Rated 2 out of 5 by Alexander1111 Can't be worst anymore of SPG
First of all, I do appreciate my room was being upgraded to Ambassador Suite, which made my trip even more efficient and I could complete my tasks quickly.
However, it's more and more things disappointed me from Sheraton Bandara.
First thing first: food. I always take in-room dining at Sheraton Bandara because I need to work overnight in my room. I need quality food to give me energy to work. I never worry how much I have to pay, but a US$30 steak your chef simply ruined it - no any taste of beef and not hot at all.
For breakfast, I have no idea why you have to keep all these seeds in the fresh orange juice in my glass. Is it you have to prove to your customers that it's fresh?
But I could see some modifications work done in your hotel, it feels more modernized and more close to customers' expectation. The pool-side modification was one of these I liked most.
Mosquitoes problem was still the most annoying, if I was staying on 1/F I don't think I could have sleep at all.
The bed was still the best of Sheraton among all hotels! I could not have good sleep a week before in Bangladesh which was not in Westin Dhaka, but I could get some good rest in Sheraton Bandara.
January 22, 2015
Rated 4 out of 5 by Hansong Most convenient hotel near Jakarta Airport
To catch the early morning flight, this is my first choice hotel just next to Jakarta airport.
Don't have to worry about the traffic jam.
Hotel facility is a bit old, but quite clean.
November 30, 2014
Rated 5 out of 5 by Mia1302 This hotel has great internet connection
This hotel is easy to reach and find because it is located near the highway to the airport. I loved the overall view of the hotel. I loved the great internet connection which was very fast that helped me to do the work.
November 10, 2014
Rated 5 out of 5 by mamamamamam Perfect location, Very kind staff
The location is just below 10mins by car.
They really welcome me also give benefits as a platinum member.
Also it is only SPG Cat 2. hotel~!!
December 23, 2013
Rated 5 out of 5 by asujanto Love it
Once again I get a very satisfactory service provided by the Sheraton Bandara. From pick-up after I pass through Indonesian immigration, luggage retrieval, transport to the hotel, check in was quick, upgrading room, internet in the lobby and in the rooms. Check out is quick as well the transport back to the airport. Everything I value very well. For sure I will be back again to stay at this Sheraton Bandara when I was flying to Jakarta
September 7, 2013
Rated 4 out of 5 by panenco It is a beautiful hotel with beautiful surrounding
some of the facilities need refreshing. The food became average
November 29, 2014
Rated 2 out of 5 by monique1955 This hotel is a low level Sheraton
When you arrive at the airport, that you do not know, if you call the hotel, they tell you the shuttle will pick you outside. But where outside ? So, you wait, expecting a van or a bus showing the Sheraton name. After about half an hour waiting,I called the hotel, but no answer. Finally,I took a taxi.
I discovered later that the shuttle (a van with only 5 seats (!) has no sign of Sheeraton on the left hand side. So, no chance for me to locate it.
When I arrived at the hotel, the registration took about 30 minutes, the guy at the reception first did not retrieve my reservation, then did not seem efficient at all. There was a lot of noise coming from downstairs, with a very loud music. We were told that it was the employees day ! This explained why nobody answered the phone. Finally, the dinner was a nightmare: very few employees (extras?), dirty tables, the buffet showed empty plates or cold dishes, and moreover was very expensive. I think that such hotels should not accept customers when employees are eating and dancing. Also, the shuttle should be clearly identifiable.
December 15, 2011
Rated 4 out of 5 by expat56 Airport stop over
Stayed at the Sheraton Bandra(Airport) hotel.
The hotel undergoing much needed renovations to update the once elegant Bandra.
Location is right by Jakarta international airport and a Great Golf course.
Service is first rate.
Spa is respectable.
Fitness is dated and small.
October 10, 2014