Sheraton Suites Tampa Airport Westshore

  • 4400 West Cypress Street
  • Tampa,
  • Florida
  • 33607
  • United States
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Rated 3.9 out of 5 by 483 reviewers.
Rated 5 out of 5 Very friendly and efficient staff Even though there was a problem with our original room, staff immediately gave us another accommodation. Very cold in the room and couldn't get the temp to regulate - we finally called the desk and they walked us through how to turn a/c off - then it was a great room! Thank you September 25, 2014
Rated 4 out of 5 Very friendly and efficient staff Even though there was a problem with our original room, staff immediately gave us another accommodation. Very cold in the room and couldn't get the temp to regulate - we finally called the desk and they walked us through how to turn a/c off - then it was a great room! Thank you September 25, 2014
Rated 5 out of 5 by Great accomaditions I was very well pleased with my room. Excellent facilities, and the room was handi capped accesible which I needed. The staff kept the room in excellent condition September 24, 2014
Rated 2 out of 5 by Needs improvement Air vents dusty and have obviously not been cleaned in recent years. Furniture appeared very old. September 23, 2014
Rated 4 out of 5 by Hotel is very close to the airport Beautiful hotel but a few disappointments. * Room had a musty smell the whole two nights. By the time I reported it the first night they did offer me another room but by then I'd already unpacked everything and didn't want to pack/unpack again. * I asked for a wake up call which I never received. * No paper in the morning. * Bed was NOT soft, slept mostly on the pillows. * Never received $5 voucher due to asking for no room service. September 18, 2014
Rated 5 out of 5 by Great experience One of the best sheraton's! From checking in to checking out - amazing service, room, food. Drinks and appetizers for club members very nice. Continental breakfast was delicious! September 5, 2014
Rated 3 out of 5 by Great Hotel but Poor Internet connection! BE AWARE for Business Travelers. I always like Sheraton Suites. Always nice spacious with separate living room. My overall stay was excellent, the only problem was the internet connection every time i stayed in this hotel, This is was my second time staying in this Property. POOR internet connection INSIDE the bedroom in most rooms. If you using your comp/laptop in the living room, everything works fine, but if you bring your comp to your bedroom, you will lost all the connection. You even can NOT open yahoo or google page. Even my iPhone wasn't detect Sheraton suite wireless inside the bedroom. I was talking to technical support to resolve the problem for 15 mins, but they can't do too much until my last day of departure. For the Management / GM: Do our internal research, bring your laptop randomly to 5 rooms in your property and try connect the internet INSIDE the bedroom. I will bet, 4 out of 5 rooms, 100% guarantee that you will have poor, super poor internet connection. I was staying at room 818, check in 01/17 until 01/10, if you need to contact me, my contacts info, my spg file will be in your comp system. January 10, 2014
Rated 2 out of 5 by What a disappointment For a sheraton I expected more. I had no internet in my room to do my work. I had to call front desk and tech support 8 times but it could not be rectified, I spent a lot of time at a macdonalds where internet is free and always working but uncomfortable and annoying. Parking was a joke. Although front desk did give me one night free, I think you should fire your tech support people and find a company that can fix the issue. March 12, 2014
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