Rated 5 out of 5 by Blondie77 Staff was wonderful
We stayed at the Sheraton Galleria over Christmas for five nights. The hotel was beautiful, spacious, and very clean. Sannette, the Club attendant, was sweet and kind to us every morning. One day I went without everyone in our group, and she gave me an update when each person had been by to have breakfast. The gentleman in the Starbucks remembered my order each day, and reminded me when I ordered it incorrectly. We'll definitely stay here on future visits to Atlanta.
December 31, 2015
Rated 5 out of 5 by Tysh1141 The new decor is beautiful:)
My stay was amazing that I rebooked for week arriving Dec-27 thru Jan 1. I could've stayed downtown but because how awesome this hotel is I'm returning. Chef Harold food was amazing. The bartender she made great drinks. The staff was so nice. Thanks a million
December 18, 2015
Rated 5 out of 5 by December1 Weekend Getaway
Our stay was wonderful the only complaint we have is that the refridgerator did not work. Very Nice rooms. I also noticed that my account was charged more than my initial invoice when I checked out. Other than that no complaints.
December 14, 2015
Rated 1 out of 5 by Linghu Very Poor Service!!
I did not receive my billing information after my stay of 11/30. I called 12/08 night. The night shift staff was not very helpful at all ... she just told me to call back in the morning. I asked if I could ask her to leave a note for the front desk for me. She just hung off the phone. So, I called back, and the phone was busy. After 20 minutes, she finally picked up, and she told me to hold. After holding for more than 6 minutes, I called back again. This time she did not even pick the phone up ... just let it ring ... is that how Sheraton treats the guest???!!!
December 8, 2015
Rated 5 out of 5 by kcbre this hotel has great service
Great stay. Responsive staff, good food, wonderful accommodations.
November 2, 2015
Rated 4 out of 5 by JayDay Good Stay
Although Renovations were going on it was still a pleasant stay. Staff was Okay...could have been more receptive when we arrived.
October 20, 2015
Rated 5 out of 5 by Sallyq2002 Enjoyed my stay!
Nice location and the room was very nice.
August 30, 2015
Rated 5 out of 5 by Derrick82 The hotel is a great place to stay.
The hotel is very accommodating, service, comfort, shopping, convenient to all your needs
August 30, 2015