Rated 4 out of 5 by alphaj54 Great Business hotel
Just a heads-up. Have stayed in your property 3-4 times this year and had multiple occasions when either the Sink or bath drains were clogged. Might need to set a side a week when all rooms are addressed.
August 5, 2013
Rated 4 out of 5 Great value in Tampa
This is an older Sheraton, but it has been thoroughly refurbished. The new beds were outstanding and the room was nicely furnished. Front desk staff were really eager to please and delivered great service.
September 17, 2012
Rated 4 out of 5 by Roc13 Quiet,Clean,Great Staff
Once again the West Shore Sheraton and staff were fantastic. I make frequent business trips to Tampa and I choose this facility every time. Never a bad experience. If I had to make one suggestion-get HBO.
June 15, 2012
Rated 5 out of 5 by Dee2013 Excellent stay!
My husband and I stayed at the Sheraton near Tampa Airport for 5 nights. Very comfortable stay. Only problem was that two of the four elevators were being repaired so it took a while to get the elevator.
January 8, 2013
Rated 5 out of 5 by Debbie11 Just like home!
Once again I had a fabulous, comfortable stay! Everything was perfect and exceeded my expectations! Thank you for a comfortable, enjoyable stay! Looking forward to my next stay, at the end of the month!
June 9, 2013
Rated 2 out of 5 by BeansyICE Unfriendly and impersonal
dirty mugs were outside our suite for three days. bathroom not properly cleaned. staff were unfriendly. no one welcomed us. it is shame, they behaved as if we were not there. staff were very impersonal
June 4, 2013
Rated 4 out of 5 by FlyerGuy Excellent airport hotel
I regularly stay at this property when in Tampa for a night and have never been disappointed. Rooms are all very standard, but comfortable, clean, and quiet. Only complaint is the crowded parking lot.
May 29, 2013
Rated 4 out of 5 by Peter Reasonable hotel
Nice building and helpful staff. Rooms looking a bit dated though, but clean, tidy and comfortable
Convenient location for the airport.
No free breakfast is a downside.
Would stay again and recommend.
April 22, 2013
Rated 2 out of 5 by ChicagoGuy This hotel is in a good location
This hotel is very close to the Tampa Airport. It is very close to two shopping malls with several restaurants at different price points. This hotel is located next to a highway. I was assigned a room next to the highway, and it was very noisy. The room size was ample, but the sheets were very thin (unlike most Sheratons I have stayed at). The room was renovated, but the toilet and the doors were old and original. The front desk staff and the restaurant staff were very nice and accommodating. The housekeeping staff could have done a better job keeping up with the lobby area seating areas and bathrooms. Also, after I checked into my room, I asked two cleaning ladies outside of my room for an extra set of towels, since I was traveling with my family and there were four of us. They both told me "no", they couldn't give me more towels. This really upset me because I am a Platinum member, was located on the SPG floor, AND they both had their housekeeping carts with them that was full of clean supplies. I dried off after my shower with a hand towel. Yes, that is how a Platinum was treated.
April 8, 2013
Rated 2 out of 5 by FortuneJ Hairy Situation
I normally enjoy my stays at Starwood Hotels, but I can say that I will NOT be staying at the Sheraton on W. Cypress in Tampa, FL ever again. I entered the Executive Suite to find that none of the light switches worked because no one took the time to turn the light on that connected to the switch. Walking into the bedroom there was no light switch. Once I was able to light the room I found hair, and lots of it all over the sheets. There were several lengths which gave me the feel that the room had been used "at the hourly rate" (if you know what I mean). Housekeeping was prompt to come and change the sheets. I entered the shower to find that the faucet accents were falling off the wall and all the vents were filled with dust. Disqusting! Now to using the sink... The sink stopper was left in the down position and had broken. There was no way to unstop the sink. I had to use the room key to pry the drain open. After explaining all of this to the attendant I was offered no compensation for the horrible room I was given. I guess I need to get wild and act out to be treated like a loyal customer. Never again... The restaurant was good though.
December 3, 2013
Rated 4 out of 5 by BozemanTraveller68 Solid Sharaton
Stayed for one night. Room was good sized and clean. Seems to have had a fairly recent renovation in the rooms. Bed was comfortable and room was quiet despite a large group of kids stay at the hotel.
May 7, 2013
Rated 3 out of 5 by Unhappy2014 It's an ok hotel.
