虹桥喜来登上海太平洋大饭店

  • 中国
  • 上海,
  • 上海
  • 遵义南路 5 号
  • 邮政编码 200336
  • 地图

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Rated 4.1 out of 5 by 135 reviewers.
Rated 3 out of 5 by suites need improvement my suite bedroom had a door to the floor hallway. Sleeping in bed I could hear voices down the corridor. February 2, 2012
Rated 5 out of 5 by Fantastic Service and Friendliness My stay was very enjoyable. The staff were very nice at checking and during my whole stay. the rooms were clean, food was good. If you are visiting Shanghai I highly recommend this hotel. My Thanks to Alex and Charlene at reception and also Juliet Zhu Assistant Manager May 27, 2014
Rated 1 out of 5 Smoking room I use your hotel many times. I always request Non-smoking room and arrive same time. But staff could not find avairable room. I felt very bad with smell of smoke... June 2, 2013
Rated 4 out of 5 by This hotel has the best staff The staff who helped me with my stays at Sheraton Hongqiao this year made my business travels much more enjoyable. September 13, 2014
Rated 5 out of 5 by Very enjoyable Classic architecture of hotel was very comfortable and easy to access. I enjoyed the front desk, exec lounge and gym personnel's service, speed and efficiency. But I have TWO points/issues: 1. SPG Plat member points -I had dinner at Giovanni's and paid seperately from my hotel bill on my card with SPG Platinum but the Giovanni staff seemed to not be able to discount 15% for my dinner - maybe I misunderstood or they did but I thought SPG Starpoints could be gained. 2. Room smell: The room I had was comfortable except for a musky, moldy smell that is on the curtains and carpet - this is due to windows not being opened and the curtains, carpet are not cleaned often enough - this leads to a n 'old' smell - that is not inviting - I suggest a thorough cleaning of the drapes, upholstery and flooring to eliminate odors. June 1, 2012
Rated 4 out of 5 by "A" hotel for China I stayed at numerous hotels in China throughout a month long trip and this rated as the 2nd best out of about 7 hotels total. The staff spoke English extremely well and asked for my SPG membership when checking in. Extremely comfortable bed and the most English channels of any Chinese hotel I was out as well. Unfortunately, same plague as *EVERY* other hotel I stayed out in China in that air conditioning is sporadic. Breakfast buffet had a massive variety, pastries and bacon delicious, fried rice was far too dried out but since it was my last night in China I didn't each much so this was forgivable. I have no doubts they would've fixed if I'd asked because the staff was so helpful and friendly. May 9, 2013
Rated 4 out of 5 by The TV network needs upgrade Comfort bed, clean bathroom, responsive reception etc. all were good, EXCEPT for the TV network. The unstable Satellite signal has brought significant impact to the TV shows. As told by the staff, this hotel has adopted Satellite TV instead of Cable TV, therefore no way to avoid such unstable signal problem. I do think something should be done. August 11, 2014
Rated 4 out of 5 by Recognition to the housekeeping staff In my last stay, my gold necklace was left in the safe, I didn't realise it until the Sheraton Hong Qiao staff contacted me and told me the valueable personal belonging is found by the housekeep staff and is well taken care by the hotel. It can be returned to my friend or my next stay. In fact, I will come back in one week time, so I just thank his call and help to keep my nacklace. I will return in next week and personally thank their professionalism and great ethical staff. Please also help recognize the good behavior and reward the management and staff. Thank you very much October 22, 2013
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