Rated 5 out of 5 by Mia1302 This hotel has great internet connection
This hotel is easy to reach and find because it is located near the highway to the airport. I loved the overall view of the hotel. I loved the great internet connection which was very fast that helped me to do the work.
November 10, 2014
Rated 5 out of 5 by mamamamamam Perfect location, Very kind staff
The location is just below 10mins by car.
They really welcome me also give benefits as a platinum member.
Also it is only SPG Cat 2. hotel~!!
December 23, 2013
Rated 5 out of 5 by asujanto Love it
Once again I get a very satisfactory service provided by the Sheraton Bandara. From pick-up after I pass through Indonesian immigration, luggage retrieval, transport to the hotel, check in was quick, upgrading room, internet in the lobby and in the rooms. Check out is quick as well the transport back to the airport. Everything I value very well. For sure I will be back again to stay at this Sheraton Bandara when I was flying to Jakarta
September 7, 2013
Rated 2 out of 5 by monique1955 This hotel is a low level Sheraton
When you arrive at the airport, that you do not know, if you call the hotel, they tell you the shuttle will pick you outside. But where outside ? So, you wait, expecting a van or a bus showing the Sheraton name. After about half an hour waiting,I called the hotel, but no answer. Finally,I took a taxi.
I discovered later that the shuttle (a van with only 5 seats (!) has no sign of Sheeraton on the left hand side. So, no chance for me to locate it.
When I arrived at the hotel, the registration took about 30 minutes, the guy at the reception first did not retrieve my reservation, then did not seem efficient at all. There was a lot of noise coming from downstairs, with a very loud music. We were told that it was the employees day ! This explained why nobody answered the phone. Finally, the dinner was a nightmare: very few employees (extras?), dirty tables, the buffet showed empty plates or cold dishes, and moreover was very expensive. I think that such hotels should not accept customers when employees are eating and dancing. Also, the shuttle should be clearly identifiable.
December 15, 2011
Rated 4 out of 5 by DBT001 Made you feel like a diamond
Very responsive hoteliers, accommodative and will do their best to make your stay a comfortable one.
July 20, 2014
Rated 5 out of 5 by Wasserburg Late arrival, excellent relaxation
It was a short stay, from late night until early morning. But I experienced a 100% relaxation. Everything was perfect. - How about your CSR activities? As your customer from far away I would be interested to get more information about it. If you need any advice, please ask me.
June 27, 2014
Rated 5 out of 5 by Gary60 Great location close to Airport
First impression is that the hotel looks a little "tired" but the overall condition of the rooms is excellent and kept very clean. All the staff are very friendly and very helpful.
June 13, 2014
Rated 5 out of 5 by Akha4000 This hotel feels like a Bali resort
This is an excellent place to relax and sit poolside and go for walks around the grounds. When the new poolside bar is open it will be even more so. The spa and gym are excellent. All the staff of hotel are very attentive and friendly.
May 15, 2014