Rated 3,4 out of 5 by 29
Rated 1 out of 5 by smilele This Stay was not Great
I like this Hotel, Really, Thats why i booked the Hotel again. But this time The Hotel closed the Pool for a privat Party. Thats unfair, i had no Information in the Time of booking or in the Time of Check In. I payed also my Hotelrate, and this is incl the Pool. For me it is very important to use the Pool. The Checkout Person told me she will speak with the GM and she hope i will get some SPG Points. In the time of Check out she offer me for the first 500 points. but this is not ok for this problem.
I heard nothing more from the Hotel. Im really unhappy. Thats why only 1 Star.
27. November 2013
Rated 1 out of 5 by PureGlamTV Never again - dirty rooms
Stayed there for one night and room was dirty, staff unable to handle the request for a room change.
Food and drinks in ClubFloor are good, with a great choice, but still the same problem - dirty place.
May be I had only the wrong day of arrival... but the stay was horrible
25. Oktober 2012
Rated 5 out of 5 by Charlie99999 Charlie9999
Front desk agent Teresa is terrific (100% Platinum recognition). Jr. suite on the club floor has nice view. The quantity of foods provide at club house in the afternoon make you feel at home.
16. November 2013
Rated 5 out of 5 by Helensf Nicest staff
All staff in this hotel were extremely nice and helpful. Another highlight is the club lounge service.
21. Oktober 2013
Rated 5 out of 5 by TandT New Home away from Home while on Business
First time at the hotel, but will definitely stay again.
Works great for us while on business.
A little pleasure to be had with all the amenities.
Staff (without naming names) were beyond excellent.
Front Desk, Bellman and Bartender treated us with great enthusiasm and went out of their way to make sure our needs were met.
Club Lounge is awesome.
SPG value is excellent.
21. Juli 2013
Rated 5 out of 5 by dredayeveryday The Best in the Inland Empire
Hotel staff is extremely accomidating. Parking lot is very safe and patrolled by security at night. The Club Lounge is exceptional...food and service
only thing I would suggest is Yoga balls and mats in the gym
21. Mai 2013
Rated 5 out of 5 by GT34 Amazing
The staff is friendly, they remember you and make my stay a lot more personable. They make great recommendations, and make me feel at home especially since it has become a frequent meet up are with my BF.
11. April 2013
Rated 5 out of 5 by funjameslee Extremely Club Lounge Amenity
It is the number 1 Sheraton in Califorina to serve 3 hot items and associate vegetables and fruits and sandwishes during the evening cocktail time and full breakfast such as sramble egg, homemade patotes, bacon and sausages plus other things. I would suggest to visit this hotel to experience your own. Vote number one for this hotel.
12. November 2012