Ok.Could work on the cleanliness
January 13, 2014
Rated 5 out of 5 by ckamey Sheraton W Cypress St Tampa FL
One of the nicest Hotels that I have ever stayed. The staff was outstanding! Friendly and professional.
I will be going back for my stays when I am in that area.
November 15, 2013
Rated 3 out of 5 by fanofyankees Accepts pets
Price is fair but you get what you pay for...
January 6, 2014
Rated 5 out of 5 by happycamper Great place to stay
Needed a layover from a cruise. Stayed here and was very satisfied. Excellent choice for families. They provide a shuttle service for nearby locations and to the airport. Highly recommend!
February 5, 2013
Rated 5 out of 5 by PJ50 Very accomadating.
This hotel was very accomadating. Staff was pleasant and easy to work with. Shuttle to airport made traveling easy. Beds were very comfortable. Was disappointed that the pool was indoors.
January 4, 2013
Rated 5 out of 5 by Marcia58 Tampa stay
Great place to stay. Staff pleasant and helpful. The suite was much better than expected. Bed and pillows was a bit soft for me but I would stay here again. St John's food was also good.
September 7, 2012
Rated 5 out of 5 by Susan Great Stay
Ideal stay for the business traveler... I checked in at 10 in the morning and was able to work all day in my very comfortable room... furthermore, this room was booked with SPG points!
May 26, 2013
Rated 4 out of 5 by Mark64 A great find
The hotel is in a great location and the bed is extremely comfortable.
December 28, 2013
Rated 4 out of 5 by YukonCornelius Great Location
Check In staff is hit and miss. Seems half the time our experience with them is perfect, the other half, well...
December 10, 2013
Rated 5 out of 5 by salty7c CLEAN, FRIENDLY, AFFORDABLE
We have stayed in the Sheraton Suites 6 times in the last 3 months as we are using a medical facility in the vicinity periodically. The Hotel is much more convenient and easier than driving the hour home after procedures. The hotel is perfect for our situation. The bedroom is separated from the living area with a door so my spouse can be resting while I have access to the rest of the living area with easy chair, couch, TV, large desk, microware and refrigerator. There are large TV’s in both rooms. We have stayed in both the East and West wings toward the front and find it quiet and easy to get sleep.
The price was reasonable for the area and low when you figure in the large amount of space. The entire staff throughout the hotel has been great, going out of their way to make our stay comfortable. The dining room serves very good food again at a reasonable price with a happy staff. The whole hotel is kept very clean and in good repair even if it is not the newest. The rooms surround a large atrium with healthy trees, plants and a running stream which makes for a very restful atmosphere. For our needs it is ideal.
September 19, 2013
Rated 5 out of 5 by QueenBee Very pleasaant experience
From check in to check out, all went smothly. Staff was friendly. I would highly recommend this hotel and if I am ever in the Tampa area again, this is the hotel where I would stay.
March 8, 2012
Rated 4 out of 5 by lgene great get away
Loved the peaceful atmosphere and helpful staff. The surroundings and services of the hotel were excellent.
AAA should add at least another star ( 3 1/2 would be more appropriate)
March 12, 2013
Rated 4 out of 5 by BLM1990 Nice hotel
We thought it was a nice hotel with a good, sizeable room for a family. The kids loved the indoor pool but the water felt cold to the adults. Overall it was a good experience.
December 29, 2012
Rated 4 out of 5 by USMM9312 Location
Great location. Close to most significant places in Tampa.
December 28, 2013
Rated 5 out of 5 by Kory AWESOME STAY
Every year my family comes to this hotel and goes to Spring Training, and each year the Staff gets better and better. Look forward to next year, thanks to the Westshore TEAM!
March 11, 2013
Rated 4 out of 5 by Dano20 This hotel met my expectations
I know the elevator is being renovated but it really should be done as soon as possible. Waiting around for it is a real pain. The fitness center could afford a bench press.
January 13, 2013
Rated 3 out of 5 by Apol29 Great hotel with unfriendly staff
the room is great, comfortable and spacious. however i was let down by the staff that seemingly short to answer my questions or request. no smile or welcoming greeting...
January 11, 2012
Rated 4 out of 5 by Dawn Another work trip
Biggest issue I had was there were 2 broken elevators for the entire three days I was there. It took 6 minutes for me to get to the ground floor on the day I checked out
February 8, 2013
Rated 3 out of 5 by jcarrad TV doesn't work and A/C is faulty
Many TV channels didn't work and the A/C did not function properly. Sinks did not drain quickly.
December 8, 2013