October 18, 2015
Rated 5 out of 5 by Jolau1701 Very good.
Great place for a three-day weekend.
September 25, 2015