Rated 5 out of 5 by Pmac804 Great Stay
we were there for a funeral and the staff was very friendly and supportive to entire family.
December 8, 2014
Rated 5 out of 5 by Casper1 Consistently excellent
I travel to Chapel Hill several times a year and always stay at the Sheraton Chapel Hill Hotel. I have never been disappointed with the quality of the rooms or the efficiency and friendliness of the staff. The food and service in the restaurant are very good.
December 6, 2014
Rated 4 out of 5 by Glenn82 TV Upgrade
I have the do not disturb on my door and it is 7:30 at night. I get a knock on the door only to see three guys saying they need to come in and upgrade the tv. Really? I asked them if they saw the do not disturb and they said they had to come in. Finally they gave up. Still fuming that's the way a platinum guest is treated.
December 4, 2014
Rated 5 out of 5 by JSM3 After a LOOONG Day.
It was literally one of the coldest nights of the year to date, 37 degrees!! After a long day of tailgating and football we decided we just were not up for the drive back to Charlotte.
What a gift to be greeted by a great front desk person, an exceptionally warm, clean room, and cool crisp bed with snow white pressed cotton.
Need I say more? I was in heaven, And as you can imagine no bags were packed - so they even offered up REAL toothbrushes and Colgate the next morning with complimentary Starbucks in the lobby!!!
WORTH. EVERY. PENNY!!
November 30, 2014
Rated 5 out of 5 by Edith29 The hotel and staff are very welcoming.
Kyle Adams is an angel lady. The staff were really great. They made the wedding reception and our stay exceptional. Steven, Shaun, Louise, Nick, Maria. I cannot remember all the names. They were all wonderful.
December 2, 2014
Rated 5 out of 5 by LiCh99 Excellent
Everything was perfect. No complaints.
November 19, 2014
Rated 4 out of 5 by wigstheome Decent and Dependable
Stayed over on July 4th in room 422. Check in was very slow as a couple of people checking in ahead of me had never stayed at the hotel and the woman at the front desk (to her credit) was very thorough. She did apologize for the wait. Given the physical configuration of the hotel, suite upgrades are basically non-existent, although the Club Lounge was open despite the holiday. The rooms are generally comfortable, and have been renovated, but are on the smaller side. The fitness room is adequate, and wifi is free. The hotel is very convenient to Chapel Hill and Durham, with lots of shopping and dining options nearby.
July 15, 2013
Rated 4 out of 5 by MikeG74 Nov 2014 Stay
Ive stayed in various hotels in the chapel hill area and have to say this one is the best. However the more I stay the more issues I seem to run into. For example, A/C not working in the room and channels not working (ESPN, ESPN2, TNT) but as always the staff is very quick to make things right. I know those issues aren't that big a deal but having to deal with it is an inconvenience.
November 14, 2014