Rated 4 out of 5 by Meme626 I was shocked with the room design Better than expected
Tommy who assisted me while in the business center was AMAZING! Great personality, amazing energy and very hospitable.
November 22, 2015
Rated 4 out of 5 by Skanth45 All What i Needed
I had booked a double bed with a sofa bed in the living room. The TV in the Bedroom can be replaced, it has a nice closet for clothes storage , bathroom is small, but OK. Cleaning is top class, we stayed for 4 days and the room was clean whenever we returned to the room. The balcony is real small, 2 feet in length and quite wide .
The breakfast / lunch was very good with a huge variety. This is quite close to the airport and 10 min away from the beach . Overall a satisfactory stay,
November 17, 2015
Rated 4 out of 5 by Sergant nice hotel, but staff is required to change
this's nice hotel with suites, room is comfortable, but bathroom is TOO narrow and small. No fan in bathroom. Waterpool and jacuzzi are a little bit dirty. Club room is good, food is "so so", reception is perfect, but black staff is working TOO SLOW. for example i've waited the regular towel at the room about 2 hours. i've called to guest service 3 times and reminded about my room that we don't have a towels. oh my god!
November 16, 2015
Rated 5 out of 5 by DJP55 Fantastic stay for work-cation
We spent 9 days at this property in October 2015 and truly had a wonderful stay. I had come for a couple of work meetings and decided to bring my wife and infant daughter and turn the trip into a work-cation. The staff took such wonderful care of us. A special thanks to Julie (concierge) Ashli (front desk) Monica, Gavi and Jean (breakfast staff) who always greeted us with warmth and ensured we were happy. All the rooms are spacious suites and they provided a crib for our child to sleep in. We took advantage of the pool and gym regularly. I also spend a lot of time in atrium on my laptop working. We will definitely be back very soon at the people are wonderful and this property is excellent value.
October 23, 2015
Rated 5 out of 5 by wayne12337 Oct 2015 stay TOMMY IN CLUB LOUNGE MADE OUR STAY GREAT
Stayed for 5 nights, Tommy in the club lounge in the evenings made our stay great.
Thank you Tommy your a great host
Wayne and Maureen
October 21, 2015
Rated 4 out of 5 by lee88 great stay
everything about my stay was perfect
September 11, 2015
Rated 4 out of 5 by Deanna66 Awesome stay!
Stayed 2 nights and had a great time! The staff was great especially Carol at the bar. She was friendly and just a joy to talk to..can't wait to go back. Room was clean and comfortable. Check in/out was fast! Just a great place! Definitely recommend.
September 9, 2015
Rated 4 out of 5 by Srabueno My September Visit
Wow! This visit was made special by one special employee, Ashli. She lights up your front desk with her smile and welcoming energy. She also made our check in extra special. I was the selected guest of honor. Yipee. I felt as if my children and I were at a 5 star because of her. So, I will pardon the fact that the mattress needs to be replaced, shower fixed or even the little roach guest in the bathroom (tee hee) because I felt like an appreciated customer! Ashli has a great future ahead of her in the hospitality industry and I wish her the best of luck in her endeavors! Great hire SPG!
P/S It was so great to see the General Manager giving his sincere pardon for the 5am fire alarm. We appreciate that your emergency alarms work. We felt safe. We were treated kindly by Sheri at the desk when I forgot my keys in the room. It was a scary situation that turned out as a positive learning experience for my children. BRAVO! for the way you handled it all. THANKS for the FREE breakfast as well. :)
September 6, 2015