Rated 5 out of 5 by AndrewBrooklyn Gr8 hotel
This is really good hotel. Only pluses, no minuses. Such a pleasant surprise after a few disappointments in Italy (Sheratons in Bologna and Firenze were awful)
Staff+ (friendly and helpful)
Location+ (renovated old factory)
July 8, 2013
Rated 5 out of 5 by DRJRL Another wonderful stay
We had an excellent stay here two years ago, so we actually made a slight detour in our travel plans this year to stay here again. We were once more upgraded to a nicer room due to our SPG elite status - this time to a full suite. We always love their high ceilings (apparently due to it having been a pencil factory in it's previous "life"). It has been very nicely converted into a deluxe hotel that is clean and professionally kept. Top notch staff. The rooms had the best A/C that we experienced in Germany during our previous trip during the summer. This trip was in February, so the A/C was turned off, as is the common practice in Northern Europe. But, they did unlock the room windows for us. so we could cool the room down for our evening's sleep. With the quilts/comforters commonly used in Northern Europe, we like the room to be relatively chilly at night.. Even with the bedroom window open for much of the night, it was still quiet and comfortable . Good selection for breakfast and club lounge is comfortable and they will get you beers from the bar. Once again, I do not know how the "standard" rooms are, but the deluxe rooms are extremely space and well apportioned. If we are ever close to Hanover again during one of our trips, we will make certain to stay here once more! First time we had a little difficulty in determining the exact location of the entrance to the hotel - it is in the back section of the plaza - following the signs in the plaza sometimes can be a little bit of challenge but it is worth the effort.
February 25, 2015
Rated 5 out of 5 by fpindustries Never Write Reviews But Wrote One For This Hotel
I stayed here for 5 days for a convention that was in Hannover. I never write reviews but this hotel was super nice so I decided to write one. The hotel is in an old factory and my room was on the top floor, with a slanted roof inside - really nice place to stay and didn't have cookie-cutter rooms like many hotels. Breakfast was super nice, and as a Platinum Starwood member, there was a lounge downstairs with a very long happy hour. The food there was pretty much enough for dinner and tasty as well. The gym is in a building next door - its not a hotel gym - its an actual super nice full service gym that the hotel just sends guests to. It was a nice treat to have a full gym to work out in during my stay. O I will stay again next time I'm in Hannover!
November 20, 2014
Rated 5 out of 5 by DRJRL Best Starwood experience yet this year
We stayed here for one night during our driving trip from Berlin that included overnight stays in Dresden, Leipzig, Weimar, Hanover and then back to Berlin. Of them all, this hotel was our favorite one. The overall layout of the "Pelican Plaza" is a little confusing and definitive signage to the hotel lobby itself is a bit lacking. I understand that this may be due to the whole building complex being a conversion from the previous pelikan pen factory. This may also explain some of the negative reviews about "unusually designed" rooms in the hotel, We found the conversion extremely well done. Once into the lobby, everything was great for us. Check in was quick, efficient and friendly. It was quite warm outside, and we noticed immediately that the common areas inside were much cooler. We finally had found a place that had good working air conditioning! We were upgraded to a junior suite due to our platinum status. Thank you very much. The room was very spacious, with high ceilings and was attractively furnished. The bathroom had an unusual lay-out that was very convenient and worked well, especially when my wife and I were both getting ready to leave the next morning. The A/C in the room was EXCELLENT! There is a club lounge here, but interestingly, it seems to be converted from a previous room that was part of the dining room. The club room itself and it's offerings are very basic. But during happy hour and for breakfast you can also obtain some items from the restaurant for free and others for a charge. I did note in another review that there was a complaint about the parking area/access. Best way to self park is to (1) leave the car on the side of the drive-way in front of the lobby - go into the lobby and check in first and then take your bags to your room. (2) Then go back to your car and drive down the ramp to the underground parking lot (which is on left corner of the building as you face the lobby). (3) After parking, there is a door on the right side of the exit ramp that leads to a long corridor and then an elevator. (4) Take the elevator up to the marked floor for the hotel (5) exit the elevator and take the marked door to the hotel (across a walkway) (6) open the door at the end of the elevated walkway (bridge) and you are then in the lobby. Sounds complicated, but the route is marked and fairly simple once done. Other positives - (1) The hotel is in a suburban neighborhood, easy to get in and out of town! (2) It is close to the metro. (3) At night, it was very quiet and peaceful in our room (4) Self parking lot was convenient and cost 17 euros ( which was about the average during our trip for parking) (5) My wife uses her ipad up in the room, but I still appreciate and use the free computers in the lobby - again, thank you Sheraton for this! (6) Soups (one tomato and one asparagus with bacon) from the restaurant were excellent. (7) Finally, I must give the highest compliments to Volker, who was taking care of us and another couple in the club lounge, while at the same time he was having to attend to the patrons in the restaurant. He is a real "people person". He was extremely engaging, pleasant and personable in his dealings with us and with everyone else that we could observe. His mastery of English is excellent. He was very efficient, professional and knowledgeable. He is a definite asset to the Sheraton Pelikan. We thoroughly enjoyed our stay here and if we are ever in the area again, will make it a point to stay here once more.
May 16, 2013
Rated 5 out of 5 by Milan11 Coming home
As good and friendly as it was years and years ago when I was regular guest.
November 28, 2014
Rated 4 out of 5 by TRex58 Home away from Home
I have been living (I say living because I have been staying at Sheraton Pelikan almost on a bi-weekly Basis) for the last 2 years due to my business here in Hannover. So it is only natural to want a Hotel that is not just going about business every time I am there, rather a place where I can feel at home. This is possible only through the employees...... oh sorry.... I meant family-members working there. It has gone so far now that I make the extra effort to book the occasional weekend at the end of my workweek just to take in the Hotel leisurely with my girlfriend. So...who says that staying in a hotel is not like visiting the Family???
July 28, 2014
Rated 4 out of 5 by Travelbird Comfortable stay
I just stayed here for 2 nights with my family and enjoyed the big room and a nice breakfast. The bar area and the XII Apostel restaurant nearby were good places for a yummy dinner. Minor hiccups, the shower tube got disconnected (mmm) and the door handles are a challenge... were mastered and I hope to come back soon for another nice stay in Hannover. The morning we left new sweet sleeper bed mattresses arrived, so the next stay will be even more comfortable.
August 31, 2013
Rated 2 out of 5 by NFL8 Poor Room design...
The room I was allocated to included a large staircase, on which a light is permanently on (I guess for safety..). The result of which was that it was impossible to have darkness at night. I asked the hotel staff twice over three nights to do something. Nothing was done...
Much publicity is done around the fact that this hotel stands in the old Pelikan factory... yet very little inside distinguishes-it from any other Sheraton...
June 3, 2013