Rated 5 out of 5 by mamamamamam Perfect location, Very kind staff
The location is just below 10mins by car.
They really welcome me also give benefits as a platinum member.
Also it is only SPG Cat 2. hotel~!!
Rated 5 out of 5 by asujanto Love it
Once again I get a very satisfactory service provided by the Sheraton Bandara. From pick-up after I pass through Indonesian immigration, luggage retrieval, transport to the hotel, check in was quick, upgrading room, internet in the lobby and in the rooms. Check out is quick as well the transport back to the airport. Everything I value very well. For sure I will be back again to stay at this Sheraton Bandara when I was flying to Jakarta
Rated 5 out of 5 by Cohespa Confinience room
This hotel have a great room, no carpet using natural wooden floor. Excelent quality of towel and cleaness of the towel and linen
Rated 5 out of 5 by DubaiTransit13 Transit Customer
I arrived at the hotel late at night, ir's located close to the airport and it was good to be met by friendly helpful staff.
Rated 5 out of 5 by Simon Excellent Staff and GM
Good experience and would recommend based on staff and GM.
Rated 5 out of 5 by pukkapon this hotel has greatful features if a bit clean
We recently took a vacation to Jarkarta. We chose to stay at the Sheraton Bandara located nearby the airport.
We stayed there for 2 nights. We picked your hotel because of the location, and some positive reviews I had read online.
We had a great vacation and enjoyed visiting your hotel, We liked the restaurant at your hotel, and the location was perfect. However, we were a bit disappointed in the cleanliness of our room. We found hair on the bathroom floor when we arrived. In addition, the floor had crumbs and needed to be vacuumed.
Ms Susan at front desk always made my day. she so nice and friendly. her smile will bring us back to your hotel again.
Rated 5 out of 5 by debinator Superb hotel
We had made a reservation at the Sheraton Bandara for 1 night on our stopover in Jakarta on our way to board a live aboard scuba boat. We would then be coming back to Jakarta 2 weeks later and spending 3 nights in the city at another hotel. However, after the first hour at the Sheraton, we cancelled the other hotel and made reservations to stay here instead. We had a very nice stay on both ends of our trip and would highly recommend this hotel. Our rooms were very clean, the hotel personnel were very friendly and helpful and the restaurant served delicious meals. The concierge was very helpful with planning our excursions too. Overall, a very pleasant stay and would definitely stay here again.
Rated 5 out of 5 by HawaiiSamurai Great Option
First off, this is an airport hotel. So, one should not expect an easy commute into central Jakarta from the hotel.
However, if you are coming in from abroad and have a layover before flying domestic, it is a great option. It also is wonderful for those looking to escape Jakarta for the weekend but don't want to fly to Bali or Jogya. I really felt like I was on holiday while staying at the hotel, which is not what one would expect in Jakarta.
The only downside was the airport shuttle, which is difficult to find and hard to take advantage of (I waited for 1.5 hours for it to arrive after requesting it). I would highly recommend contacting the hotel prior to arrival to let them know your flight information so that the shuttle reservation can be prepared ahead of time.