Rated 5 out of 5 by DrMissy Sheraton Suites Tampa Westwood
I was only there overnight on business but it was an excellent stay. I ordered room service for a late lunch. Tatyanna took my order and although she told me it would be 30-40 minutes she called back in 10 minutes to tell me she would be delivering my lunch and it was superb!!
On my way back in from dinner that night I stopped at the desk because I had forgotten my toothpaste. They had some delivered right up to my room.
I used the shuttle to and from the airport.They were prompt and very engaging drivers.
Overall, I travel often and can be very discriminating....I thought this was a great hotel, great service and the price was very reasonable!!
July 26, 2014
Rated 4 out of 5 by 1946Comm Good location/reservation processing
Everyone was cordial and professional. However, I was disappointed when I did not receive an invitation to the evening cocktail hour as I am an SPG member and used points for this stay. When I questioned the attending desk clerk that afternoon about the absence of the invitation he noted that the reservation on the hotel's computer showed I had booked the lowest price room and there was no apparent indication that I used points or was an SPG member. When checking with his manager, he was advised that I should have been extended the invitation for the evening happy hour. Something appears to be wrong with the reservation processing.
July 21, 2014
Rated 5 out of 5 by Nandin77 Flexibility!!
We enjoyed our stay at the Sheraton Suites Tampa Airport Westshore, just an excellent service that exceed our expectations!!, Thank you!!!
July 29, 2014
Rated 5 out of 5 by Shatera21 Will always stay at this location
Preferred Hotel when visiting Tampa...
July 29, 2014
Rated 4 out of 5 by joeblackhorse12659 This hotel has a perfect location
The front desk staff very professional, just only our room have some spot with mildew in the bathroom, the room was in perfect shape and clean, thank you for your attentions.
July 28, 2014
Rated 4 out of 5 by xmxsummer Good for a free weekend
My family and I were going to a 3-day Convention down in Tampa from the 25-27 of July. Originally my mother and I were the only ones that were going to stay over because we had an assignment. In the end we all stayed over for the weekend and I used my points for the stay.
The staff was very friendly and it only took a few minutes on the phone a couple days before to upgrade the room to sleep up to 6 people for no extra charge. The hotel was very nice and the room was what you would expect it to be since it seems like a hotel primarily used by business people needing to stay over somewhere.
There was a charge for the wireless (10$/night) however didn't mind paying it since, as stated before, I used my points to pay for both nights and after we checked out and left I discovered they actually waived the fee, so that was a nice surprise.
The coffee that came in the room was free, but the water was $4/bottle, we had our own water so it wasn't a big deal but something to note.
Over all the stay was decent and I would stay there again if I had the points to do so. It's right across from a mall though we didn't get a chance to see it, and it close proximity to other shops and restaurants.
July 28, 2014
Rated 5 out of 5 by Tampa2014 Great stay
Lovely hotel! Comfy bed, friendly staff, great food and clean environment. Large, well arranged suites. I would stay here again. Thanks and keep up the great job!
July 26, 2014
Rated 5 out of 5 by FloridaNative1 Good Value Airport Hotel with Great Staff
I've stayed here dozens of times over the years and am rarely disappointed.
The hotel has a tropical atrium with large palms and rushing waterfalls making for a relaxing place to have a meal.
The staff is always very friendly, professional and welcoming. The front desk and restaurant staff and management really understand the concept of hospitality. They make me feel at home each time I visit.
The rooms are all suites with a separate living room with work station and mini kitchen with fridge and microwave. The Sheraton Sweet Sleeper Bed always produces a good nights sleep.
As an all suite hotel, they can't provide a me with a Platinum "upgrade" as all rooms are virtually the same. They do however provide Platinums with a voucher for their Monday through Thursday "Suite Reception", an open bar with snacks and a voucher for the breakfast buffet.
The hotel, while very comfortable, could use an update, but that is more than offset by the welcoming staff and good value for an airport hotel. That said, it's highly recommended. There are also two large shopping malls and plenty of quality restaurants nearby.
July 15, 2014