Rated 5 out of 5 by PJ50 Very accomadating.
This hotel was very accomadating. Staff was pleasant and easy to work with. Shuttle to airport made traveling easy. Beds were very comfortable. Was disappointed that the pool was indoors.
January 4, 2013
Rated 5 out of 5 by Marcia58 Tampa stay
Great place to stay. Staff pleasant and helpful. The suite was much better than expected. Bed and pillows was a bit soft for me but I would stay here again. St John's food was also good.
September 7, 2012
Rated 5 out of 5 by Susan Great Stay
Ideal stay for the business traveler... I checked in at 10 in the morning and was able to work all day in my very comfortable room... furthermore, this room was booked with SPG points!
May 26, 2013
Rated 4 out of 5 by lmg5141994 This hotel is above average.
I have stayed here 6 times in the last year. Each time my expectations were met. Rooms are clean and comfortable. The staff is good. By the 3rd stay they new me and my group.
December 10, 2013
Rated 4 out of 5 by metaverse Nice hotel in Tampa
Parking is a bit kludge, but it really depends on capacity. Desk staff was always friendly and welcoming. Try to get a room not facing the interstate, the noise can get loud.
December 7, 2013
Rated 5 out of 5 by QueenBee Very pleasaant experience
From check in to check out, all went smothly. Staff was friendly. I would highly recommend this hotel and if I am ever in the Tampa area again, this is the hotel where I would stay.
March 8, 2012
Rated 4 out of 5 by lgene great get away
Loved the peaceful atmosphere and helpful staff. The surroundings and services of the hotel were excellent.
AAA should add at least another star ( 3 1/2 would be more appropriate)
March 12, 2013
Rated 4 out of 5 by BLM1990 Nice hotel
We thought it was a nice hotel with a good, sizeable room for a family. The kids loved the indoor pool but the water felt cold to the adults. Overall it was a good experience.
December 29, 2012
Rated 5 out of 5 by Kory AWESOME STAY
Every year my family comes to this hotel and goes to Spring Training, and each year the Staff gets better and better. Look forward to next year, thanks to the Westshore TEAM!
March 11, 2013
Rated 5 out of 5 by salty7c CLEAN, FRIENDLY, AFFORDABLE
We have stayed in the Sheraton Suites 6 times in the last 3 months as we are using a medical facility in the vicinity periodically. The Hotel is much more convenient and easier than driving the hour home after procedures. The hotel is perfect for our situation. The bedroom is separated from the living area with a door so my spouse can be resting while I have access to the rest of the living area with easy chair, couch, TV, large desk, microware and refrigerator. There are large TV’s in both rooms. We have stayed in both the East and West wings toward the front and find it quiet and easy to get sleep.
The price was reasonable for the area and low when you figure in the large amount of space. The entire staff throughout the hotel has been great, going out of their way to make our stay comfortable. The dining room serves very good food again at a reasonable price with a happy staff. The whole hotel is kept very clean and in good repair even if it is not the newest. The rooms surround a large atrium with healthy trees, plants and a running stream which makes for a very restful atmosphere. For our needs it is ideal.
September 19, 2013
Rated 4 out of 5 by Dano20 This hotel met my expectations
I know the elevator is being renovated but it really should be done as soon as possible. Waiting around for it is a real pain. The fitness center could afford a bench press.
January 13, 2013
Rated 3 out of 5 by Apol29 Great hotel with unfriendly staff
the room is great, comfortable and spacious. however i was let down by the staff that seemingly short to answer my questions or request. no smile or welcoming greeting...
January 11, 2012
Rated 4 out of 5 by Dawn Another work trip
Biggest issue I had was there were 2 broken elevators for the entire three days I was there. It took 6 minutes for me to get to the ground floor on the day I checked out
February 8, 2013
Rated 5 out of 5 by Eella Great staff
The room was great, the bed was amazing.
Staff was friendly and helpful. Would have liked free WIFI access in the room. Would have liked an outdoor area.
December 26, 2013
Rated 5 out of 5 by ckamey Sheraton W Cypress St Tampa FL
One of the nicest Hotels that I have ever stayed. The staff was outstanding! Friendly and professional.
I will be going back for my stays when I am in that area.
November 15, 2013
Rated 2 out of 5 by Alex64 not happy
I had to wait to check in. I paid 193$ cash and i also got charged on my Visa and also got charged double i am not a happy Customer!! I would not stay again.Alexander
October 3, 2012
Rated 3 out of 5 by gerry72 Beds were terrible
I thought all room had the Heavenly Beds. Our bed were so soft, you sunk into the middle of bed. I have stayed alot of Shearton and this was the worse bed I sleep in.
