Rated 5 out of 5 by Tim1959 People make nthe difference
The hotel is located in an expanding area in Shanghai near the Metro Line 2 (Loushanguan Road) the east-west axis through the city, just outside the city center. Nearby there are parks, shopping centers, bars and restaurants. The large traditional-style entrance hall invites to drinks in the evening, several restaurants offering international cuisine, especially recommended is the Giovanni's Italian restaurant in the 27 floor. The rooms are nicely decorated and give a beautiful view of the surrounding area. In this hotel, people make the difference,the staff is very friendly and welcoming, always helpful and knowledgeable ... my first choice in Shanghai
March 22, 2015
Rated 5 out of 5 by Pepe1426 CNY at Sheraton
I have been staying at the Sheraton for the last number of years and always find the staff very welcoming and friendly. There is a lovely warmth about the place. The area around the hotel boasts at least five shopping malls with all the known designer labels. L'Avenue and The Place (newly built) have some excellent restaurants.
March 4, 2015
Rated 5 out of 5 by kddsl Excellent Stay, Fantastic Staff
The Hongqiao Sheraton has become my home away from home in Shanghai.
The hotel, though aging, is aging elegantly and is very well maintained. All the facilities that any traveler may require are on offer, but that is not the magic of this hotel.
The magic of this hotel is and remains the staff.
Everyone you meet, from the bellman to the managers always have a quick and ready smile and warm welcome, and are always eager to help in any way they can.
Then you have those special people, like Ms. Juliet Zhu, the assistant front office manager, who go way above and beyond to make sure your stay is as pleasant and comfortable as possible, even sending small gifts and personal note cards to greet you when you first get to your room.
Thanks Juliet, and thank you everyone at the Hongqiao Sheraton for making my stays so enjoyable and for easing the hardships of this frequent traveler.
Keep up the great work!
November 30, 2014
Rated 4 out of 5 by MissChen This hotel has the best staff
The staff who helped me with my stays at Sheraton Hongqiao this year made my business travels much more enjoyable.
September 13, 2014
Rated 4 out of 5 by August09 The TV network needs upgrade
Comfort bed, clean bathroom, responsive reception etc. all were good, EXCEPT for the TV network. The unstable Satellite signal has brought significant impact to the TV shows. As told by the staff, this hotel has adopted Satellite TV instead of Cable TV, therefore no way to avoid such unstable signal problem. I do think something should be done.
August 11, 2014
Rated 5 out of 5 by Fredrik001 Choice Hotel in Hongqiao
I recommend the Sheraton Hongqiao for any business or leisure travel in the Shanghai, Hongqiao region.
July 28, 2014
Rated 5 out of 5 by xiaon1984 Good Hotel
It is a very good hotel in Shanghai, a little bite old, but very comfortable.
July 28, 2014
Rated 3 out of 5 by AaronHK Room is not well prepared 1842
I stay in the room 1842, the room is not well prepared, the bathing hub has some rubbish close to the drain (cotton rub).
Room 1842 is smooking floor, so I would recommend people like me with allergy NOT staying this room or smooking floor.
Overall, the room 1842 makes me feeling uncomfortable even with the light is not strong enough
July 27, 2014