Rated 3 out of 5 by Songnick No free parking
No free parking for guest. And After I check out , I leave my family and bags at lobby. I have to drive my car outside hotel exit , then get in again from road to lobby. It's very bad experience.
January 14, 2014
Rated 4 out of 5 by seki facility should be improved
The pool is too small.
It bettert to provide free internet . Other good hotels provide members free internet access.
to save electricty comsuption, it better to introduce auto disconnect switch.
August 3, 2012
Rated 4 out of 5 by Nikolaj54 Sheraton Hongqiao
I use this hotel frequently, close to Hongqiao Airport and Pudong Airport, comfortable and relative quiet area, friendly and helpful staff, Western as well as Asian restaurants around the hotel
July 31, 2013
Rated 5 out of 5 by coolkenny Best service is the best hotel.
You'd better experience first about this hotel rather hanging other hotel in Hongqiao. When I checked in, the hotel staff really made me feel like a valued guest and helped all my inquiries.
April 14, 2013
Rated 5 out of 5 by Penny Love staying at the Sheraton Hongqiao
I stay at this hotel 4-5 times a year, and the staff is always very friendly and genuinely concerned about my well being. The rooms are clean, and I am always recognized as a SPG guest.
November 1, 2013
Rated 4 out of 5 by Sunny SPG Gold member did not get quality check out service
I couldn't believe that a gold member waited at SPG line for 15 minutes. Counter clerk did not even say a word until 5 regular guests checked out. Gold member received the last service.
May 11, 2013
Rated 4 out of 5 by mc33913 food variety in executive lounge
i have access to the executive lounge with the rate I am paying and notice that the breakfast offering is rather limited and static. Hope there can be more varieties. Thanks.
August 6, 2012
Rated 5 out of 5 by Penny great place to stay
The staff at the Hongqiao hotel is always friendly and welcoming. I stay often and it's always an enjoyable experience. The rooms are clean and the beds are comfortable.
January 24, 2013
Rated 3 out of 5 by ueynah mediocre hotel with lackluster service
Medicore service. Lack of attention and busy indifferent incompetent staff (both at front desk and on executive lounge) makes this stay slightly annoying and unpleasant.
March 12, 2013
Rated 4 out of 5 by pum01 This Hotel has Great Location
The location is quite good as its simply a short distance from Hongqiao Airport and close to Commercial Center like Maxdo Center and the district has easy access to CBD.
April 6, 2013
Rated 5 out of 5 by Hart55 Sweet Shanghai
From the minute you walk in to the moment that you depart, the staff is amazing and there to assist. Truly wonderful to be treated like a friend and not just a guest.
November 26, 2013
Rated 4 out of 5 by Boule Swimming pool changing room are below standards
None of the 3 showers in the men's or women's changing rooms of the swimming pool / fitness center are working.... That's very poor!
Especially inconvenient with kids
June 21, 2013
Rated 3 out of 5 by CharlesT Food quality
The food quality was very poor. It was usually badly prepared and had little taste.
the service was below average.
Overall I would NOT RECOMMEND to eat at the hotel.
November 2, 2013
Rated 3 out of 5 by marissol need improvement
TV need improvement, just have 4 good channels.
And most of staffs don't speak english, very hard to have a communication.
We ask for cream cheese and we got a tea.
March 18, 2013
Rated 5 out of 5 by Shane99 Stylish hotel for business travellers
Sheraton Shanghai Hongqiao is a hotel that meets every need of the business traveller, from comfortable rooms to perfect places for meeting business partners.
September 28, 2013
Rated 5 out of 5 by Fredrik001 Choice Hotel in Hongqiao
I recommend the Sheraton Hongqiao for any business or leisure travel in the Shanghai, Hongqiao region.
July 28, 2014
Rated 5 out of 5 by 1flyingdog Yet Again Sheraton HongQiao Does it
Having stayed at this hotel frequently from 2011 to 2013 I can confirm that this is a hotel that understands your needs and is able to meet your expectations
February 20, 2013
Rated 5 out of 5 by Tan1127LLL This Hotel Nice Location, Quite
The Location is Quite and convenience, in front of the Hotel there have shopping mall and many reputable Restaurant, amnd not so far from Singapore Embassy
December 27, 2012
Rated 5 out of 5 by Tom43 High standard to affordable prices
High standard hotel with prices that are good in comparison with a very good breakfast buffet that should make all guests happy. Well equipped gym as well.
September 30, 2013
Rated 5 out of 5 by Eric This hotel is perfect
The location of hotel is continiental for business and shopping, this hotel is famous at perfect services, good enviroment and tasty food
January 31, 2013
Rated 5 out of 5 by xiaon1984 Good Hotel
It is a very good hotel in Shanghai, a little bite old, but very comfortable.
July 28, 2014
Rated 4 out of 5 by Lucky1206 My basic place in Shanghai
I feel I come back home in Shanghai when
I visit this hotel. I like the high ceiling lobby
& club room. I always use the fitness center.
June 19, 2013
Rated 5 out of 5 by Eli9 Excellent Service
Great business hotel close to Hongqiao Airport & Train Station. Comfortable rooms, nice lounge & management always trying hard to assist
September 23, 2013
Rated 5 out of 5 by Henry31 Great club lounge staff
This is one of the best club lounge I had been to in spg hotels. I had over 100 spg stays last year, so I had been to many of them.
January 19, 2013
Rated 4 out of 5 by Jannyfer Hongqiao Sharaton hotel is so so...
Room is clean and good location, Breakfast is good.
But normally man staff was not kind,
and not answered well about my question.
December 25, 2012
Rated 5 out of 5 by Fall Best starwood hotel in Shanghai!!
The employees are pretty polite,enthusiastic.
Fitness room is full of Lifetime facilities and nice Happy Hour with beautiful view
February 20, 2013
Rated 3 out of 5 by aluminumman2013 hotel lift
bad experience since I was struck in lift on 2/26. My room no. was 1929. Questioned to Sheraton safety or preventive management.
March 1, 2013
Rated 5 out of 5 by Silas Friendly and Helpful Staff
The staff is very friendly and helpful. All I had to do was ask. It made my stay in Shanghai very enjoyable. I would recommend.
March 13, 2013
Rated 5 out of 5 by PABOT EXECEEDING EXPECTATIONS
This hotel is great for business because they exceed your expectations, great staff to make you business experience smooth
July 18, 2013
Rated 5 out of 5 by Raul29 This hotel is in an excellent location and the service is excelent
This hotel is excellent!! The Staff is very profesional. Excellent customer service from RADU TARABOANTA!!
April 25, 2014