March 27, 2013
Rated 5 out of 5 by Canuck18 Staff was fabulous
We had experienced travel delays and were tired and cranky. The staff were welcoming and very helpful. The shuttle service was particularly great.
January 11, 2014
Rated 5 out of 5 by Dolly38 Hotel has great features. Especially like the atrium features-waterfall, etc.
Enjoyed my stay. Room met my expectations, staff was courteous and helpful, cleaning maids did a great job, food was very good so overall a very pleasant experience.
May 9, 2013
Rated 5 out of 5 by kathy48 Great place to stay.
The check-in was the fastest we've ever had. The room was more than we anticipate, it was fantastic.
February 25, 2014
Rated 4 out of 5 by jr2012 Needs work in the Bathroom
Nice hotel, other than the fact that the bathroom had hair stuck to the walls and the ceiling. paint on the ceiling an the walls was peeling off in the bathroom.
August 24, 2012
Rated 2 out of 5 by Platinum51 Front desk & Check out!!!
The front desk couldn't get our checkout right! I called 4 times & asked for them to correct our bill. Also, the restaurant charged us on free breakfast coupons.
April 19, 2013
Rated 5 out of 5 by Dolphin13 Overnight stay for daughter's birthday
The room was very big and comfortable. It was extremely nice to have a seperate sitting/tv area from the bedroom. Things were very clean and well taken care of.
September 12, 2012
Rated 3 out of 5 by Bill Facilities
Facilities, should offer coin laundry room, internet access should be part of room cost not $9.95 per day, and continental breakfast or voucher for breakfast.
April 6, 2013
Rated 2 out of 5 by Anything Staff's Attitude
Staff acted as though they were doing me a favor, especially during check-in.....very unpleasant initial greeting. This had a lasting effect through my stay.
February 9, 2013
Rated 4 out of 5 by Bucknut Why
The hotel was very very very clean and near the airport. The bathroom needs to be larger
March 1, 2014
Rated 4 out of 5 by onlyrahul Tampa Sheraton
Everything was upto the standard except the rear noise blocking double door which could not be closed all the way so had to bear the noise from 275 highway.
October 31, 2012
Rated 4 out of 5 by kloszewj Room
When I checked into my room it seemed very cold to me. The thermostat was set on 75 so I turned it up. Within and hour it seemed colder so I turned it up to 85. This did not make any difference in the room temp. I called down to the front desk and they sent someone up. He offered to put it on heat but this would not help. I just wanted to air to quit blowing so cold and hard. He turned the air off and said that's the best he could do at the time. During the night I had to get up several times to turn the air back on because it got very stuffy in the run then within 30 minutes it was so cold I think I could see my breath. I ended up spending the evening wrapped in a blanket or in bed with extra covers. This this not help since I did have work to do in the evening and ended up not being able to do it in the quiet of my room but had to go down to the lobby. Everything else about the hotel is great but after this room experience I don't know if I will stay here again. When I checked out all they could say is we're sorry. I think the thermostat needed changed or if it took batteries maybe new batteries but, the maintenance only wanted to turn the heat on or turn the unit off. He was nice but I was very cold and uncomfortable all night and did not sleep well because of this.
March 28, 2014
Rated 2 out of 5 by FortuneJ Hairy Situation
I normally enjoy my stays at Starwood Hotels, but I can say that I will NOT be staying at the Sheraton on W. Cypress in Tampa, FL ever again. I entered the Executive Suite to find that none of the light switches worked because no one took the time to turn the light on that connected to the switch. Walking into the bedroom there was no light switch. Once I was able to light the room I found hair, and lots of it all over the sheets. There were several lengths which gave me the feel that the room had been used "at the hourly rate" (if you know what I mean). Housekeeping was prompt to come and change the sheets. I entered the shower to find that the faucet accents were falling off the wall and all the vents were filled with dust. Disqusting! Now to using the sink... The sink stopper was left in the down position and had broken. There was no way to unstop the sink. I had to use the room key to pry the drain open. After explaining all of this to the attendant I was offered no compensation for the horrible room I was given. I guess I need to get wild and act out to be treated like a loyal customer. Never again... The restaurant was good though.
December 3, 2013
Rated 5 out of 5 by Sunny2013 Impressive!
Fantastic Hotel! Staff was great, rooms were huge and clean and indoor pool was very relaxing. Shuttle and drivers were there every time we needed them!
February 18, 2013