Rated 5 out of 5 by Cindy34 This hotel is EXCELLENT
I like Sheraton Bandara Hotel Jakarta because this hotel is in the convenient and perfect place for people who tired from their long journey and do not want to be stuck in the Jakarta's traffic. We got upgrade to Junior Suite and we were amazed with how big the room is, the facility and the food. Our children loved staying there! Eventho it is our first time staying at Sheraton definitely we will go back to stay there again. I must say its worth of money to stay there. Nice foods, friendly staffs, nice atmosphere.
July 20, 2014
Rated 4 out of 5 by DBT001 Made you feel like a diamond
Very responsive hoteliers, accommodative and will do their best to make your stay a comfortable one.
July 20, 2014
Rated 5 out of 5 by Wasserburg Late arrival, excellent relaxation
It was a short stay, from late night until early morning. But I experienced a 100% relaxation. Everything was perfect. - How about your CSR activities? As your customer from far away I would be interested to get more information about it. If you need any advice, please ask me.
June 27, 2014
Rated 4 out of 5 by Beng2 Room
From my first day till checkout, I had some problems with mosquitoes in my room. I had brought this up with Housekeeping, and they did provide me with the mosquito repellent, but this didnt seem to work. Housekeeping would know because she would see the dead mosquitoes on my bathroom mirror, after i have successfully killed them :-).
July 13, 2014
Rated 5 out of 5 by Pilot747 Excellent
A must Hotel for any occasional close to the Airport and for relax
June 29, 2014
Rated 4 out of 5 by Selene Great Airport Hotel
It was the perfect location to be outside Jakarta but close to the airport. We stayed at hotel and had conference there. Airport is 10 minutes away and our speakers and us didn't have to worry about traffic in Jakarta.
The hotel is going thought renovation as you can tell it is an older hotel. A good number of rooms are already renovated and the lobby is very pretty. When I was there in June, they were building the tapas bar in the pool area. Renovation is delayed and they were supposed to finish in May. I think is now planned for July opening. The rooms near the pool area where construction is happening can be noisy during the day but rooms not as close won't hear anything.
The staff is super friendly and so nice. They were very helpful during my stay.
Meeting space was great. Our meeting room was the biggest and very spacious. Super high ceilings. Because of this, the screen we had seem to be very small. A good suggestion would be they could make arrangements to have the front wall of the room as a projection screen. I think they used to be a built in screen but it was broken.
Food was great and I enjoyed a lot. Very spacy local Indonesian food but still delicious! I tried as much as I could. Also good variety for those who prefer the regular food.
Because the hotel has a lagoon, you might encounter mosquitoes. They had me for dinner on my second night! I let the hotel know and they provided me with anti-mosquitoes plug ins, and they work wonderfully! So at your arrival ask for one of they and they'll provide you with the plug in and refills.
I also used the Spa and this was very good. The prices are soo inexpensive! With that said, it also shows you are not paying that much. The massage beds need to be updated since they are the type that do not have the face hole, hence is not that comfortable to get a massage with your head facing one way. The towels used are very thin and not plush at all. And it would be great if they provided you with warm sheets at the time of your massage. The showers also need some upgrading. The massage itself was very good and I enjoyed it. The service was also good and people in the SPA were also very nice.
I liked the hotel and I would recommend it. I think it will be better when all the reno is over.
July 13, 2014
Rated 5 out of 5 by Gary60 Great location close to Airport
First impression is that the hotel looks a little "tired" but the overall condition of the rooms is excellent and kept very clean. All the staff are very friendly and very helpful.
June 13, 2014
Rated 4 out of 5 by CoD2014 oases near the airport
just a few miles from the airport and half a hour drive from city centre (depends on traffic jam) friendly staff and very good food
July 4, 2014