Rated 4 out of 5 by PermanentTraveller Friendly staff
Hotel staff was very friendly. Location is good as there is a tram station in front of the hotel. As the whole area had been a pen factory in the past, the hotel is very special and has an extremely high ceiling which makes it interesting. The rooms itself are relatively small, but the space is sufficient.
July 2, 2015
Rated 1 out of 5 by AndrewBrooklyn A disappointment
This is a really nice hotel. Food is great, a gym is awesome but I have decided to rate my stay just 1*. Why? Before my stay I really like to follow my reservation trough an SPG app. I was really happy when I found out a day before of my departure that I was upgraded to a one bedroom suite. I had a lot of work to do so it was a pretty good idea to have a separated working space. I checked this reservation again 1h before my arrival to the hotel. In the system I got upgraded room to one bedroom suite. When I arrived to the hotel I was DOWNGRADED to a junior suite. Do not get me wrong. This room was not as bad, working space was not as nice but the room was pretty spacious. I was disappointed because I was downgraded. In my opinion front desk manager should be more responsible. Giving a cool upgrade and later downgrade a guest is not as nice. It is unprofessional.
June 1, 2015
Rated 5 out of 5 by DRJRL Another wonderful stay
We had an excellent stay here two years ago, so we actually made a slight detour in our travel plans this year to stay here again. We were once more upgraded to a nicer room due to our SPG elite status - this time to a full suite. We always love their high ceilings (apparently due to it having been a pencil factory in it's previous "life"). It has been very nicely converted into a deluxe hotel that is clean and professionally kept. Top notch staff. The rooms had the best A/C that we experienced in Germany during our previous trip during the summer. This trip was in February, so the A/C was turned off, as is the common practice in Northern Europe. But, they did unlock the room windows for us. so we could cool the room down for our evening's sleep. With the quilts/comforters commonly used in Northern Europe, we like the room to be relatively chilly at night.. Even with the bedroom window open for much of the night, it was still quiet and comfortable . Good selection for breakfast and club lounge is comfortable and they will get you beers from the bar. Once again, I do not know how the "standard" rooms are, but the deluxe rooms are extremely space and well apportioned. If we are ever close to Hanover again during one of our trips, we will make certain to stay here once more! First time we had a little difficulty in determining the exact location of the entrance to the hotel - it is in the back section of the plaza - following the signs in the plaza sometimes can be a little bit of challenge but it is worth the effort.
February 25, 2015
Rated 5 out of 5 by Milan11 Coming home
As good and friendly as it was years and years ago when I was regular guest.
November 28, 2014
Rated 5 out of 5 by fpindustries Never Write Reviews But Wrote One For This Hotel
I stayed here for 5 days for a convention that was in Hannover. I never write reviews but this hotel was super nice so I decided to write one. The hotel is in an old factory and my room was on the top floor, with a slanted roof inside - really nice place to stay and didn't have cookie-cutter rooms like many hotels. Breakfast was super nice, and as a Platinum Starwood member, there was a lounge downstairs with a very long happy hour. The food there was pretty much enough for dinner and tasty as well. The gym is in a building next door - its not a hotel gym - its an actual super nice full service gym that the hotel just sends guests to. It was a nice treat to have a full gym to work out in during my stay. O I will stay again next time I'm in Hannover!
November 20, 2014
Rated 2 out of 5 by SillyBilly10 Hopeless internet-Noisy Air Con
For a supposedly first class hotel, the wireless internet is terrible.
Slow and drops in and out.
Air con in the rooms is disturbingly noisy.
October 27, 2014
Rated 4 out of 5 by TRex58 Home away from Home
I have been living (I say living because I have been staying at Sheraton Pelikan almost on a bi-weekly Basis) for the last 2 years due to my business here in Hannover. So it is only natural to want a Hotel that is not just going about business every time I am there, rather a place where I can feel at home. This is possible only through the employees...... oh sorry.... I meant family-members working there. It has gone so far now that I make the extra effort to book the occasional weekend at the end of my workweek just to take in the Hotel leisurely with my girlfriend. So...who says that staying in a hotel is not like visiting the Family???
July 28, 2014
Rated 5 out of 5 by fermenvil Excellent Service
First time in Sheraton Pelikan Hotel and the experience was outstanding, from the moment we arrived to the counter until we got to the rooms. People was also very friendly in provifding support and help to know the city.
July 7, 2014