Rated 4.1 out of 5 by 129
Rated 4 out of 5 by InternationalWanderer Long stay
I stayed 10 days this time and I was upgraded to a suite. The facilities in the room are great even though the hotel itself is really old. The safe is so old that even some of the staff do not knwo how to use it. The TV is a bit small but the bath room is ok. The gym has limited types of equipment and the swimming pool is like a pond but good for kids. The lounge is cosy and the staff(Jane if I remember correctly) has great smile all the time.
July 17, 2014
Rated 5 out of 5 by SingaporeBizMan Sheraton Hong Qiao
I have been staying at the Sheraton Hong Qiao for three years now........... Even though I am not there as often as before, they still remember me and treat me as a VIP. Great hotel, Great service and in a ideal location.
July 18, 2014
Rated 5 out of 5 by kddsl Another Great Stay
As the title says, I had another great stay at the Shanghai Hongqiao Sheraton.
Very friendly and flexible management for things like upgrades and early checkins/late checkouts for SPG Elite members.
June 25, 2014
Rated 5 out of 5 by vincentg88 Hotel with Good confort
Still one of my favorite hotels to stay in Shanghai, although it has been operating many years, the hotel room condition is still very good, especially their suite room which has Chinese tradition taste with an artistic impression.
In addition the management of the hotel has been putting big oranges/apples/pears in a bucket beside the Club floor lift lobby was very nice gesture to SPG member.
June 22, 2014
Rated 5 out of 5 by CharlesT Fantastic Service and Friendliness
My stay was very enjoyable. The staff were
very nice at checking and during my whole stay.
the rooms were clean, food was good. If you are visiting Shanghai I highly recommend this hotel.
My Thanks to Alex and Charlene at reception and also Juliet Zhu Assistant Manager
May 27, 2014
Rated 3 out of 5 by Stantheman suites need improvement
my suite bedroom had a door to the floor hallway. Sleeping in bed I could hear voices down the corridor.
February 2, 2012
Rated 1 out of 5 Smoking room
I use your hotel many times.
I always request Non-smoking room and arrive same time. But staff could not find avairable room. I felt very bad with smell of smoke...
June 2, 2013
Rated 5 out of 5 by squeeish Excellent hotel with average food
Staff are polite and friendly and speak English.
Room is clean and comfortable with adapter-free power points. Wifi and Internet service is fast. Towels were ample and TV channel selection was good.
Taxi service is fast.
The variety of food available at breakfast should be rotated/increased.
May 7, 2014