Sheraton Suites Tampa Airport Westshore

  • 4400 West Cypress Street
  • Tampa,
  • Florida
  • 33607
  • United States
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Rated 3.8 out of 5 by 410 reviewers.
Rated 2 out of 5 by What a disappointment For a sheraton I expected more. I had no internet in my room to do my work. I had to call front desk and tech support 8 times but it could not be rectified, I spent a lot of time at a macdonalds where internet is free and always working but uncomfortable and annoying. Parking was a joke. Although front desk did give me one night free, I think you should fire your tech support people and find a company that can fix the issue. March 12, 2014
Rated 4 out of 5 by Great service from the staff We stayed here at both ends as of a 10-day trip across Florida and were delighted. The kids liked the pool and there were a number of restaurants nearby. They were great to us with airport shuttle pick up at 1AM after both of our flights were delayed and also back in the morning to pick up our rental car. April 11, 2014
Rated 4 out of 5 by Good SPG Award Option Great location for the business traveler. Rooms are all suites and kept clean. I've stayed here off and on about once a year for the past 5-8 years and it seemed to me that one of the elevators by the front desk is ALWAYS broken. Very frustrating. Road work on I-275 can wake you up early (5am) in the morning with vehicle back-up alarms beeping. Staff is very friendly. April 9, 2014
Rated 2 out of 5 by Ac no good. 1st night staff not very helpful Ac had problems no one could fix it after 4 phone calls and 3 hours I went down stairs and instead of them going to check another room they sent me. The 2nd day the lady manager of housekeeping should some real concern and that made me feel more at ease. April 9, 2014
Rated 4 out of 5 by Office Manager Rooms were great, shuttle service was not always available. Food for our conference was not top quallity. April 9, 2014
Rated 5 out of 5 by Very good hotel at a great value Even though the architecture is a little unusual for a Sheraton, this all-suite property exemplifies the best of the brand. The folks at the front desk are personable and genuinely interested. They put the hospitality in the hospitality industry.The servers in the restaurant are similarly engaging. My room was spotless and there is nothing that could be criticized. This was my fifth visit, and I look forward to more. April 6, 2014
Rated 3 out of 5 by Service needs some work Stayed at this hotel for business while hosting a training event there. The experience was average. We had issues in our training room with extreme temperatures and also minor set-up glitches. Breakfast was ok except that we were shorted on the last day - ordered full breakfast and received continental. Lunches were not good. My sleeping room was clean and comfortable except for mildew on the grout in the tub/shower - this needs to be cleaned. The toilet malfunctioned everyday and I had to call guest services - annoying. I also received a call on the first night to bring an amenity from the restaurant - because I was hosting the event - at 11:00 at night. I asked them not to bring it then but then never received it for the remainder of the stay. I would stay here as a guest again if needed but would not host another event here. April 5, 2014
Rated 2 out of 5 by Front desk staff and front elevators The staff at the front desk need attention . Your first impression is not good . It's all about the greeting which was very poor. Front elevators are ales unexceptable, they are slow and the maid services keeps the guest waiting be using them verses the back elevators. April 6, 2014
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