Rated 3.4 out of 5 by 384
Rated 3 out of 5 by Hub53 Great Staff
The staff were the best. But my bed is not the normal Sheraton Sweet Bed. The sheets are washed in some commercial grade cleaner and I could not sleep most of the night as it was very uncomfortable on my skin. Normally when I stay at an SPG property the beds are one thing that I really look forward to (a fantastic night's sleep) Also, the bed is not comfortable at all, nothing like other SPG properties
Also I was very disappointed in the TV in the bedroom was like a computer screen and the sound coming from the TV was like an old time TV. The TV in the living room area did not work
The room was clean and as I mentioned before the staff are very very friendly.
January 5, 2016
Rated 5 out of 5 by MrWynn Great customer service.
Staff went above and beyond for customer service, I believe their names were Tiffany and Meredith. Thanks for correcting the issues.
Aside from that, the couch in the room was pretty worn but besides that, pretty solid room.
August 21, 2015
Rated 5 out of 5 by felece Over-all Rating
My entire family had a superb stay for our family reunion. The hospitality was fantastic. The staff were professional, friendly, courteous and met every request with promptness.
July 14, 2015
Rated 5 out of 5 by twins12 best and fun experience
I had an amazing stay.The rooms was very clean .The service was great by the best employees Tiffany, Markia, and Meredith. By reading the reviews before I visited the hotel I learned u can't listen to others you have to find out on your own. I would definitely come back and recommend.
July 7, 2015
Rated 4 out of 5 by TerriJerry This hotel is beautiful and clean
I lost my diamond ring in the room somehow; when I got back to the room after house cleaning had come, there was my ring placed on a pillow on a freshly made bed! How happy I was for the honesty of the housekeeper, Nadine!! This means so much to me! THANK YOU!
July 6, 2015
Rated 4 out of 5 by justthere sheridan suites
The hotel was close to the airport with friendly staff.
July 2, 2015
Rated 1 out of 5 by Pabs1 Found a mouse outside my room door
Hope you guys really took care of the rodent I found outside my door on the 3rd floor. Let me know if you need proof I got 3 pictures of it staring at my face. I almost stepped on it. Besides that staff was excellent all was good. I was just really grossed out.
June 26, 2015
Rated 5 out of 5 by Niki34 Fabulous hotel
This hotel is very clean the staff is great and the room is very clean
June 18, 2015