Rated 5 out of 5 by CJAce Much better than thought
I was hesitant on staying here since the reviews by other platinum members were mixed.
Since the rate was real good I thought I'd give it a shot.
First: for an older hotel the lobby was impressive. Spacious and modern. The hotel did a great job preserving surrounding trees on property.
Second: staff was very responsive, Quick , friendly etc. they upgraded me to suite
Third : suite was comfortable w leather sofas , bar and two bathrooms
Fourth: SPG room had good food and staff went out of way to make sure I was happy.
Great for business travelers. I think best deal in Durham/chapel hill area.
July 1, 2015
Rated 5 out of 5 by Larrydr Great Service
My wife and I stayed here for our 39th Anniversary. When we arrived we were impressed with how friendly the staff was. When we got to our room we discovered a nice bottle of champagne and chocolate covered strawberries. A nice surprise.
We also received for each day of our stay free breakfast coupons and the breakfast was excellent with a beautiful atmosphere.
I would certainly recommend this hotel.
June 10, 2015
Rated 1 out of 5 by Jack1233456 Housekeeping is terrible
Housekeeping is terrible, pound on the door early in the morning, despite havin the do not disturb sign on the door. They also only half clean the room and replace nearly no used items.
June 2, 2015
Rated 5 out of 5 by AKirk A hotel with heart
I used this facility while being with a family friend who underwent surgery. The staff and accommodations met and exceeded my expectations!
April 9, 2015
Rated 4 out of 5 by Jobbbbbb Need more light
Room 201 needed additional lighting.
March 21, 2015
Rated 3 out of 5 by papasugi Room air conditoner and restaurant
Air conditioner was out of control to adjust room temp. Although in a cold whether (Arctic Blast), the room tem. was kept at too high and unable to adjust.
The breakfast coupon was applicable and the breakfast was great enough!
However the dinner menu was a bit poor compare with a room service.
February 22, 2015
Rated 4 out of 5 by wigstheome Dependable Sheraton
Checked in on a Sunday evening, which was reasonably quick and simple. Suite upgrades are basically non-existent at this hotel given the lack of suites, so be it, although I was located on the club floor. The rooms are on the small side, but are well furnished and comfortable, and the HVAC units work well. The location is a positive if you are visiting Chapel Hill, and to a lesser extent, Durham. Nothing to write home about, but nothing wrong either.
January 26, 2015
Rated 5 out of 5 by Spice70 Kudos to the Sheton
My wife had surgery at UNC Hospital. The Sheraton was just what we needed f after the surgery. The staff could not
have been any more accommodating. Not
only was the service great, but the attitude and customer service was magnificent. We both appreciated the kindness and excellent service we were afforded during our stay.
January 9, 2015