Rated 5 out of 5 by evudlee Highly recommended
It's just simply a perfect hotel, with perfect personnel, location
February 26, 2014
Rated 5 out of 5 by AndrewBrooklyn Gr8 hotel
This is really good hotel. Only pluses, no minuses. Such a pleasant surprise after a few disappointments in Italy (Sheratons in Bologna and Firenze were awful)
Staff+ (friendly and helpful)
Location+ (renovated old factory)
July 8, 2013
Rated 4 out of 5 by Travelbird Comfortable stay
I just stayed here for 2 nights with my family and enjoyed the big room and a nice breakfast. The bar area and the XII Apostel restaurant nearby were good places for a yummy dinner. Minor hiccups, the shower tube got disconnected (mmm) and the door handles are a challenge... were mastered and I hope to come back soon for another nice stay in Hannover. The morning we left new sweet sleeper bed mattresses arrived, so the next stay will be even more comfortable.
August 31, 2013
Rated 2 out of 5 by NFL8 Poor Room design...
The room I was allocated to included a large staircase, on which a light is permanently on (I guess for safety..). The result of which was that it was impossible to have darkness at night. I asked the hotel staff twice over three nights to do something. Nothing was done...
Much publicity is done around the fact that this hotel stands in the old Pelikan factory... yet very little inside distinguishes-it from any other Sheraton...
June 3, 2013
Rated 5 out of 5 by Vincos An Architectural Gem
OVERALL IMPRESSION: One of the most successful conversions I have seen; this complex of buildings was formerly the Pelikan Pen Factory. The building is extremely interesting as 19th century industrial architecture and the adaptation has been done with sensitivity and style. High ceilings, glorious, huge windows and high-design fixtures and furniture definitely give this place an air of chic.
SPG RECOGNITION: Excellent. Upgrade to a Junior Suite with separate living area. Access to the Club Lounge. Breakfast is full beautiful buffet.
THE ROOM: Spacious and elegant with wood paneling, gorgeous fabrics and a virtual wall of windows.
LOCATION: A bit away from the centre but there is a tram line right outside the door which brings you to the train station in a couple of minutes.
EXCEEDED EXPECTATIONS: Service was professional, kind and courteous in every interaction.
November 26, 2012
Rated 5 out of 5 by Canada123 they fixed everything!!
Yesterday, when I checked in, i received a horrible room with steep stairs dividing the bathroom from the bedroom and a very odd layout.
Today, the very kind staff moved me to a normal room--great high ceilings, quiet, good size, very clean, everything great. While I didn't like the original room at all, staff were fantastic in listening to my complaint and making it right. Great work sheraton.
April 8, 2013
Rated 4 out of 5 by LauraLondonUK Pelikan Hotel Hanover
Great building converted with the rooms with lots of character and they are different from each other, great plus if you have to be here often.
Good offer in the fitness centre with plenty of machines and help from the staff.
Good sauna facilities and staff very helpful.
The only downside is that there are not bars around the hotel and the hotel bar has restrictive times
May 27, 2013
Rated 2 out of 5 by Hank Terrible Room...
I stayed in room 320... very Small bed.... stiff hard bed. My neck and back is still hurting from the hours i rested during my visit( to Cebit).... i had to go to down on the stairs everytime i needed to use the rest room.... emagine how hard is that if you are half asleep.... I couldnt wait to leave to another hotel in Brussels (my next stop....)
March 17, 2012