Rated 4.1 out of 5 by 236
Rated 4 out of 5 by INDY55 !My stay was great
ENJOYED MY STAY WITH THE HOTEL
October 5, 2015
Rated 3 out of 5 by FirstTimeNotImpressed First Time Not Impressed
Upon arrival, one of the beds in my room was dirty. There were stains on the comforter (not easily visible as it was a section neatly folded underneath a pillow area). There were also stray hairs within the sheets. I also found an empty medication bottle near the nightstand. The front desk clerk (I believe his name was Chris) was very apologetic and responsive. He relocated us immediately (even brought the new room keys to me) and, extended coupons for 2 complimentary breakfasts' the next morning. The response was wonderful. The room condition was less than stellar.
September 18, 2015
Rated 4 out of 5 by migsyc Overnight stay for a Wedding
I have stayed at this Sheraton several times before work related. This trip was pleasure. Everything was fine except I did not realize Cosplay was in town. A little disturbing for myself but understand it generates revenue. Brody at the front desk was very accommodating. Love the pillows!
August 10, 2015
Rated 5 out of 5 by CJAce Much better than thought
I was hesitant on staying here since the reviews by other platinum members were mixed.
Since the rate was real good I thought I'd give it a shot.
First: for an older hotel the lobby was impressive. Spacious and modern. The hotel did a great job preserving surrounding trees on property.
Second: staff was very responsive, Quick , friendly etc. they upgraded me to suite
Third : suite was comfortable w leather sofas , bar and two bathrooms
Fourth: SPG room had good food and staff went out of way to make sure I was happy.
Great for business travelers. I think best deal in Durham/chapel hill area.
July 1, 2015
Rated 5 out of 5 by Larrydr Great Service
My wife and I stayed here for our 39th Anniversary. When we arrived we were impressed with how friendly the staff was. When we got to our room we discovered a nice bottle of champagne and chocolate covered strawberries. A nice surprise.
We also received for each day of our stay free breakfast coupons and the breakfast was excellent with a beautiful atmosphere.
I would certainly recommend this hotel.
June 10, 2015
Rated 1 out of 5 by Jack1233456 Housekeeping is terrible
Housekeeping is terrible, pound on the door early in the morning, despite havin the do not disturb sign on the door. They also only half clean the room and replace nearly no used items.
June 2, 2015
Rated 5 out of 5 by AKirk A hotel with heart
I used this facility while being with a family friend who underwent surgery. The staff and accommodations met and exceeded my expectations!
April 9, 2015
Rated 4 out of 5 by Jobbbbbb Need more light
Room 201 needed additional lighting.
March 21, 2015