Rated 4 out of 5 by SaraSue Nice facility, room, people.
Great location, nice views, all clean and in order. Lovely dinner in dining room. At breakfast, no one was there to seat so after a while, I left. Otherwise, everything was fine.
July 28, 2012
Rated 4 out of 5 by Finnigan51 Great Location
Rooms are spacious and well appointed.
The staff is friendly and professional.
Hotel is easy to access from highways and provides a great location for wine country visits.
September 5, 2013
Rated 4 out of 5 by JJolson Dinner
Restaurant food was pricey, wine at $12 per glass was too high.
The fourth floor area was good and unexpected.
Clean hotel. Front desk people were courteous and helpful.
January 26, 2013
Rated 5 out of 5 by AzMike Fitness Center
Your fitness center was spectacular. Available when I went to work out, which was about 6:00am. Great equipment and the room was neat and clean, and well maintained.
October 22, 2012
Rated 4 out of 5 by d83l38n The hotel was pet friendly
The Sheraton was great in accomodating our dog. The club lounge food was good at dinner and breakfast. The outside exterior looked outdated, but interior was fine.
June 30, 2013
Rated 5 out of 5 by Carlos123 Amazing staff
Ben was the best in helping me with my needs. I really appreciate all the little things that were done to make my stay memorable. Really appreciate it.
February 18, 2013
Rated 5 out of 5 by Heidiam Great Experience in Club Lounge
Loved the staff and the welcoming atmosphere. Good standard rooms, and it's worth paying more for club lounge access if you don't get it due to status level.
December 10, 2012
Rated 5 out of 5 by DenRob Restful stay on an exhausted trip
I arrived after a long day of complicated travel, checked and slept soundly for nearly 11 hours. the foos was fresh, service friendly and service excellent
February 18, 2013
Rated 5 out of 5 by TJHAA Great location
this hotel is conveniently located and has a great location for exploring Napa and Sonoma.
The staff is very knowlegable about the area and eager to help.
October 16, 2012
Rated 5 out of 5 by Gino74 A Wonderful Experience!
Warm reception staff. Room was large, comfortable and well appointed. Great Starbuck's coffee! Food in restaurant was excellent. Relaxing location.
October 20, 2013
Rated 4 out of 5 by Sammybocaj Perfect for wine country
Our primary purpose was to travel the areas of Sonoma & Napa . This location was perfect
May 25, 2014
Rated 3 out of 5 by xyxxx temp
Room was too cold, wall heater and thermostat were not compatible, heater was very noisy. Unable to regulate heat. Club room was also very cold.
December 27, 2012
Rated 4 out of 5 nice place
nice hotel, good comfort
billing mistakes (400 $!!) were not solved on the spot...
pool small, jacuzzi not warm
gym & sauna fine
February 18, 2013
Rated 4 out of 5 by sd122413 Very Comfortable Room
Our hotel room was large and very comfortable. The bed, linens, and pillows were delightful, and the room was very quiet. Plenty of parking.
December 27, 2013
Rated 4 out of 5 by tmcollette Best in Petaluma
Staff was very friendly, room was very quiet and spotless, Tolay was excellent. I don't think you could find a more relaxing place to stay.
March 8, 2013
Rated 5 out of 5 by DarlaH7 Wonderful Getaway
We spent the weekend at this hotel and were very pleasantly surprised by the luxurious room, helpful/friendly staff, and good food.
September 2, 2013
Rated 5 out of 5 by SassySXG Wonderful stay
One of the better Sheraton hotels that I've stayed at in a while. Loved the ambiance and decor and would definitely recommend this.
November 4, 2012
Rated 4 out of 5 by Captain24 Good Service
A mistake was made by staff and checked me into a room already occupied. The mistake was immediately fixed and new room assigned.
December 13, 2012
Rated 5 out of 5 by Beam70 Wonderful
Everyone was wonderful. The best two nights of sleep I've had in a long time! Telling everyone they should try a few nights.
March 12, 2013
Rated 4 out of 5 by mrLucky1 Relaxing weekend
Overall the room and the hotel met my needs. The staff were very friendly. I would stay there again.
It did seem odd that many or all of the staff that I spoke with or asked questions of seemed to be so new on the job that they could not answer some questions or be of help. They were still great though.
I was not impressed with the restaurant Tolay's food, prices or overall service. Not horrible, but not great either. Sorry.
The clock on the computer was 6 hours off. The clock in the workout room was an hour and a half off and the clock in my room was 1 hour off. There was a lightbulb out in a lamp in the room. When I parked my car in the parking lot it was hard to get out of the door because the bush was so overgrown. There were other smaller things like that I noticed.
I don't point out the small details to complain, but more of what I noticed that could be improved upon.
Again, the staff was very friendly. The bed was comfortable and the pillows were awesome. I loved having the newspapers available to read in the morning and the coffee in the room.
The room was perfect for what I needed though and would stay there again.
Thank you for allowing pets !
November 5, 2013
Rated 4 out of 5 by Reggie219 Outstanding staff!
This is one of my favorite properties to visit and this trip did not disappoint. The staff was so friendly and responsive.
March 1, 2013
Rated 5 out of 5 by pdob1 I'd stay again
In a nutshell, it is what I've come to expect from Starwood Hotels. And you cant beat the location to the wine country.
September 26, 2012
Rated 2 out of 5 by sk12345 Club lounge needs improvement
The breakfast had a very poor selection and ran out of food before the closing time each of the 4 days we stayed there
September 5, 2012
Rated 4 out of 5 by Chuko A great base for lots of fun...
This is a very comfortable family friendly hotel close to so much to do. The food is good and the staff is friendly.
January 3, 2013
Rated 5 out of 5 by scruton 99% Perfect
Everyone met or exceeded our expectations
except it took 40 minutes for someone to replace a burned out lightbulb.
December 15, 2012
Rated 5 out of 5 by JCKC Great time...
My wife and I experienced exceptional service from this hotel. We loved the hiking trails behind the property
October 15, 2013
Rated 3 out of 5 by MD2013 Overnight Stay
The lobby was not as luxurious.
Not match attention to detail in terms of amenities - I did not have shampoo
November 11, 2013
Rated 5 out of 5 by beavernd Holiday Stay
My wife and I enjoyed the comfortable stay while visiting relatives in Petaluma.
Excellent, caring, staff.
December 28, 2012
Rated 5 out of 5 by fvalenzuela great stay
It was the first time that I did not have any issues to stay there and have it direct bill...
March 4, 2013
Rated 5 out of 5 by BLARNEY NIGHT IN PETALUMA
THE HOTEL IS IDEALLY LOCATED. BEDS WERE HEAVENLY AND THE HOTEL WAS QUIET SO OUR OVERNIGHT WAS PERFECT.
September 12, 2012